- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Famous Footwear has a rating of 2.95 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Famous Footwear most frequently mention customer service, credit card, and business days problems. Famous Footwear ranks 769th among Shoes sites.
No positive highlights yet
Stephanie at Market place store in Fresno, Ca went way beyond to ensure that I received basketball shoes in time for my grandsons birthday! She called surrounding stores and had them mailed to my home within 2 days! Awesome effort!
Used to shop here but they now close even earlier since the Xmas season started (now that's logical). The one in Leominster is open til 6pm. Unless you are a kindergarten teacher or retired - most of us are not even out of work yet! Ridiculous. What are we 5 yrs old? Probably a Covid thing - no staff as no one seems to need to work anymore. Sadly I do … I like to eat now and then.
The lady working the Huber Heights, Ohio location was very disrespectful. My grandmother needed help with a shoe, and she eventually decided to order them online, and the lady working walked away sarcastically and shrugged her shoulders. Also, this store didn't have a single shoe that fit my brother and he was a size 7. Whats up with that?
Used to shop here but they now close even earlier since the Xmas season started (now that's logical). The one in Leominster is open til 6pm. Unless you are a kindergarten teacher or retired - most of us are not even out of work yet! Ridiculous. What are we 5 yrs old? Probably a Covid thing - no staff as no one seems to need to work anymore. Sadly I do … I like to eat now and then.
While it is common practice for retailers to hold your money for up to ten days after the returned item is signed for at their warehouse it seems that they for some reason are not happy about doing it. I will never buy on line from Famous Footwear again and may never set foot in one of their stores either.
Tip for consumers:
Don't order on line
Products used:
shoes
I ordered a pair of shoes on June 18th today is June 30th they still have not been delivered and I'm not sure when they will be delivered. I would not recommend anyone to order any pair of shoes from this company.
I ordered a pair of Nike slides(sandals for the pool) in a size 12, well a week later they arrived showing a size 12 on the receipt and a 13 on the box but the shoes inside the box were size a 3,, seriously! This is just stupid, how can you make 3 mistakes with one order? I wont return them as the reviews state that it is a waste of time, but I will post this review in every place possible, Dont order from them they are a joke!
I love this store and people been great with me but how do they not know that something is not available then they tell me 10 days later that they don't have my item and then tell me that I have to wait two weeks for a check to come in the mail when I use a card
Great variety but if your package get lost in transition you're sol. Zappos is better with customer service in cases like this. Famous footwear will make you wait an additional 10 days after package was delivered to someone other than you to even attempt to do anything.
Gain trust and grow your business with customer reviews.
Every day is a chance to get one step ahead? Whether it? ۪s a big step like working toward your degree, taking a first step to begin your morning jog or simply getting everyone out the door ahead of schedule. We? ۪re cheering on your journey? Celebrating eac...
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
