FanAuthentics has a rating of 1.05 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FanAuthentics most frequently mention credit card, customer service, and phone number problems. FanAuthentics ranks 197th among Jersey sites.
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I ordered on October 17,2016 and have emailed and left messages stating the lack of shipping information. In my most recent voicemail I have given them to November 11th to respond or I will proceed to my bank for return of payment. Now in reading most of these reviews, seems to be pattern and will never do business with them again and I will make sure all my friends on Facebook knows of this company as well.
YoutTube: Fan Authentics Hall of Shame. You're welcome. Now I have to type extra words to get up to 45.
Ordered the LED Cubs light on 11/6... didn't get shipped out until 12/19 and finally received it today. I did file a complaint with the district attorney regarding them, but didn't have a physical address. Now that I received my shipment, I have it. So if anyone else is thinking of doing the same thing, here is where they are located:
Fan Authentics
******* Hall Rd, Ste 130
Clinton Township, MI *******
Hope this helps!
Money was taken from account & never received my spandex leggings. I made several calls and left messages no call backs.
I eventually got my order 7 weeks after ordering and paying. Expect to see more of this as consumer protection laws are peeled back.
I placed an order for my 2x Florida State Seminoles Christmas sweater on October 29 2016. After numerous calls and emails I got nothing until today on December 9 2016 I received an email saying my sweater had been shipped. It took them 42 days to ship but apparently my $#*! has been shipped LMFAO.
Ten days after the charge for our order was posted on our credit card, we had still not received any emails about shipment. After repeated phone calls which only gave us the option to leave a message and repeated emails, we received no response. But finally, almost a month after the order was placed, we did receive it in the mail.