FashionMia has a rating of 2.21 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 119th among Discount Clothing sites.
Proactively asks for customer feedback
Despite all the negative reviews concerning this services I came to understand that if you haven't give something a try don't just believe in what others are saying. Yeah, of a truth when I give FashionMia a try I came to experience an extraordinary customer service support, quality goods of the dresses and shoes I bought and with an amazing discount of price with a super fast delivery time. What a wonderful services, I proudly say thank you FashionMia for your superb delivery.
I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.
Unfortunately some of my order came up far to small for my shape, but no problem. Just speak to office, and although sending back items is down to the shopper, customer service is absolutely brilliant, which makes you feel and trust that the customers wishes are uppermost in this companies ultimate goal. Will definitely be using them again, bearing in mind the sizing issues.
I ordered a coat that ended up being too small in the bust. I e-mailed the company to try to exchange for a larger size and although it took a little while, I got a response that absolutely surprised me. They asked me if I knew someone who could use the coat, and that I could give it to them instead of shipping the item back and they will give me credit towards purchasing a larger coat. I was pleasantly surprised! What a great gesture!
FashionMia's products are excellent, along with their pricing. They also have a great return policy and you receive your refunds in a timely manner. I would recomment anyone to FashionMia. If I had to say one thing they could improve on is the turn-around-time for Customer Service questions and responses.
I ordered two dresses and although it took a while to receive them, they came packaged well and the quality of the material was fantastic along with the prices of the merchandise. Unfortunately, the dress sizes were too small even though I went by the size chart for each individual item. After contacting customer service, they were willing to work out any issues without me having to spend money to return the items. They also offered any help, via email, I might need in selecting the right size for any future orders.
This is a really cute and comfy top that arrived within about a week of ordering. I ordered a large and normally wear a medium-large in tops. I am large chested (40 c) and this fits comfortable and conceals my tummy well. Some reviewers commented on a "smell" to the shirt, I thought it smelled vaguely like plastic but washed it before I wore it and there was no lingering smell. Would definitely recommend this cute and comfortable shirt and will most likely get it in a few more colors.
It's delighted to know you are satisfied with our products :) Welcome visiting us again!
Customer service is a lost art. It is great to know of a company that understands this vital business principle and puts it into practice in such an efficient manner.
I wanted to take this opportunity to compliment Fashionmia on the excellent service I received from the company. Fashionmia went the extra mile to ensure my satisfaction and successfully made every effort to assist me and guarantee my repeat business. I will recommend Fashionmia to all my associates, clients, family and friends.
Only because I was treated courteously by CS here. The sizes had to come 2 sizes up after I read complaints of small-sized dresses. It was a saver as I didn't have to go through any drama after my purchase. But I don't want to have to do that just to get dresses from this site. Not bad for the price. Fabric is good and delivery was just 2 days longer. Something about it being mixed was the response I got from CS
I've ordered 7 times with th8s Chinese company. Always order 2 sizes up when ordering from online foreign companies. I have been ordering 2x and where an xl in U.S. size. Occasionly, though I've gotten items that are either too small and a couple if dresses that were a little too big in the yoke and body which is a major alteration. The main difference other than size is that you have to cut threads and press prior to wearing.
Thank you for your post, you've been so generous to share it all.
I always enjoy finding clothes on this site. Great clothes for great prices, and the best part is can stay up to date with the new trends without having to empty your pockets! Sometimes i do get a little impatient waiting for my items because it usually does take bit more then avg time to get them, but i am always eagerly awaiting. So happy when i get the order, that it is always worth the wait
I shopped online at Fashionmia.com and found a nice selection of clothing with all the different designs and colors that really attracted me. Many items I have wanted for some time but found almost impossible to find at local stores. Easier even than shopping in town where I live in Florida, I was able to go online and find the exact items I desired, in the color and size of my very own choice. A convenient and pleasant way to shop for clothes.
Thank you for sharing, great to know you are in love with our selections :)
The CSR Lesley was the most patient, respectful person I have encountered. My parcel went AWOL - got lost in transit and all her attempts to find were unsuccessful. Lesley tried so many ways to retrieve the package confirming it was lost etc, she recommended a full replacement and offered a coupon slightly higher in value to what I originally paid. Thankyou FashionMia In the mean-time another parcel arrived, they were not my first choice but the dresses are beautiful and fit perfectly. Thanks Lesley and FashionMia.
