• FashionMia

FashionMia

Overview

FashionMia has a rating of 2.21 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 119th among Discount Clothing sites.

  • Service
    189
  • Value
    172
  • Shipping
    183
  • Returns
    142
  • Quality
    169

Proactively asks for customer feedback

143
See all photos

What reviewers want you to know

Positive highlights

  • Am happy with your services, your customer services are brilliant and timely.
  • Check the size chart carefully when ordering and if you need any assistance, their customer service is "on the ball"!

Critical highlights

  • Post a review My experience with Fashion mia is awful.
  • Worst part is that they took my money from my wallet and they have not refunded my credit card.
How would you rate FashionMia?
Top Positive Review

“I had an extraordinary experience”

Daniella P.
5/14/19

Despite all the negative reviews concerning this services I came to understand that if you haven't give something a try don't just believe in what others are saying. Yeah, of a truth when I give FashionMia a try I came to experience an extraordinary customer service support, quality goods of the dresses and shoes I bought and with an amazing discount of price with a super fast delivery time. What a wonderful services, I proudly say thank you FashionMia for your superb delivery.

Top Critical Review

“Horrible quality and shady website”

Ann H.
12/4/22

I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.

Reviews (2,866)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (691) fashion mia (303) credit card (116) phone number (49) order insurance (13) order anything (55) size chart (73) shopping experience (33) right size (21)
Thumbnail of user gwendolyng3
2 reviews
0 helpful votes
May 18th, 2016
Verified purchase

Unfortunately some of my order came up far to small for my shape, but no problem. Just speak to office, and although sending back items is down to the shopper, customer service is absolutely brilliant, which makes you feel and trust that the customers wishes are uppermost in this companies ultimate goal. Will definitely be using them again, bearing in mind the sizing issues.

Thumbnail of user micheled22
1 review
4 helpful votes
March 11th, 2016
Verified purchase

I ordered a coat that ended up being too small in the bust. I e-mailed the company to try to exchange for a larger size and although it took a little while, I got a response that absolutely surprised me. They asked me if I knew someone who could use the coat, and that I could give it to them instead of shipping the item back and they will give me credit towards purchasing a larger coat. I was pleasantly surprised! What a great gesture!

Thumbnail of user joycec56
3 reviews
0 helpful votes
April 28th, 2017

FashionMia's products are excellent, along with their pricing. They also have a great return policy and you receive your refunds in a timely manner. I would recomment anyone to FashionMia. If I had to say one thing they could improve on is the turn-around-time for Customer Service questions and responses.

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Thank you for your post, you've been so generous to share it all.

Thumbnail of user joannaf8
1 review
0 helpful votes
May 12th, 2016
Verified purchase

I ordered two dresses and although it took a while to receive them, they came packaged well and the quality of the material was fantastic along with the prices of the merchandise. Unfortunately, the dress sizes were too small even though I went by the size chart for each individual item. After contacting customer service, they were willing to work out any issues without me having to spend money to return the items. They also offered any help, via email, I might need in selecting the right size for any future orders.

Thumbnail of user jennifert192
2 reviews
0 helpful votes
April 9th, 2018

This is a really cute and comfy top that arrived within about a week of ordering. I ordered a large and normally wear a medium-large in tops. I am large chested (40 c) and this fits comfortable and conceals my tummy well. Some reviewers commented on a "smell" to the shirt, I thought it smelled vaguely like plastic but washed it before I wore it and there was no lingering smell. Would definitely recommend this cute and comfortable shirt and will most likely get it in a few more colors.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bellam33
Bella m. – FashionMia Rep

It's delighted to know you are satisfied with our products :) Welcome visiting us again!

Thumbnail of user teicfclt
1 review
6 helpful votes
March 13th, 2016
Verified purchase

Customer service is a lost art. It is great to know of a company that understands this vital business principle and puts it into practice in such an efficient manner.

I wanted to take this opportunity to compliment Fashionmia on the excellent service I received from the company. Fashionmia went the extra mile to ensure my satisfaction and successfully made every effort to assist me and guarantee my repeat business. I will recommend Fashionmia to all my associates, clients, family and friends.

