FareDepot has a rating of 2.23 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FareDepot most frequently mention customer service, credit card, and next day problems. FareDepot ranks 211th among Travel Search Engine sites.
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American Airline flight to Sydney was canceled by the airline. Fare Depot refusing to refund the money. 8 emails, threats, spoke directly to AA 2:30 am... over an hour on the phone and they verified I was due a refund. They, Fare depot are running me around. This is theft, no accident. Keeping funds when the airline verifies and accommodates a refund is shoddy and deceptive. Stay away... too much hassle. Fooling with the wrong client. I will be filing a judicial complaint and they need to pay me for my time, effort and trouble now.
The phone Number provided on their website doesn't even exist. They reply emails once in a while with the same automatic reply. I tried to get their help for a refund but no one can help me for months. Please do not ever buy from this website
American Airline flight to Sydney was canceled by the airline. Fare Depot refusing to refund the money. 8 emails, threats, spoke directly to AA 2:30 am... over an hour on the phone and they verified I was due a refund. They, Fare depot are running me around. This is theft, no accident. Keeping funds when the airline verifies and accommodates a refund is shoddy and deceptive. Stay away... too much hassle. Fooling with the wrong client. I will be filing a judicial complaint and they need to pay me for my time, effort and trouble now.
I always thought booking tickets on urgency costs more... I spent a lot on gifts and for my airfare, let's just say my budget was limited. One of my friends suggested me to visit Skyscanner and was redirected to Faredepot. I'm happy with what I got. They are reasonable even when you're buying at the last minute. Anytime I am flying to Europe I will book my tickets from this website again if there are good deals like the one I got.
I was booking my ticket through FareDepot.com, while I have entered all my information and was about to click the submit button, my net got disconnected. When again I logged in, the price of the ticket went high. I dint know what to do. Then I called the customer service number which was answered by Cathy, a very helpful lady who guided me and even gave me the same rate.
I purchased tickets on line and had some concerns when I received an email about a security check with my credit card. After calling Faredepot customer service and speaking with Allwyn I was able to resolve my problem quite quickly. I had to call a few times before someone answered but I did get through... twice! Quite easily. I was very satisfied with my experience with faredepot and would not hesitate to use them again!
I could not understand the ticket booking process in FareDepot.com, as I was getting my tickets done online for the first time. I called in the customer care department and someone name Cathy attended my call and explained the process to me. The website has an ace and supportive customer care team.
Friendly website, great price with wonderful customer support. I will recommend everyone to book flights and enjoy their journey at ease.
I used FareDepot.com on a last minute vacation, and I was thoroughly overwhelmed. Their website was simple and easy to use, both mobile and desktop versions. I had no anxiety with tickets and the price was unbeatable. I have already used FareDepot.com in the past and am looking at flights regularly! I highly recommend.
Thanks,
Anthony G
If you want to travel in a budget-friendly way, then FareDepot.com can be your ideal guide! Go browse the website and get cheap tickets and attractive holiday packages of your choice.
Look for the cheap flight deals here at FareDepot at a competent price. You are safe with us with our upgraded online security. We value your money and thus support your trust. You simply do not get big savings, but we help you turn loyal.
My experience with customer care department for online ticket booking was not favorable. But my experience with FareDepot.com changed my perception. I was booking my online tickets for Madrid and dialed in the customer care department for assistance. A young man named Alfred attended my call and listened to my questions and gently helped with the required data. I could easily complete my online ticket booking with complete ease.
Had a great time during the weekend vacation, I had a limited budget but wanted to travel comfortably. I managed to find a cheap first class ticket at FareDepot. They have tickets to suit all the budgets. I will again come back for future tickets. Thanks.
It was a wonderful holiday to Madagascar. The holiday was well planned, which meant that I was able to see a lot in one week. The tour manager, Amon, was really excellent - one of the best tour managers, I have had on a holiday of this kind. Well done Faredepot!
My budget was limited. On top of that I had to get my tickets on a short notice and had to look for discounts out there. I browsed online and found this website. Did a quick search and found good flight options. It was easy and the best thing is the price that was cheaper than a lot of other sites. They are affordable, even if you are doing an urgent booking like me. I am glad and will come back to this site again for flights to Asia!
