Shenzhen Suhuitong Network Technology Co. Ltd. has a rating of 1.17 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shenzhen Suhuitong Network Technology Co. Ltd. most frequently mention total scam, and full refund problems. Shenzhen Suhuitong Network Technology Co. Ltd. ranks 2261st among Women's Clothing sites.
This company does not typically respond to reviews
No positive highlights yet
I was quite worried when I saw the reviews here, they invited me to visit their office in Shenzhen. I came visit their office with my Chinese friends. Finally I gave it a shot, and it turn out to be not scammer.At least they really did help me with the money coming in, and I received my money back. But to be honest their fees is quite expensive.
THIS IS THE MOST UNTRUSTED SELLER. THE QUALITY OF MERCHANDISE ARE ABSOLUTELY VERY LOW AND HORRIBLE! PLEASE DO NOT LET THEIR GLORIES WEB SITE FOUL YOU. IT IS ALL PHOTO SHOP. DO NOT LET THE 30 DAYS WARRANTY RETURN FOUL YOU. IT WILL COST YOU A QUIT BEAT TO RETUN TO OVER SEES. I JUST WANT THE PEOPLE KNOW WHAT I WENT THROUGH, THEY DON'T GO THROUGH. PLEADE DO YOUR SELF A FAVOR AND DO NOT LET THEIR WEB SITE FOUL YOU. PAYPAL HAS DROPPED THE SELLER. Date of experience: May 23,2023
I have paid money to Shenzhen Jiangongshan Network Technology Co., Ltd. still havent recevied my wigs please assist because the trcking number has been saying this for more then a month
2020-09-03 07:50
Destination Country, Item arrived to destination country
There are absolutely no guarantees with Fashionpay and it's understanble since they work with high risk industries (virtual goods and currencies, payday loans, forex, pharmacies, gaming, etc). Here are a few risks to bear in mind with Fashionpay:
1. You pay the setup fee and they can close your account any time (even after a few weeks of account opening, yes it has happened), setup fees are non-refundable in any case, kiss it goodbye, you can complain and negotiate all you want, you will not get your setup fee refunded. They can blame your account closure on the GLOBAL BRAND PROTECTION INNOVATION PROGRAMME (GBPIP) or that their processing banks have fined Fashionpay for whatever reason. You have no way of verifying this information.
2. Transaction success rate is around 60-70%. Sometimes Fashionpay will send out newletters saying that Visa channel has stopped working for an indefinite period of time. These periods have lasted anywhere from 1 to 6 weeks. During this "down time" you will not be compensated in any way. You can complain all you want, you will not get compensated.
3. The exchange rate is extortiaonate. Fashionpay charges in CNY (Chinese Yuan) and the exchange rate that US and European banks use is extraordinary. In the end your customers will see on their bank statements amounts 10-15% higher than they initially placed the order for on your website. You will find that quite a few customers will file chargebacks based on this.
4. Chargebacks. If you receive a chargeback and subsequently the customer cancels it and you submit all the required paper work to Fashionpay (customer comunnication, tracking numbers, etc), in 99% of cases Fashionpay would still not remove the chargeback, therefore you loose the order amount plus you get slapped a $20 penalty.
5. Setup and yearly fee - $4000+$4000. Comission on your transactions - 8%. Payout cycle - 30 days in arrears. Payout frequency - twice per month. The rolling reserve - 10% (paid after 180 days). Chargeback processing - $20.
Use at your own risk. We have lost a setup and a yearly fee with this company and they refuse to refund or reopen a new account. If they treated their clients well, we would have still be using Fashionpay.
UPDATE: Devin, we have been in touch with you many times over the past several months. Fashionpay stopped working one week after we paid a yearly fee, then you asked us to open an account with your other company, again we paid a setup fee. Then you reopened Fashionpay 1 month ago and you asked us to pay the setup fee again. So we lost $8000 and you're asking for another $4000. That is plain scam.
How long have you worked with us? What's your merchant account sir?