• FastGrowingTrees.com

FastGrowingTrees.com

Overview

FastGrowingTrees.com has a rating of 4.27 stars from 20,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition, and great shape. FastGrowingTrees.com ranks 1st among Trees sites.

  • Service
    5553
  • Shipping
    201
  • Quality
    14811

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 85.7%
Positive
300
Neutral
14
Negative
36

Instant Feedback

133,904 reviews

371
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What reviewers want you to know

Positive highlights

  • Some of customer service people help a lot with issues and some not.
  • As a novice in fruit trees it was helpful to have the code region of where I live agree with Cherry tree I bought.

Critical highlights

  • This is ridiculous, next time I'll just go to Home Depot where they're more reliable.
  • Over a week later, I had not received store credit.
How would you rate FastGrowingTrees.com?
Top Positive Review

“Fast Growing Trees always has a great selection of...”

G B.
4/7/24

Fast Growing Trees always has a great selection of unusual fruit trees. I've never seen Lychee trees sold anywhere else, nor have I ever come across such a vast array of Avocado varieties. And one of the very best things about this business is its outstanding customer service. Their products are healthy and well-packaged, but in the rare instances when something doesn't arrive in tip-top shape, they're very gracious and quick to make it right. Because of this, I feel confident shopping here.

Top Critical Review

“Lots of issues with website today on iPad”

Hilary M.
4/10/24

Lots of issues with website today on iPad. Unable to update account information, my cart doesn't save even though I'm logged in, things that show in stock when browsing are showing out of stock in cart. I understand things sell quickly but I'll go back to browsing and it's still not showing out of stock. I'm also unable to change my password due to mobile formatting. The fields do not seem to line up correctly. I filter out zone 5 but see things for zones 9-11. Lots of little issues.

Reviews (20,410)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5600) fruit trees (1050) home depot (179) avocado tree (421) store credit (139) lime tree (182) root system (94)
Thumbnail of user melissab1606
1 review
0 helpful votes
March 23rd, 2021
Verified purchase

I ordered 20 trees, the 1-2 foot size. They came perfectly packaged and seem very healthy. We planted last week and everything looks good. I will update this review in a couple months.

Thumbnail of user gabrielleb50
1 review
1 helpful vote
April 7th, 2024
Verified site experience
• Updated review

Fast Growing Trees always has a great selection of unusual fruit trees. I've never seen Lychee trees sold anywhere else, nor have I ever come across such a vast array of Avocado varieties. And one of the very best things about this business is its outstanding customer service. Their products are healthy and well-packaged, but in the rare instances when something doesn't arrive in tip-top shape, they're very gracious and quick to make it right. Because of this, I feel confident shopping here.

Reason I chose this business:

Variety of trees and excellent customer service.

Beautiful as Always!
March 12th, 2020
Verified purchase
• Previous review

Happy and loyal customer here. I don't remember if I've already written this review, but it's worth saying again anyway. I love this company! Healthy specimens, quick delivery, and the absolute best customer service. I have purchased many trees and plants from them, and will buy many more in the future. Thank you!

Thumbnail of user michellev630
1 review
1 helpful vote
June 30th, 2021
Verified purchase

My sugar apple tree came within a week and right after an event of California experienced a heat wave of 100 degree! When I opened the package one third of my leaves shedding! So worried, but my small tree is striving now after a week with new leaves coming out and looks healthier!
Thanks for the excellent packaging service snd healthy tree selected, i am so happy to have my tree I like! I will order more in the future and highly recommended for Fast growing tree service

Service
Value
Shipping
Returns
Quality
Thumbnail of user cathya135
2 reviews
0 helpful votes
April 5th, 2024
Verified site experience
• Updated review

We are in a new house, and because I ordered from FGT before at our former residence, I knew they are a very reputable company with excellent products. We did not need a privacy screen at our old house, but this one we do...looking forward to seeing beautiful Leyland Cypress trees out the kitchen window rather than our back yard neighbor's living room and kitchen windows! Thank you FGT!