My name is Connie and I am from the U.S. I ordered several dresses that were too small. Carol was my main contact and she never made me feel like I did not matter. I have been given a $65.00 voucher by FashionMia. You all have an excellent customer service department. I suggest you all make sure your U.S. customers are aware of your size difference. I will order again. Thanks for the voucher. God bless you and enjoy your day.
The jacket I buy is so beautiful that I decided to buy a size larger than normal and it looks perfect.
I love the web, from my favorite pages to make online purchases of low cost Chinese clothes and very good quality.
I must admit that initially I was not sure to buy, but I could not avoid taking the risk that was definitely worth it.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I purchased a few items through their website. After receiving the parcel, there was one item which I don't really like. So I contacted fashionmia straightaway and asked for exchanges. Shortly got the answer from service department and they would like to offer me another one with free of charge. How wonderful is that! I can't wait to see my new parcel.
I ordered the Turn Down Collar Belt Plaid Skater Dress in Claret/Red from Fashion Mia. It's very cute, is the perfect length and looks more expensive than it really is. Glad I bought it!
Glad you found it!
Welcome visiting us to find more New Arrivals for Coming Spring→http://www.fashionmia.com/
We lost our item but i talk with customer service and they said will send again. I had a very good customer service from fashion mia.
Thank you.
Thank you for sharing your experience here with us, It's delighted to know you are satisfied with our service :) Welcome visiting us again!
Hi
After many weeks waiting for my stuff it arrived. The quality was very good and there were labels, I also got a refund on one of the dresses and also ther is 100% improvement from customer service and they are making considerable effort to resolve issues which is great. They have really stepped up to the plate. I am very impressed by their efforts to resolve issues. I suggest you contact them and they will help you. Also my stuff fitted very well. I used the size chart...
Tip for consumers:
I'd say give them another chance they have really made an effort to resolve everyones issues
Hello Friend, sincerely sorry for any inconvenience to you. Our phone number is available from 9:00 am to 9:00 pm Chinese time, you can find the number on contact us page. For the order tracking problem, please offer us your order NO., we can help you to track details.
Customer service- excellent. Quick to respond to two of our products being too small.;}}}
Shirt- super cute with a butterfly in flowy material :}}
Red coat- too small, but nice red material. Material thinner than expected:}
White coat- cute looking, but way to small and cheapy feeling material:{{}
Blue dress- thin material and too short. Friend loved and used in a wedding:{:}
Other shirt- hasnt arrived yet, and dont know when coming:{
My experience is great. I just didn't realize when ordering through this company that you need to go up a size or two. I'm not sure with over seas clothing but I'm a true size 12 so a large doesn't fit. I will continue to order through this company.
Thank you for taking the time to provide us with your feedback, welcome visiting us again :)
I ordered a coat which is by the measurement under the picture size like XXXL instead of L. Im calling for refund...
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to lollie.zou@orderplus.com so that we can confirm with relevant department quickly and let you know?
Thank you for your kind support and cooperation.
FashionMia
I had a good shopping experience with Fashionmia. I did have to communicate with customer service a couple times but they were able to resolve my issues and answer my questions. I would suggest reading the size chart closely before purchasing. I always do and it does help but in this situation I did not measure my arms, and the sleeves are too short on a couple of my items. It works out because I can roll the sleeves up so its not a big deal. Overall I had a good experience and would recommend shopping here.
Really good site for those on a budget. Tons of options and great search filters. Make sure you check the sizes properly as they run small, as a rule. I was pleasantly surprised when I received my first order, the quality was higher than expected. Good customer service too!
My husband ordered me a lovely white blouse with birds all over it. I would say it was pretty true to size, but since I do a lot of rock climbing, the fit was a little bit small in the arms and across the chest. I will be exchanging it for a larger size because it is such a cute shirt. It's good quality for the price and was delivered very quickly!
I love the way my blouse fits. Comfortable Comfortable and professional. I have gotten a lot of compliments on it as well.
How lovely to know you are amazing on the blouse! Thank you for your order and sharing:)
Happy New Year!
I feel like I have had my own service person the entire time I been ordering with this company. The young lady I have been working with is very responsive with a good attitude and she doesn't leave me waiting. She puts forth a great effort when assisting me in correcting any problems. The clothing I received has been of good pretty good quality. I will be continuing to do business with this company. They put forth a great effort at aiming to please their customers.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Thank you for your post, you've been so generous to share it all.