FashionMia has a rating of 2.21 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 119th among Discount Clothing sites.
Proactively asks for customer feedback
Despite all the negative reviews concerning this services I came to understand that if you haven't give something a try don't just believe in what others are saying. Yeah, of a truth when I give FashionMia a try I came to experience an extraordinary customer service support, quality goods of the dresses and shoes I bought and with an amazing discount of price with a super fast delivery time. What a wonderful services, I proudly say thank you FashionMia for your superb delivery.
I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.
I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms.
You rated our customer service as bad.
Products used:
tops
I purchased three items. So far after at over 6 weeks I have only received one of the three items and I am sorely disappointed. The picture on the web shows it being lined with a grey fleece. The actual product has no interior lining. It's just the reverse side of the fabric which looks terrible! Additionally, there are so many conditions on the returns that I doubt I will get my money back. I'm advising anyone I know not to purchase from this site!
Tip for consumers:
Do not purchase from this site. Products are not as they appear!
Greatly inferior to the picture!
Be warned, they now go by the name of Koalasnow.com. They are thieves and the coat I actually received almost 1 year later looked nothing like the photo. The embroidery that the jacket was supposed to have was instead laser-printed onto the fake velvet material. This is Halloween costume quality garbage with plastic buttons. Oh, and my great-grandma called... she wants her damn housecoat back.
Without a doubt the worst clothes I've ordered online!
Purchased thru a FB ad for a company called Guyinn, who now claim to be going out of business. I'm attaching an image of their model pretending to wear these pants.
Ugly mustard yellow pants with literal plastic bag pockets and t-shirt thin material. The attached card suggests hand-wash only and drip dry, no kidding. I'd hate for them to melt in my dryer.
I was expecting a reasonable quality khaki but these aren't good enough to wear on a casual beach walk. Piss-poor stitching and construction, I didn't even bother trying them on. These are the kind of pants you'd use to paint a wall or clean out gutters. The quality is similar to those $5 Dollar Store buys. I can't stress it enough - THESE PANTS SUCK.
I'll definitely do more research the next time I purchase any clothing online.
Order at your own risk!
Tip for consumers:
That the clothing shown in the ad is not representative of the clothing received.
Products used:
Pants
I doubt whether anyone can file a class action suit against this company. It's CHINA - no one has rights and they don't care if they honor anything they promise. The best thing we can do is spread the word so that NO ONE shops on their site.
After 17 days my orders (B******* and B*******) are still in the Process Status. When I wrote to the company they said I would have to pay extra shipping costs due to insurance. Never heard of such a thing. They already billed me for shipping on one order and the second qualified for FREE SHIPPING. I will be calling my Credit Card company and hopefully have their charges removed. They also don't wait till they ship the orders before billing your credit card. I placed the orders on May 1 and my card was debited the same day.
The website is not up to date so many of the items are not actually available... when this happens they pretty much do what they want... I asked for a refund several times as they hadn't shipped any of the items and they just kept playing dumb. In the end they decided to replace one of the items that was not available with something else of their own choice and that I have never asked for... very bad customer service.
I would give them zero stars. The most horrific experience ordering online. Main issue: they won; t refund you back no matter what, they would even lie saying they did but they won; t send any money back.
Advice: block the money transfer even later based on the scamming
File a report with: www.econsumer.gov this will help the investigations against scam companies
Thank you.
Tip for consumers:
The worst experience i ever had on shopping online.
Ordered 1 item, now the website says they are closed 3 weeks for chinese new year. No response to emails. No way to get my money back. Order status has been ''processing'' for over a month. $20 lesson learned.
--update--
4 months later they have sent me a phishing email asking me to give them my paypal login in order to get my $20 refunded. That is correct: they are attempting to hack my paypal account. Very, very, VERY bad company
I ordered 5 items from this website fashionmia.com and it took them 8 weeks to for me to the items, like that wasn't enough the fabric was the cheapest fabric anyone could find on earth. They were so ugly that I didn't even tried them on, I just put everything in the trash.
****Please don't let the pictures on their website fool you. It's all junk.
Stay away!
I have been waiting since december 2017 for a refund. Many emails which Fashion Mia reply to but stall the refund. I won't shop on line anymore.
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.
