• FashionLande

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Overview

FashionLande has a rating of 2.29 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionLande most frequently mention poor quality problems. FashionLande ranks 303rd among Wedding Dresses sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Delivery times are erratic and entirely unpredictable, so it's unwise to plan the wedding date before you get the dress.
  • I was disappointed and I will continue to bash their customer service and lack of communication.
How would you rate FashionLande?
Top Positive Review

“Amazing quality”

Courtney H.
3/17/15

Just like everyone else. I looked at reviews and got a bit nervous but i orderd my dress anyway. One thing. Best decision ever! Great contact with suppot team and best quality dress! It was very well made and i cannot fault it at all! I would reccomend this site to anyone. I am just an average girl looking for a wedding dress and i found the perfect one

Top Critical Review

“I will never buy again from this online shop..”

Sarah J.
9/19/14

I will never buy again from this online shop. It takes more than 3 weeks to arrive, the size is totally wrong! Is a terrible shop.

Reviews (45)

Rating

Timeframe

Other

Reviews that mention popular keywords

dress (37) customer service (4) dresses (11)
Thumbnail of user courtneyh24
1 review
3 helpful votes
March 17th, 2015

Just like everyone else. I looked at reviews and got a bit nervous but i orderd my dress anyway. One thing. Best decision ever! Great contact with suppot team and best quality dress! It was very well made and i cannot fault it at all! I would reccomend this site to anyone. I am just an average girl looking for a wedding dress and i found the perfect one

Thumbnail of user nicolal
1 review
1 helpful vote
September 3rd, 2013

I ordered my wedding dress and it arrived within 2 weeks of ordering it... It is perfect. Communication with the site was fantastic, I sent an email and got one back the same day. Cant fault this dress makers site... I got a custom made dress and when it arrived, it fits like a glove, just perect, stunning. Will definetly order from them again. I live in Australia

Thumbnail of user kingm13
1 review
0 helpful votes
December 4th, 2012

The gown was beautiful! It was received quicker than expected. Couldn't have asked for any better service! Would use them again.

Thumbnail of user kiria
1 review
0 helpful votes
December 4th, 2012

My dress was great! Nobody could believe it when I told them that I had ordered my dress online. Thank you so much for saving me money and helping me look beautiful on my wedding day.

Thumbnail of user maddens
1 review
1 helpful vote
December 4th, 2012

I absolutely love and adore their dress! I just got my dress today and the way it fits me is unbelievable! I love love love your site

Thumbnail of user erinr3
1 review
0 helpful votes
May 9th, 2011

I too was freaking out after reading some terrible reviews on this site - but my gown turned up yesterday (in Australia) 4 days after they sent it! The dress is actually stunning, and very close to the original gown it's copied from. I tried on the original, couldn't afford it so decided to give Fashionlande a shot. It paid off! My gown seems very well made, and no one would know it's cheap - so I'm well pleased with my purchase.

Contact with Fashionlande was mostly good - sometimes they were a little slow to respond, but always did eventually - and apologised if there were any delays.
Definitely give yourself more time than needed to get the gown, mine was a few weeks later than the original anticipated timeframe - but they apologised and explained they'd been inundated etc, and even offered to refund me my money. My wedding isn't for another 9 months, I purposefully gave myself time to buy a replacement in the stores incase this didn't work out - so I didn't mind waiting an extra few weeks.

It seems like they're trying really hard to redeem themselves from some bad feedback - so I'm happy to say my experience has been a good one! If anyone wants pics, feel free to flic me an email: *******@gmail.com

Thumbnail of user minan
1 review
0 helpful votes
April 28th, 2011

I ordered my wedding dress from fashionlande... it was $107.00 which once shipping was added came to about 132.00. Anyway, I felt it was worth the risk due to the low cost of the dress... I haven't seen my dress anywhere for less than $900.00. I ordered my dress on February 12 and I received it mid April, I don't remember the exact date but I do know it was before April17. Anyway, the dress is BEAUTIFUL! It isn't exactly like the real deal but its so close it doesn't matter. Everyone who has seen my dress so far loves it. I am glad I took a chance on this site and would recommend it to others.

Thumbnail of user justynar
1 review
0 helpful votes
July 22nd, 2011

Hi
I have ordered 5 dresses from Fashionland and I'm very happy with the products. The dresses arrived on time, customer services was great. They always emailed me back the next day. The dresses looked a bit different from the pictures but you have to remember that they copy the dresses from designers and they never going to look exactly the same. Also the dresses are quite cheap so you get what you pay for. My dresses are beautiful and made from a very good quality material. I have ordered another 3 dresses and can't wait to see them. I'm definitely impressed with the company and their customer service. The sizes I ordered were also perfect. Will use them again and again in the future!

Thumbnail of user marissaw
1 review
4 helpful votes
June 20th, 2011

I had ordered a dress a few weeks ago and just recently read these reviews. I was horrified; I was very close to stopping payment on my credit card. I ordered my dress on May 30th and received it (yes, it was rolled up in a ball) on June 20th. They were great with responding to my emails and my concerns. The dress is beautiful and looks just like the picture. It fits as if it were made to fit my figure, and that was without giving them my exact measurements. Overall, I was very happy with my experience using fashionlande.com.

Thumbnail of user brookem1
1 review
0 helpful votes
November 26th, 2011

I got a dress through them and tho it was not exact it was perfect and will definately look to them for any other dresses I need. One of my friends also bought her dress online through this site and had no problems. Email me *******@hotmail.com and ill show you a pic.

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