• FareCompare

Overview

FareCompare has a rating of 1.63 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FareCompare most frequently mention customer service problems. FareCompare ranks 196th among Plane Tickets sites.

  • Service
    1
  • Value
    1

This company does not typically respond to reviews

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Worst customer service I have experienced in a long time-
How would you rate FareCompare?
Top Positive Review

“A sophisticated airfare comparison site which differentiates...”

Michael L.
8/20/11

A sophisticated airfare comparison site which differentiates itself on the amount of data it searches and the speed at which it is able to process and present the results. It has the most airlines and search options of all the travel comparison sites I've seen and even pops up multiple windows to other meta-search engines so that you can compare the results. Another neat feature is the ability to sign up for real-time email alerts on price drops for preselected routes. They are also known to mine the vast amounts of data to which they have access and perform advanced analytics to understand how and when prices fluctuate. The site publishes these findings in a series of very helpful travel advice articles, explaining to consumers not only the best days to travel, but also the best days to *purchase* tickets. It's definitely worth visiting this site even if just to gain greater insight into how the airline industry works.

Top Critical Review

“Bait and switch scam alert”

brian b.
4/1/23

BEWARE THIS SITE IS A SCAM Bought plane tickets from Oakland to Austin on 3/30/23 for $316. Received a confirmation email. Made other arrangements based on my confirmed plane tickets. Fare compare called on 4/1/23 and told me the tickets I bought were not available at the price I paid and asked me to pay $895 instead. When I declined they canceled my tickets. The sparky supervisor asked me if I had ever flown on an airplane before and informed me a "smart traveler " would understand how their site does business. UNBELIEVABLE! As of 10:45pm PDT on 4/1/23 the same tickets I tried to buy are still available on their site for the same price I tried to pay... hmmmmm (middle finger emoji)

Reviews (16)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user michaell
69 reviews
471 helpful votes
August 20th, 2011

A sophisticated airfare comparison site which differentiates itself on the amount of data it searches and the speed at which it is able to process and present the results. It has the most airlines and search options of all the travel comparison sites I've seen and even pops up multiple windows to other meta-search engines so that you can compare the results. Another neat feature is the ability to sign up for real-time email alerts on price drops for preselected routes.

They are also known to mine the vast amounts of data to which they have access and perform advanced analytics to understand how and when prices fluctuate. The site publishes these findings in a series of very helpful travel advice articles, explaining to consumers not only the best days to travel, but also the best days to *purchase* tickets. It's definitely worth visiting this site even if just to gain greater insight into how the airline industry works.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Find cheap flights, track airfare price changes, and save money on your next trip with FareCompare.

Company Representative

Thumbnail of user joshuab66
Joshua B.
Typically does not respond to reviews

How do I know I can trust these reviews about FareCompare?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FareCompare?