FashionMia
I wish I'd read the reviews first. The pictures looked so promising but what arrived (only 5 out of 10 items ordered - I know, stupid, huh?) were of such poor quality and so badly designed. I'll never wear any of them. Still trying to get my money back through PayPal. I thought they were an American company but from reading the reviews too late it seems they're Chinese. I pity the poor people working in the factory
If I could give this a 0 rating I would! I ordered over $260 of different clothing items. Everything has to be returned except 1 item. I advised them of that through numerous email that, by the way, never got returned. It took forever to get the address to mail these items back. Now at this point, it's been 3 months, trying to get their address to return them. I then get an email, they are only refunding me $153... WHAT! I advised them I am calling the Attorney General and getting a lawyer. I'm done with this horrid company! They should be shut down. Very sneaky, they lie, a very deceitful company!
I really think this site is a scam... I ordered on Black Friday and still have not received my package... I have been given a tracking number that hasn't been updated in 2 weeks now and was told by email customer service that I just needed to wait since international shipments take time... That is crap! I work in shipping and I send things internationally all the time and things that need extra custom checks don't even take this long! Be careful buying from this company unless your want your winter jacket to be delivered in the spring!
I've been waiting 20 days for a 'partial' shipment of my order! After reading these latest reviews, I'm very regretful on ever ordering anything from FashionMia. Fingers crossed that when I finally receive my order that it actually FITS! With all these horrible sizing and shipping SCAMMED situations, how is this 'company' even allowed to operate?!
The dress is much shorter than was stated in the description (82 cm instead of 87)
Total disappointment. I didn't find opportunity to leave my review on the site itself. The summary: I will not buy any more on the sites without review.
Tip for consumers:
I can not recommend this site. Do not buy on sites without reviews.
They took my money In May and I still have not received my dress.
At first they said they were back-ordered and just to wait.
Finally I asked for a full refund. They said they could not and that they put my money in my 'wallet' so that I could buy something else.
I asked them to credit my paypal and they said ok but it would take up to 25 working days.
After the 5 weeks I asked for my full refund, then they said that they could not because it has been more than three months.
Now I have to try to claim my money from Paypal.
If I could leave Zero Stars, I would. It's been 8 weeks since they took my money. They refuse to return my money. The refund request is now with PayPal. I will get my $$ back, but what a scam & complete waste of time. They ignore emails for weeks & finally respond with bs like 'please accept a coupon' -? Why would I EVER want to order anything else again?! STAY AWAY. They are con artists.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real item you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
We have also sent the order status of the rest items of your order to the email address you left us.
Please check you inbox and then let us know if your need any assistance.
FashionMia
These FashionMia people are thieves. What you order is not what you receive, and they do not care as long as they have taken your money. Do not give them your money, please. I contacted them to complain about the trash that they sent me. They told me that I received what I ordered... that I may have been attracted by their photo-shopped pictures, but they sent me what I ordered. I still have this garbage in my house. I asked if I can send it back, they gave me a USA address and told me that it will cost me more money to return the product, that I would better stay with it. They are thieves.
Ok, so I jus received my order of 4 shirts that I was so excited to wear. 2/4 are so small and really weirdly sowed. Very poor quality of fabric/material. There are literally strings hanging off the shirt lol. Oh Goodness Im just not happy with what I received. I thought it would be a good buy but actually it came out to be expensive since I won't be wearing 2/4 shirts. The other "okay shirts" are just that OKAY. So I'll be giving the shirts I won't wear away. Never again will I order from this place of deceitful cheap crap. :)
I ordered a pink jacket from the company in February. They did not follow up with me about the undelivered package until the following April. Then, continued to do circles around refunding my package until the customer service email I had been in contact with was "undeliverable" altogether. Never saw a replacement item or a refund. Absolutely TERRIBLE customer service. DO NOT ORDER HERE, WHATEVER YOU DO. THEY ARE THIEVES.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
ATTENTION!
DANGEROUS!
Fashion Mia don't return my money back.
Return 2 poor quality dresses on the 23/3/2017.
I have sent numerous emails, they said they have to give me store credit before they can issue a refund and the refund will take 15-20 days!
21/05/2017 still waiting for my money back... I'm so angry
I don't believe I will ever reorder from this company.
I am not impressed with the way things are handled.
If I had read these reviews, I probably will not have spent my time and money.
Bad customer service & bad business practice.!
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your yahoo address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
DONT SHOP HERE! UNLESS ITS AN AMERICAN NAME, DONT EVER DO IT AGAIN! I THINK THIS GOES BEYOND A SCAM! REMEMBER, CREDIT CARD INFO IS OUT THERE! I HAD NO IDEA IT WAS COMING FROM A FOREIGN COUNTRY, ESPECIALLY CHINA OF ALL PLACES! BEWARE! DO NOT SHOP OUTSIDE OF AMERICAN KNOWN COMPANIES!
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia