On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Hi, yes I was happy to find pink flower ( pinkie) all store around me only carried white, they arrived in a nice box and condition.
I received my trees and were in good condition and were delivered in a timely manner.
We received our plants about a month ago, and they are growing well with new leaves coming. Really satisfied with our purchase!
Super smooth procces
I wish I buy a bigger size, but still is a healthy tree so I will have to wait couple of years before see lemons
Received my plants much later than was told due to delay in shipping even though I had specified shipping date to give plenty of time to arrive before my anniversary. And the plants were in terrible shape with one that's now lost all of its leaves and the other struggling to hang on even with plenty of sunlight and water. We've even put additional compost and nutrients without any revitalization.
Only dissapointment had concerns with my trees left several messages but no call from customer service
Ordered 4 Wax Myrtles and after 6 weeks, they have grown about 10"! I will be buying more this year.
Everything came in fine and is doing well except for the blackberry bush which must have been damaged because it has produced no leaves, nor any growth whatsoever, just seeing what your thoughts were on this matter, I can send pictures if need be. Thank you for your time in this matter.
My first tree was delivered in bad shape and the folks at FastGrowing Trees were very nice and helpful. Shipped a new tree out immediately and this one looks much happier! Thank you.
The phone call didn't get the desired response, however, email response was good. Product arrived much later than anticipated.
The tree was quite dry when received, and some of the upper branches lost their leaves and probably died. Otherwise, everything was okay.
My tree arrived quickly, packaged well and blooming! It is in the ground and although it did seem to go into shock (lost leaves, blooms feel) I believe it is rebounding nicely. It is unrolling some beautiful new leaves now and seems to like the spot we chose. This was not my first order from this site and it won't be my last! Thank you.
We ordered 4 plants (2 hydrangeas and 2 sprawling yews). They arrived intact and healthy- very well packed. My husband planted them the next day and already we are seeing new growth! These are the most impressive online plant purchase we have made to date - and we usually order about a half dozen or more online each year. Will be back for more. Thank you!
Great business, great plants. Would recommend Fastgrowingtrees.com. Only issue was our arborvitaes seemed a little rootbound.
Weather finally cooperated and we were able to plant the $#*!willo. One week in the ground, and it looks good.
Package arrived early and the tree was very healthy and undamaged. Followed the instructions and planted in our backyard this tree has already grown 4 inches!
My initial order arrived severely damaged... the delivery company did not follow the instructions on the box and it was almost folded in half. However, the trees were not properly packaged inside the box either. I am glad I purchased the route insurance as I am not sure who would have been responsible for this dual problem. Two new trees were shipped out immediately and were properly packaged the second time around. Both shipment contained very tiny trees. I would say neither shipment was as big as what I had paid for. At least 1 to 2 feet shorter. However, I successfully planted the trees from the second shipment and they are alive and well with new branch growth and leaves. Overall happy with the experience, just temper expectations about the size of tree you are getting for the price.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We'll be happy to cover this plant under our dormancy guarantee. We're so sorry it never leafed out and we'll reach out privately to assist you with this!