Reason I chose this business:

We need a privacy hedge quickly, so when I received an email that you were having a sale, buy 2 get one free, I jumped on it. Thank you!

Love everything about ordering from Fast Growing Trees
April 21st, 2020
Verified site experience
• Previous review

Love everything about ordering from Fast Growing Trees. Quality products, sturdy shipping, extremely easy website. Never had a problem with any product we have received. Looking so forward to receiving our Meyer lemon tree!

Reason I chose this business:

Previous customer and discount coupon came at a good time!

Thumbnail of user michaelb8250
1 review
0 helpful votes
May 18th, 2022
Verified purchase

Happy to order products from a company that when there's an issue, it is resolved quickly and professionally! I would strongly recommend them in the future!

Very efficient and professional!!

Reason I chose this business:

Found this in a Google search

Reason I chose this product:

Love fruit trees!

Service
Quality
Thumbnail of user terryb1399
1 review
0 helpful votes
December 23rd, 2022
Verified purchase

It is to cold to plant right now even though we live in Ca. Just wanted to thank Fast growing tree co for delievering two substantial size plants in very good shape. The way they were packed was fantastic. So nice and green and healthy looking. Really looking forwared to planting as soon as the weather gets a wee bit warmer. We would highly recommend this company and products.

Thumbnail of user deetzahm
1 review
0 helpful votes
October 14th, 2022
Verified purchase

My plants arrived impressively well packed! They were a good size and color, well hydrated, and not a single leaf or frond broken!
Shipping was quick as well!
I will definitely choose to purchase from Fast Growing Trees again before any other site!

Thumbnail of user janicep316
1 review
0 helpful votes
September 14th, 2021
Verified purchase

I saw a tree a friend had, wanted 6. I found FastingGrowingTrees online. I was making a big purchase had many questions. The plant experts gave me step by step what to do. One tree didn't survive the trip, I sent a email with pictures, Without speaking to anyone I got my tree replaced, so easy. I do recommend getting the warranty, it is hassle free. I will buy from this Company again. We live in NW Florida, they we're shipped from NC, in the heat of summer. They know what they are doing, very happy.

Awesome, just sent a email with pictures, my tree was replaced without even speaking to someone!

Reason I chose this business:

The first place I found that had the tree I wanted and had great reviews.

Reason I chose this product:

A friend posted on FB a picture the day they planted their tree and then what it looked like is less then 2 years. I live in the suburbs and wanted a fast growing tree for backyard privacy.

Service
Quality
Thumbnail of user dougm830
1 review
0 helpful votes
January 6th, 2023
Verified purchase

The gentleman on the phone was very knowledgeable and offered a lot of great advice. He made the whole ordering process quite easy. My husband loved his 8 Leyland Cypress trees for Christmas

Thumbnail of user austinl216
1 review
0 helpful votes
June 27th, 2022
Verified purchase

I recently was trying to find places to buy drought tolerant fruit, figs specifically, when I came across FastGrowingTrees.com. They had a decent bit of selection, even with a few fig varieties being sold out. I ended up buying a 3 foot tall brown turkey fig and a Louisiana state university fig in a 2 quart pot with both having a year warranty thing on them for under $200

Reason I chose this business:

I’m disabled and unable to drive so being able to have plants shipped to my house is great. I also chose them because they seem to have free shipping deals at times and was able to get free shipping on the trees which was very helpful for me.

Reason I chose this product:

I chose these fig trees because the brown turkey dog was like a California organic plant, then I chose the LSU fig because it’s supposed to be good with disease tolerance and resistance.

Quality
Thumbnail of user sharonl1594
1 review
0 helpful votes
May 26th, 2022
Verified purchase

So far, so good. Everything arrived in healthy condition, and the Gardenia was loaded with buds, some of which have already bloomed! I just hope they survive. Saying a prayer. Thank you!

Reason I chose this business:

Repeat customer.

Reason I chose this product:

I have always wanted to grow Hydrangeas but they've always died. I liked their guarantee.

Quality
Thumbnail of user davids10629
1 review
0 helpful votes
September 1st, 2023
Verified purchase
• Updated review

Received my Haas Avocado tree from 2000 miles across the country. Packaged well, Bigger than expected. Healthy, minimal travel shock after its trip. Actually already has lots of new growth in it first week here in Florida. We were extremely hesitant to purchase tree online and have it shipped the distance, glad we did. This tree was much better in appearance the what we found here locally in the big box stores. Definitely not disappointed with this tree.

Reason I chose this business:

Gift Card Compensation for sending incorrect product in past

Reason I chose this product:

Wanted a California Haas

Quality
Last Order with fast growing trees
August 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Gift Card Compensation for sending incorrect product in past

* FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lindaj1659
1 review
0 helpful votes
May 19th, 2022
Verified purchase

I have recently gotten close to 30 items and they all arrived fast, big and healthy! So far all I've lost is 2 willow type trees, which they gave me credit for with no issues. I really love this company. When you can catch them on sale you really get a deal because the plants/trees are just as nice as the non sale price. I have made this nursery my number one!

I had 2 trees die within 3 days. They gave me a credit for my loss.

Reason I chose this business:

I love what I saw on the advertisements and they live up to my expectations. Beautiful items is why I will only use them.

Reason I chose this product:

Because the are nice big, healthy items that I love. I want 2 crape myrtle now.

Service
Quality
Thumbnail of user gerardd121
1 review
0 helpful votes
September 18th, 2022
Verified purchase

Paid up for the larger specimens. However Chinese Pistache was skinny with tiny root ball. Kay Paris Magnolia 5-gallon was more like a 3-gallon. With that said, they are in the ground and look healthy. Time will tell. I like that FGT only sells male trees (according to chat) and something they should market. Lastly, the small hibiscus (impulse buy) is potted and already flowering. If the trees look great next year, I will be a lifelong FGT customer for sure. They make it easy to obtain hard to find trees.

Used chat. Agent informed me FGT sells only male trees, which is what I wanted to hear.

Service
Quality
Thumbnail of user colleent172
1 review
0 helpful votes
December 30th, 2022
Verified purchase

The customer service was awesome and knowledgeable, shipping was fast, communication was great as far as shipping agenda, packaging was like none I'd ever seen, (not one nib of dirt in box) and most importantly the little trees were well shaped, great color and healthy as could be. I was TOTALLY impressed with the entire transaction. I will never buy from any one else and already recommended to several people.

Reason I chose this business:

Because I watched the video on their packaging and felt if they take that much care to ship the trees/plants then they must take great care of the trees from the start. Great variety and prices also helped me decide.

Reason I chose this product:

To replace trees I lost durin the Texas drought and heat wave we had this summer.

Quality
Thumbnail of user kb517
1 review
5 helpful votes
March 17th, 2020
Verified purchase

I ordered 8 crepe myrtle trees 2-3 foot height and within a week they all show signs of growth. We are very pleased. Initial shipment missed 3 of the 8 root rocket fertilizer and customer service promptly shipped them out. One of the best remote plant shopping experiences I've had and I will continue to return to this vendor for our landscaping needs. Happy to recommend this online shop to anyone that asks.

Service
Value
Shipping
Quality
Thumbnail of user tinaw588
1 review
0 helpful votes
January 14th, 2022
Verified purchase

Friendly, knowledgeable staff. Have been dealing with this company for going on 2 years. Placed my second large order of fruit trees and bushes recently. Fast delivery, well packed and always healthy plants!

Recently placed our second large order. Credited our account from one fruit tree that never sprouted green leaves and replaced one of our fruit bushes that was missing.

Reason I chose this business:

Good reviews and somewhat local.

Reason I chose this product:

Good reviews and repeat customers.

Service
Quality
Thumbnail of user kikid14
1 review
0 helpful votes
April 21st, 2022
Verified purchase

I was reluctant about ordering trees on line fearing they might get damaged during transit and was unsure about the quality. I've now placed 3 orders with FGT and am quite happy. The plants were well packed, healthy and seem to be quite robust! Great! End though I'm sure I'll still visit nurseries and Garden Centers, I will definitely use FGT in the future for an extensive selection, fast shipping and top plant quality. Two thumbs up.