Thumbnail of user brendak21
5 reviews
8 helpful votes
July 30th, 2016

Only because I was treated courteously by CS here. The sizes had to come 2 sizes up after I read complaints of small-sized dresses. It was a saver as I didn't have to go through any drama after my purchase. But I don't want to have to do that just to get dresses from this site. Not bad for the price. Fabric is good and delivery was just 2 days longer. Something about it being mixed was the response I got from CS

Thumbnail of user nikkih22
7 reviews
11 helpful votes
March 8th, 2018

I've ordered 7 times with th8s Chinese company. Always order 2 sizes up when ordering from online foreign companies. I have been ordering 2x and where an xl in U.S. size. Occasionly, though I've gotten items that are either too small and a couple if dresses that were a little too big in the yoke and body which is a major alteration. The main difference other than size is that you have to cut threads and press prior to wearing.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Thank you for your post, you've been so generous to share it all.

Thumbnail of user allisonk25
1 review
1 helpful vote
March 7th, 2016
Verified purchase

I always enjoy finding clothes on this site. Great clothes for great prices, and the best part is can stay up to date with the new trends without having to empty your pockets! Sometimes i do get a little impatient waiting for my items because it usually does take bit more then avg time to get them, but i am always eagerly awaiting. So happy when i get the order, that it is always worth the wait

Thumbnail of user heidil21
1 review
0 helpful votes
February 4th, 2017
Verified purchase

I shopped online at Fashionmia.com and found a nice selection of clothing with all the different designs and colors that really attracted me. Many items I have wanted for some time but found almost impossible to find at local stores. Easier even than shopping in town where I live in Florida, I was able to go online and find the exact items I desired, in the color and size of my very own choice. A convenient and pleasant way to shop for clothes.

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Thank you for sharing, great to know you are in love with our selections :)

Thumbnail of user ameliaw8
1 review
3 helpful votes
July 24th, 2016
Verified purchase

The CSR Lesley was the most patient, respectful person I have encountered. My parcel went AWOL - got lost in transit and all her attempts to find were unsuccessful. Lesley tried so many ways to retrieve the package confirming it was lost etc, she recommended a full replacement and offered a coupon slightly higher in value to what I originally paid. Thankyou FashionMia In the mean-time another parcel arrived, they were not my first choice but the dresses are beautiful and fit perfectly. Thanks Lesley and FashionMia.

Thumbnail of user connieg28
1 review
0 helpful votes
May 13th, 2016
Verified purchase

My name is Connie and I am from the U.S. I ordered several dresses that were too small. Carol was my main contact and she never made me feel like I did not matter. I have been given a $65.00 voucher by FashionMia. You all have an excellent customer service department. I suggest you all make sure your U.S. customers are aware of your size difference. I will order again. Thanks for the voucher. God bless you and enjoy your day.

Thumbnail of user jenr79
2 reviews
2 helpful votes
March 25th, 2019

The jacket I buy is so beautiful that I decided to buy a size larger than normal and it looks perfect.
I love the web, from my favorite pages to make online purchases of low cost Chinese clothes and very good quality.
I must admit that initially I was not sure to buy, but I could not avoid taking the risk that was definitely worth it.

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia

Thumbnail of user joannal9
1 review
0 helpful votes
January 17th, 2016
Verified purchase

I purchased a few items through their website. After receiving the parcel, there was one item which I don't really like. So I contacted fashionmia straightaway and asked for exchanges. Shortly got the answer from service department and they would like to offer me another one with free of charge. How wonderful is that! I can't wait to see my new parcel.

Thumbnail of user jenniferc244
1 review
1 helpful vote
February 8th, 2017
Verified purchase

I ordered the Turn Down Collar Belt Plaid Skater Dress in Claret/Red from Fashion Mia. It's very cute, is the perfect length and looks more expensive than it really is. Glad I bought it!

Service
Value
Shipping
Quality
Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Glad you found it!
Welcome visiting us to find more New Arrivals for Coming Spring→http://www.fashionmia.com/

Thumbnail of user kandeepanr
1 review
1 helpful vote
February 11th, 2017
Verified purchase

We lost our item but i talk with customer service and they said will send again. I had a very good customer service from fashion mia.
Thank you.

