• FareGeek

Overview

FareGeek has a rating of 2.91 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FareGeek most frequently mention credit card, customer service, and confirmation email problems. FareGeek ranks 32nd among Plane Tickets sites.

  • Service
    85
  • Value
    81
  • Shipping
    51
  • Returns
    51
  • Quality
    70
See all photos

What reviewers want you to know

Positive highlights

  • I booked my flight tickets in no time and was rewarded with good services.

Critical highlights

  • DO NOT USE THESE GUYS AS THEY HAVE NO CLASS AND NO CUSTOMER SERVICE.
  • They are a scam, they will steal your credit card info.
How would you rate FareGeek?
Top Positive Review

“My ticket to South Carolina was cheap”

Virginia W.
1/18/21

I travel once in every two months! So last month I selected South Carolina for my solo tour. I needed cheap airfare tickets and was browsing the internet. Though there were many offers, but the discounted deal that this website provided me with, is the one that I was attracted to the most. It had the cheapest price with no hidden costs. This deal went perfect with my budget tour plan. Thank you so much.

Top Critical Review

“Flight London to Vancouver”

Walija C.
1/4/22

My flights from London to Vancouver were cancelled in 2020 because of covid and I was told a voucher would be valid for future use. After literally hundreds of emails I managed to secure flights the following summer for the same trip, however Faregeek told me it would not be the direct flight that I originally bought -I would have to stopover in Calgary before travelling on to Vancouver. I didn't want to do this, so said I would just use the portion to go to Calgary and not wait for a connecting flight to Vancouver. The company are now trying to claim £259 for a change of route even though it was due to them not being willing to uphold the original direct flight which my voucher was for - all I did was not want to use the second flight -this was cheaper for them. They didn't charge this extra at the time, but today contacted me out of the blue, nearly 6 months after I got home, demanding payment. When I told them I would not be paying a random person calling me over the phone, 6 months after the service was delivered, they said they were going to make sure all airlines block me from flying with them. As funny as it is that this company thinks it holds the power to do this, as only the Government do, others may well have felt bullied into paying the money. Avoid this company at all costs.

Reviews (554)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (92) credit card (77) flight tickets (25)
Thumbnail of user virginiaw20
1 review
0 helpful votes
January 18th, 2021

I travel once in every two months! So last month I selected South Carolina for my solo tour. I needed cheap airfare tickets and was browsing the internet. Though there were many offers, but the discounted deal that this website provided me with, is the one that I was attracted to the most. It had the cheapest price with no hidden costs. This deal went perfect with my budget tour plan. Thank you so much.

Thumbnail of user bruced22
1 review
0 helpful votes
December 7th, 2015

This site has lot of good offers and deals on flight tickets.

Thumbnail of user thomasv17
1 review
0 helpful votes
December 8th, 2015

This site gives good airfare offers.

Thumbnail of user richardw133
1 review
0 helpful votes
December 23rd, 2015

For the past 7 months I have been using this travel website very frequently as I find the prices good and the service on time. It is very useful.

Thumbnail of user roberth287
1 review
0 helpful votes
August 20th, 2016

I was not expecting to save a great deal on my tickets to Finland. However, with this website I got to save $10 that was a big saving for me. Thank you so much and keep up this amazing service.

Thumbnail of user lilliet8
1 review
1 helpful vote
April 28th, 2016

First I was sceptical of using the websites mobile app. When I used it once, I found it fast and useful.

Thumbnail of user yolandaw6
1 review
1 helpful vote
June 11th, 2016

I have used this website for a few times and found it to be a standard and decent website with great offers and good service.

Thumbnail of user idab28
1 review
1 helpful vote
March 12th, 2016

I had a query and I had messaged them through facebook. I received a reply within few mins. Very quick and good service.

Thumbnail of user charlesa48
1 review
0 helpful votes
February 12th, 2016

I was planning for a budget-tour to France. So I was searching for cheap flights to France on the internet when I came across this website and decided to give it a try. To my surprise the rates were less than the rest.

