THEIR PRODUCTS ARE FAKE!

I ordered a bottle of dior poison from my wife for Christmas.
When it arrived a month later it was in the worst packaging I've ever seen. Basically a load of stripped off pieces of cardboard roughly held together with card. As soon as I saw the box inside I knew I had a problem. The cellophane rapper was already torn slightly and I could clearly see that the box itself was pre-used as it was creased and damaged all over.
My wife and I decided to open it anyway in the hope that the perfume itself was useable. It wasn't!

Where to start!...
The look of the bottle was just cheap! The colours weren't right, the lid wasn't right and the printing of the logo was blurred. Everything about it screamed COUNTERFEIT! I know this because I was a bit tight and looked in the shops before I bought online to get a better deal. £50 quid compared with £80 from Debenhams seemed good. I couldn't have been more wrong! It did smell but my wife instantly recognised it was a real dior perfume and stated that it didn't even linger on your skin for a second but rather evaporates instantly.

All of my suspicions were confirmed when I looked at the label underneath which read' Eu De toilet' when the other label read 'perfume'.
They hadn't even bothered getting them to match.

I was gutted but not as much as my wife.

I knew thanks to the terrible product that 'customer services' was probably going to be a joke. I was right.

I tried calling 'fashion-and-beauty' but to no avail. The phone number didn't exist and went dead immediately. Warning bells!

I emailed them and they did reply but said nothing in response to the product being dodgy, just a generic 'send it back' message. I did try but due to UK laws you cannot post perfume overseas so I was naughty and sent it stating that it was somethin else and got proof of postage. I was not willing to send by recorded delivery as I just wasn't willing to fork out a small fortune when I didn't believe I would ever get a refund for the product anyway. I'd rather be £50 down than £70.

I then had a period of a few months where I sent countless emails with no response to any of them. 7 months later I thought I'd try my like and send one last email. They responded stating that ' without proof of recorded delivery we cannot help' WHAT A SURPRISE!

Complete refusal to refund. Thanks fashion and beauty for your response 7 MONTHS LATER!

I am sure my counterfeit product is sitting on their desk right now waiting to be packaged up for the next poor sod that orders it thinking they've bagged a bargain.

Do not buy from this company. I can only assume that all of their products are knock offs and that for all the ones they sell, a few slip through the net and are accepted by the consumers and the rest are sent back and never refunded.

Apparently their trick is to read bad reviews on this site, report them as false and get them taken off much like one of the 4 star reviews you can see on here.

I am devoting some of my spare time to warn people about this site to save them the heartache we have suffered. If they take this review off I'll just put it back on and post it elsewhere!

I have many photo's of the counterfeit product and the second hand box that they posted it in. If you would like them sent to you I can do this.

Jimmy