Never came across such a great service before. You people did a great job. I have booked my flights for a Europe trip and FareDepot team has assisted me in every possible ways to ensure a great holiday. These people are soft spoken, cooperative and reliable. They know what condiment can spice up the customer service. Loved you all, will come back again for the winter trip.
I had to book a ticket for my Boss accompanied by one of our prestigious client from Japan for a business meeting in Paris. It was very simple to book the tickets.
This was the first time I was doing my online ticket arrangement for my vacation in Portugal. My friend suggested me FareDepot.com. Though I found the website easy to navigate, I called up the customer care department to ensure that there is no faux pass. I had a wait while until a gentleman attended my call, addressed my questions and helped me with my ticket booking. He could understand my concerns and showed great patience. Other than being a good travel website FareDepot.com has quality customer care professionals.
Since I was visiting FareDepot.com for the first time, I had a couple of questions that I wanted to sort before proceeding with the online booking. I called up the customer care department and a lady named Liza attended my call and helped me out. I was happy with the co-operation she showed me.
My mother who is in her 70's was not comfortable to fly. I tried to ensure that I would take her for the family trip comfortably. So I shared my problem with Kevin from FareDepot, who understood every bit of my problem and did all the necessity to make my mother's travel a comfortable one. My mother was extremely satisfied with all that was done for her and now she feels like travelling through
FareDepot.com. Thank you FareDepot.com for making my family vacation complete.
When I had to cancel my air tickets as well hotel rooms during my last holiday due to an emergency, I was worried of losing all my money and the cancellation charges would surely kill me.
But to my surprise Faredepot team was very prompt in their service and I got all the refunds as promised within three working days. Thank you guys for your excellent customers support team. Keep the good work, God bless you.
FareDepot.com other than amazing ticket prices provides best customer service and the website canbe navigated smoothly. I have faced no issues with this website.
I wanted cheap flight tickets for my trip to Goa because I wanted to save and spend the amount in Goa, buying gifts for my friends and folks. FareDepot.com was the best thing to have happened to me. I got my tickets for real cheap.
Our orphanage home arranged for a trip to Texas for 20 children. We usually plan an excursion for a bunch of kids every year. However, we need to do a lot of homework to find the best price on the tickets. We had dumped our plan previous year, as we could not find a negotiable airfare. At FareDepot, this year, we got tickets at the best price. And their tickets for flying in groups were awesome. Thanks, FareDepot to help us to and bring a smile to these children. Special thanks to Andy for her help. We will come back again for our next excursion.
Hi Tonny,
We are overjoyed to hear you had a great experience on your excursion with FareDepot! We look forward to working with you once again. Thank you for the kind words!
Sincerely,
The FareDepot Customer Service Team
I was searching for a travel website providing cheap air tickets for my weekend tour in Jordan. My wife’s friend recommended me FareDepot.com. As I browsed through the website I was impressed by the affordable ticket prices as well as other package deals. I booked my tickets from this website and it came within my estimated budget.
A year ago when I came at FareDepot, I was a little displeased with their long processes. So
Many times, they need to verify documents and check the paperwork. This year I found them back with a bang, when I was looking for ticket to Bail for my holiday. They have quadrupled their efficiency. They are now fast, efficient and have shortened the session. Its appreciative, I will come back to you for my tickets in the future.
Hi John,
We are so happy to hear you had a great experience with FareDepot! Feel free to use the Promo Code: JUN15 when booking any trips in the month of June for an additional discount. Thank you for the kind words!
Sincerely,
The FareDepot Customer Service Team
Since it was my first time online ticket booking from FareDepot.com, I wanted to act under proper guidelines. That’s why I decided to dial in the customer care department for help. A young guy name John received my call and attended me. He patiently guided me on my online booking process and helped me get through it.
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Our mission is to transform high-priced fares into exclusive travel deals, helping you save money and travel the world for less! Founded in 2012, we make it easy for our customers to stop searching and start experiencing your next trip, with guaranteed low prices! http://faredepot.com/
Hi Somaiyeh,
We are so happy to hear you had a great experience with FareDepot! Feel free to use the Promo Code: JUN15 when booking any trips in the month of June for an additional discount. Thank you for the kind words!
Sincerely,
The FareDepot Customer Service Team