Thumbnail of user jeaniem3
1 review
1 helpful vote
April 26th, 2016

I was curious use the mobile app. I booked my last ticket using the app and found the service to be quick and fast.

Thumbnail of user bettyh34
1 review
0 helpful votes
December 3rd, 2015

I had an issue with the ticket date as I booked my tickets. There was some issue with the auto-date select option. I spoke to a customer care executive and my issue was addressed quickly and resolved as well.

Thumbnail of user michelel19
1 review
0 helpful votes
September 22nd, 2015

The agent that helped me, Michael Ramsey was an amazing help. He made buying this last minute ticket so extremely easy. He was pleasant, funny and very helpful. I will call again when booking my next reservation. Thank you Michael and thank you Faregeek!

Sincerely a pleased customer

Michele

Thumbnail of user marcp16
5 reviews
3 helpful votes
November 12th, 2014

I actually used Wego.com to find the ticket with faregeek.com. A friend of mine recommended Wego.com so I tried it and found a great ticket one-way from ORD (Chicago O'Hare) - BKK (Bangkok Suvarnabhumi) for $688 on Cathay Pacific! Within 9 hours I received a "Ticketed" confirmation email from Wego on behalf of faregeek.com. I'm totally happy about this choice as I was a bit skeptical from all of the poor reviews. Give it a try, it worked for me.

Tip for consumers:
use Wego.com which will link you to faregeek.com.

Value
Thumbnail of user jamesj138
1 review
1 helpful vote
March 5th, 2016

I was facing a problem with booking ticket from the website. I called the customer care website and my problem was addressed and managed very well. It was sorted in 20 minutes.

Thumbnail of user robertj107
1 review
0 helpful votes
December 7th, 2015

This site makes it really easy to look for cheap flight tickets. The features that they have in their site make it easy to search flights and get only the best deals.

Thumbnail of user vincentp19
1 review
0 helpful votes
October 30th, 2015

I have been checking out the travel deals offered by this website. The choices of places are good as these are the places that I want to visit. In addition to that, the travel deals price reasonably if not extremely cheap. This leads to a good bargain.

Thumbnail of user paulw145
1 review
0 helpful votes
January 29th, 2016

I had to return to Delhi from Montreal. I used this website to book my tickets and got them for cheap.

Thumbnail of user jamesc255
1 review
0 helpful votes
November 3rd, 2015

I did hear mixed feedback about it. However, I found it to be a standard travel website to get tickets from.

Thumbnail of user johnw406
1 review
0 helpful votes
January 21st, 2016

My search was for cheap tickets, and my search ended when i came across this site. This is what I was looking for.

Thumbnail of user virginias24
1 review
0 helpful votes
March 11th, 2016

The mobile app is even faster than the website when you browse it from your Smartphone. The discounts too are great.

Thumbnail of user lindac157
1 review
1 helpful vote
January 11th, 2016

I was searching the internet to get discounted or less priced tickets to fly to Sweden. It was month end and I had to depend on my saving and hence a less priced ticket is what would help me best. This website provided a great deal.

Thumbnail of user michellej42
1 review
0 helpful votes
October 29th, 2015

I have been browsing several websites including this one. It's decent and has been useful for me.

Thumbnail of user nicholasn19
1 review
1 helpful vote
November 15th, 2015

I had to book my flight for Peru. All though this is my first time with this site, but it was a nice site.

Thumbnail of user valened
1 review
0 helpful votes
December 9th, 2015

I used this website once to get my tickets for Prague and found the website a decent one.

Thumbnail of user gloriag20
1 review
0 helpful votes
December 7th, 2015

I was spoken to politely and with courtesy by the customer care executives when I needed help.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.

Company Representative

Thumbnail of user danf41
CustomerExperienceTeam F.

How do I know I can trust these reviews about FareGeek?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FareGeek?