FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 26,863

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,902
shipping
245
quality
12,369
This company does not typically respond to reviews

Instant Feedback

137,815 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Joanne K.
Unfollow Joanne K.
Share Review
Report Review

The order was received quickly and undamaged. One of the bottle palms fans was covered with scales however. I tried to call several times, never got an answer or the opportunity to leave a message. I sent 2 e-mails and never received any response at all. The palms I bought are to be house plants and really didn't want my other plants infested. I gave up trying to reach them and wrote it off as a bad experience, a $90.00 one. I would never buy from them again or recommend them in any way. If this gets any response I'll gladly amend it, but I won't hold my breath.

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry we never received your emails and that your plant arrived in poor condition! We are getting a replacement plant sent out right away!

North Carolina
1 review
0 helpful votes
Follow michael K.
Unfollow michael K.
Share Review
Report Review

I bought a tree with the warranty it died. I sent all the pictures etc and they said they would replace the 29.99 tree for 19.99 shipping cost billed me over 2 month ago and I have never got the replacement yet. I guess I never will...

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay in getting your replacement! It looks like it has since arrived!

Indiana
1 review
0 helpful votes
Follow Jerry D.
Unfollow Jerry D.
Share Review
Report Review

60 giants
May 4, 2020

I ordered 60 of the thaluga giants over about three orders. One order was a tree short and they sent another one without question. All are doing great and look healthy. Great company Thanks.

Date of experience: May 4, 2020
Florida
1 review
0 helpful votes
Follow Marc R.
Unfollow Marc R.
Share Review
Report Review

Blueberry bush
June 12, 2020

I purchased a blueberry bush. Upon arrival all I received was a pot of dirt with no bush. I called customer service when I was told that I needed to water the dirt and be patient. After several weeks I just gave up

Date of experience: May 4, 2020
Illinois
1 review
0 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Share Review
Report Review

Great Cherry Pie Tree
May 4, 2020

Good looking tree and so far is doing well. I planted it per the instructions provided. Very good experience. I will buy more trees from FastGrowingTrees

Date of experience: May 4, 2020
New York
1 review
0 helpful votes
Follow Achraf B.
Unfollow Achraf B.
Share Review
Report Review

Very bad experience I am not happy. I plaint I am not sure it will be live or will die.

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to help out with this. We're so sorry that your tree arrived in poor condition!

Kansas
1 review
0 helpful votes
Follow Chin K.
Unfollow Chin K.
Share Review
Report Review

Frost Proof Gardenia Shrub
May 4, 2020

Very happy with this product, this is second time I ordered, last Spring purchased one has lots flower bloom with wonderful smell, but moved inside from cold winter, still growing...

Date of experience: May 4, 2020
California
2 reviews
0 helpful votes
Follow Hylton Q.
Unfollow Hylton Q.
Share Review
Report Review

Excellent product
May 4, 2020

Delivery was prompt. Had a second growth so I was able to get two trees from my purchase.

Date of experience: May 4, 2020
Georgia
1 review
0 helpful votes
Follow Luke C.
Unfollow Luke C.
Share Review
Report Review

Quick shipping, quality trees (6ft and 2ft), no damage, and both trees are thriving. Time will tell on the fruit, but so far so good.

Date of experience: May 4, 2020
South Carolina
1 review
0 helpful votes
Follow Rachel F.
Unfollow Rachel F.
Share Review
Report Review

Love it
May 4, 2020

Fast and always great! I will never buy from any other!

Date of experience: May 4, 2020
West Virginia
1 review
0 helpful votes
Follow Eric U.
Unfollow Eric U.
Share Review
Report Review

I was very pleased with the items I ordered. They came in good condition and well packaged. No signs of disease or pests.

Date of experience: May 4, 2020
California
2 reviews
0 helpful votes
Follow Wayne A.
Unfollow Wayne A.
Share Review
Report Review

Great Trees
May 3, 2020

Fast shipping, trees arrived well packed and undamaged

Date of experience: May 3, 2020
Massachusetts
1 review
0 helpful votes
Follow brian K.
Unfollow brian K.
Share Review
Report Review

Great trees as a great price
May 2, 2020

Got two trees to add to my yard, and they're doing quite well. This is only the first year though, will have to see how the summer treats them.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Tree order
May 2, 2020

Quick delivery and the trees arrived in great shape

Date of experience: May 2, 2020
California
1 review
0 helpful votes
Follow Jesse V.
Unfollow Jesse V.
Share Review
Report Review

Love my banana plant
May 2, 2020

Plant had a few leaves that were bent/broken, but honestly it was fine given that this was shipped cross country. I'm super happy with the banana plant and it has been growing really well!

Date of experience: May 2, 2020
Texas
1 review
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

Great Experience
May 2, 2020

The fiddle leaf tree was well packaged and delivered quickly. It it's in great condition and would definitely buy again.

Date of experience: May 2, 2020
Virginia
1 review
2 helpful votes
Follow Colleen H.
Unfollow Colleen H.
Share Review
Report Review

Pretty Good
May 2, 2020

Clementine was beautiful and blossoming. Key lime was nice and healthy. Received Meyer lemon bush instead of tree as ordered. Functionally same plant but had to prune and stake myself. Some bug damage to leaves. Bay leaf was roughly a third dead and not producing new growth but the plant started slowly recovering after pruning away that section. Overall, pretty good.

Date of experience: May 2, 2020
Maryland
2 reviews
0 helpful votes
Follow Ndona H.
Unfollow Ndona H.
Share Review
Report Review

Satisfaction Garantie!
May 2, 2020

I started with FGT a few years back. When I've had issues, they were taken care of immediately. My latest command arrive earlier than I expected. My two plants, an avocado and a banana plant are doing well. Both are waiting to be transplanted. I brought the banana inside because we had some temperatures hovering too close to freezing, but it is going to go outside for the summer. I am adding pictures of plants I have purchased from FGT, the last seven years or so. I have attached pictures of the banana tree and the avocado I've just purchased, plus my two plum trees full of baby plums.

Date of experience: May 2, 2020
New York
1 review
0 helpful votes
Follow Gloria B.
Unfollow Gloria B.
Share Review
Report Review

A Good deal.
May 1, 2020

My order of two Rose of Sharon shrubs arrived in excellent condition. So far, the shrubs are doing well.

Date of experience: May 1, 2020
Georgia
1 review
0 helpful votes
Follow Konstantin S.
Unfollow Konstantin S.
Share Review
Report Review

Tree came in with discolored leaves. Some turned yellow-ish and even brown. It complained about being inside box for 2 days. It really didn't like it. It immediately requested to be planted in soil and asked for water. It did get a "Fedex leg" from being on the road for 2 days. It was agitated and asked me to just water it for next couple days, and visit it back in a couple of days, hopefully, when it gets in a better mood.

Date of experience: May 1, 2020