• FanAuthentics

Overview

FanAuthentics has a rating of 1.05 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FanAuthentics most frequently mention credit card, customer service, and phone number problems. FanAuthentics ranks 199th among Jersey sites.

  • Service
    11
  • Value
    9
  • Shipping
    11
  • Returns
    8
  • Quality
    9
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I wanted to purchase leggings from Fan Authentics but the site wouldn't accept my credit cards.
  • However because of their horrible customer service I will never purchase from them again.
How would you rate FanAuthentics?
Top Positive Review

“Unreliable merchant, no response”

Sharon L.
11/8/16

I ordered on October 17,2016 and have emailed and left messages stating the lack of shipping information. In my most recent voicemail I have given them to November 11th to respond or I will proceed to my bank for return of payment. Now in reading most of these reviews, seems to be pattern and will never do business with them again and I will make sure all my friends on Facebook knows of this company as well.

Top Critical Review

“Halllllllll of Shame!”

Doug C.
9/20/21

YoutTube: Fan Authentics Hall of Shame. You're welcome. Now I have to type extra words to get up to 45.

Reviews (204)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (34) customer service (31)
Thumbnail of user elisabetha
1 review
6 helpful votes
December 12th, 2016

After waiting and emailing and calling and all the damn stress... our shirst came 2 days before Xmas. Ordered in the end of August... received approximately 4 months later... 16 weeks... ridiculous.

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From the business

Company Representative

Thumbnail of user authenticss
Angie H.
Customer Service Supervisor

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