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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I love that Fashionnova gives different varieties of clothes and also the good quality of the clothes always got me back at their website. Till today, I had been buying from them for more than 3 years. And also kudos to their accurate display of clothes measurements, I would know which fits me and what not. Although the time factor is an issue, as most of the items on stock are usually stated to be shipped out for 7-14 days, I had to wait for 3 weeks. Other than that, Fashionnova is great for me :)
I've ordered only twice from them now. Most of the charges are from the shipping so it's a hunt for bargain. I've ordered clothes the first time and they were exactly as described which was a major relief. The preview pictures are really helpful and gives a good look at the product. Some items have more pictures than others which makes me wonder sometimes about the hidden meaning behind their advertising. So far though, I'll keep ordering from them since they have a lot of cute and pretty things.
It's my first time ordering from Fashionnova.com, but they offer a variety of great clothes and accessories! They often have nice sales and include many pictures/models so I know how the product really looks like, rather than buying them based off 1 pictures like other sites.
This is my first time actually buying from the site. I've been ogling at all the stores for months, but I actually built up my courage and went for it this time (I've always been nervous buying online). I can't wait to receive my order! :)
I want my money back! I ordered some items 2 weeks ago and they sent me an email stating that my order had been shipped then I received a gift card then I received an email stating that one of the items i ordered was out of stock like wtf i don't want a gift card i would like my money back now! I'm never ordering from them again.
Im so upset that I purchased jeans listening to Cardi Bs ghetto $#*!! This company is just as ghetto. Fake business no customer service just a automated system. If only I had read the reviews before they took my money.
I place my order on March 6th I still dont have a tracking number no response from Fashion Nova tried numerous times to contact them all they have is automated response never order from them again rip offs please beware
Ive shopped many times in the past 4 years, they have a lot of cute things. But styles can be found on other fashion stores for cheaper. Just has a lot more options and is a more user-friendly site. I think they package stuff well, and thats why i keep coming back. However, some items are overpriced and mediocre while others are excellent quality.its really hit or miss for me, only some brands deliver good items.
I love shopping at Fashionnova for the unique items they offer, most of which are hard to find. I would have given them 5 stars but I find that some of the items are a little overpriced - especially with some items.
Basically those three explain Fashionnova.com. I'm just so in love with the products and the price is reasonable too. Not to mention the fast shipping and handling. Love it!
Price is reasonable, clothes are nice and pretty! My frdz all love it so much! Especially, the styles are very suitable for Asians, who are in the US or other countries!
I have been buying clothes from Fashionnova since a couple of year now and I always have an good experience browsing products and buying from their site. Moreover I'm small build and I like to wear clothes that fit perfectly.
I have never have problem shopping in this store, very reliable and fast shipping. Super recommended
The product came in the condition I expected it to be. Truly amazing clothes for great prices. I now have expanded my business clothes and get complements at work for all the clothes I've bought at Fashionnova
I love fashionnova and this website provides a lot of good choices to choose clothing from. I really like their service when I call them and they help me on whatever it is I am having trouble with.
They had a product i was having difficulty getting. Checkout was easy with pay pal and i found a coupon on line. What is not to like!
I have shopped a few times on this website and i have not experienced problems of any sort. I will be coming back
It's awesome shop! There are many really rare and stylish clothes, just like i love. Also I was pleased with the various free gifts and fast deliever service. Thats shop made by people for people, i really love it :D
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day