Quality
Thumbnail of user dianeb2306
1 review
0 helpful votes
June 30th, 2022
Verified purchase

My husband has always loved magnolia trees.So this year for father's daughter I purchased him one and he was so excited too receive it. Thanks so Much

Reason I chose this business:

I like that they stand behind their products and ship fast

Reason I chose this product:

My husband’s dream tree

Quality
Thumbnail of user claudiap259
1 review
0 helpful votes
June 30th, 2022
Verified purchase

I wanted a Hass Avocado so much that I had tried to grow it from a pit. Now it is about 6 ft but no luck on any flowers or fruit. Finally I had decided to by one from fast growing tree. Now is about 3 ft tall. I am really hopping to have some avocados this year or the next one. I already purchased a Eucalyptus tree. The lavender bushes are amazing too.! Highly recommend all of it. Claudia

They were courteous and helpful. Very happy overall.

Reason I chose this business:

They have the best trees. I wish they could grow Royal Palms… but I am happy with the trees

Reason I chose this product:

I wanted these trees

Service
Quality
Thumbnail of user nhr1
1 review
0 helpful votes
October 13th, 2022
Verified purchase

It was my first time ordering. I was excited to
Gift a friend with it. Recipient reported that although box arrived upside down, plant was still beautifully intact. My only concern was that gift note was not as expected. It was difficult to locate and message was not as originally sent. They would not have known where/who it came from had I not directed them to look for the note.

Thumbnail of user sues933
1 review
0 helpful votes
January 8th, 2022
Verified purchase

The site was easy to use, had what I was looking for and shipped quickly. The tree was a lovely size, but had been terribly stressed by the transport and arrived with yellowed and curled leaves. I contact the customer service a week later when there was no improvement and they were very helpful and supportive. Still hoping to nurse it back to health, and they said to call them again after a month if it did not improve.

Excellent. Kind, responsive and appeared to have good knowledge of my problem.

Reason I chose this business:

They had the tree/size I was looking for

Reason I chose this product:

My husband loves clementines

Service
Quality
Thumbnail of user eranm6
1 review
0 helpful votes
June 14th, 2022
Verified purchase

Great selection of trees and shrubs. Price was great, shipping was fast, the Nellie Stevens hollies showed up well packaged and looking great. I don't know why I had to pay extra for a 1 year guarantee, but maybe people have previously abused that. Overall very happy, would recommend and looking to buy more from fastgrowingtrees in the future.

Reason I chose this business:

Had the fast growing shrub I wanted

Reason I chose this product:

Fast growing, evergreen, beautiful, hedge

Quality
Thumbnail of user charlesz421
1 review
0 helpful votes
July 17th, 2022
Verified purchase

I Purchased a fast growing trees willow tree. It arrived in excellent condition I probably planted it gave it water and waited for it to start to grow. After just a few days I deer decided it would be good food and broke it in half while trying to eat the branches. When I notified fast growing trees they sent me a new one and help me solve my problem. This is what customer service really looks like thank you too fast growing trees you get an excellent in my experience sincerely Chuck Zvosec Amherst Ohio

See above story

Reason I chose this business:

They had what I wanted at a fair price.

Reason I chose this product:

I wanted a fast growing tree to accent a HOA entrance view

Service
Quality
Thumbnail of user lynelltiller
1 review
0 helpful votes
July 8th, 2023

Big full plants! My shipment was delayed (FedEx's fault) and the poor plants had to wait extra days to be opened. I was surprised that most of them still looked great. One one didn't survive the trip, and Fast Growing Trees made it right. One of the few places I can trust to order online.

Products used:
Cypress tree, lantana, black eyed Susan

Service
Value
Shipping
Returns
Quality

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees

Company Representative

Thumbnail of user jackier455
Jackie R.
Customer Service
Typically responds within 4 days

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