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Thank you for sharing your experience here with us, It's delighted to know you are satisfied with our service :) Welcome visiting us again!

Thumbnail of user eulaliea
6 reviews
34 helpful votes
December 21st, 2015

Hi
After many weeks waiting for my stuff it arrived. The quality was very good and there were labels, I also got a refund on one of the dresses and also ther is 100% improvement from customer service and they are making considerable effort to resolve issues which is great. They have really stepped up to the plate. I am very impressed by their efforts to resolve issues. I suggest you contact them and they will help you. Also my stuff fitted very well. I used the size chart...

Tip for consumers:
I'd say give them another chance they have really made an effort to resolve everyones issues

Service
Value
Shipping
Returns
Quality
Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Hello Friend, sincerely sorry for any inconvenience to you. Our phone number is available from 9:00 am to 9:00 pm Chinese time, you can find the number on contact us page. For the order tracking problem, please offer us your order NO., we can help you to track details.

Thumbnail of user marys301
1 review
1 helpful vote
February 18th, 2016
Verified purchase

Customer service- excellent. Quick to respond to two of our products being too small.;}}}
Shirt- super cute with a butterfly in flowy material :}}
Red coat- too small, but nice red material. Material thinner than expected:}
White coat- cute looking, but way to small and cheapy feeling material:{{}
Blue dress- thin material and too short. Friend loved and used in a wedding:{:}
Other shirt- hasnt arrived yet, and dont know when coming:{

Thumbnail of user stephanies190
1 review
0 helpful votes
February 6th, 2017
Verified purchase

My experience is great. I just didn't realize when ordering through this company that you need to go up a size or two. I'm not sure with over seas clothing but I'm a true size 12 so a large doesn't fit. I will continue to order through this company.

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

Thumbnail of user ivanao
1 review
4 helpful votes
March 5th, 2017
Verified purchase

I ordered a coat which is by the measurement under the picture size like XXXL instead of L. Im calling for refund...

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to lollie.zou@orderplus.com so that we can confirm with relevant department quickly and let you know?

Thank you for your kind support and cooperation.

FashionMia

Thumbnail of user laineb
1 review
1 helpful vote
January 26th, 2016
Verified purchase

I had a good shopping experience with Fashionmia. I did have to communicate with customer service a couple times but they were able to resolve my issues and answer my questions. I would suggest reading the size chart closely before purchasing. I always do and it does help but in this situation I did not measure my arms, and the sleeves are too short on a couple of my items. It works out because I can roll the sleeves up so its not a big deal. Overall I had a good experience and would recommend shopping here.

Thumbnail of user sophp
1 review
0 helpful votes
January 31st, 2016
Verified purchase

Really good site for those on a budget. Tons of options and great search filters. Make sure you check the sizes properly as they run small, as a rule. I was pleasantly surprised when I received my first order, the quality was higher than expected. Good customer service too!

Thumbnail of user paulam63
1 review
0 helpful votes
June 16th, 2016
Verified purchase

My husband ordered me a lovely white blouse with birds all over it. I would say it was pretty true to size, but since I do a lot of rock climbing, the fit was a little bit small in the arms and across the chest. I will be exchanging it for a larger size because it is such a cute shirt. It's good quality for the price and was delivered very quickly!

Thumbnail of user latoyaa6
2 reviews
0 helpful votes
January 3rd, 2017
Verified purchase

I love the way my blouse fits. Comfortable Comfortable and professional. I have gotten a lot of compliments on it as well.

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

How lovely to know you are amazing on the blouse! Thank you for your order and sharing:)

Happy New Year!

Thumbnail of user violetw7
1 review
0 helpful votes
March 25th, 2016
Verified purchase

I feel like I have had my own service person the entire time I been ordering with this company. The young lady I have been working with is very responsive with a good attitude and she doesn't leave me waiting. She puts forth a great effort when assisting me in correcting any problems. The clothing I received has been of good pretty good quality. I will be continuing to do business with this company. They put forth a great effort at aiming to please their customers.

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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