FastGrowingTrees.comReviews 26,839

This is my first time ordering from FastGrowingTrees.com and the experience has been very positive. The web site is well-organized and has good search and filter features. The layout of the information about each item is logical and the data seems to be accurate. The ordering process was quite simple and straightforward. Once ordered, there were notifications about when the items would ship. Lastly, when they arrived, they were in great shape. No spilled dirt, crushed packaging, broken branches. They looked just as good as if I had gone to the nursery and picked them out. All have now been planted and are looking good so far (despite LOTS of April showers and heavy winds that come from living on the Massachusetts coast!).

So I purchased an apple tree for $140, a cherry for $130 and a magnolia plant for $30. I also purchased insurance for all these plants. When I received them I was a little disappointed in the size as they said that they were large trees. They were smaller than the ones you can get at Home Depot for $29.95! Nevertheless I planted them according to their instructions and hopped for the best. With in a year the cherry and the magnolia were dead. So I took a picture and sent it for my insurance. I got a reply after a couple of email saying that I will receive my insurance in the form of gift cards and to wait for this email. It never came. Sometime goes by and the apple tree dies but it's past warranty so I eat that $140. In the meantime I purchased 2 apple trees from Home Depot which are thriving! So come the beginning of this year and my husband is eager to get some new items for the garden and I remember that I never got that so called gift cards from Fast growing trees. So I send them an email and they reply sending me the gift cards. The next day my husband tries to check out only to find that the gift card codes expired at the end of March 6 days after they sent them to me for the first time! So I contacted customer service as said that they were expired and they replied that they expired a year from issuing them. So they were issued but never sent and as a result I never got them but that doesn't matter to them because they were issued... I suppose me being psychic I should have known and acted accordingly. So I replied stating I would never buy from them again and write a horrible review for the way I was treated and then they had the audacity to send me a review survey for how I would rate my customer satisfaction. I mean really! So after reading other negative reviews I realized that I should have never bought from them in the first place. So take my advice and learn from my hard learnt lesson, DO NOT BUY FROM FAST GROWING TREES! Their trees are crap! And your chances of loosing you $$$$$ is great even with their so called insurance!