FamilyGoKarts

Family go kart is helping fulfill a wish and a dream of a young man. My grandson has MLD and will be losing the use of his legs. I called family go kart and Jeff helped me out with a full size kart that I believe we can outfit for handicapped person. Will follow up later. Many thanks.

Super easy got it within a few days of placing order! Started right up after assembly! Customer service was easy!

We bought this for our grandsons. They love it. It takes some time to assembly but the videos were very helpful. Hope we get many years of enjoyment. I would recommend buying from them!

Excellent service. Great company to deal with from the order to the delivery. Everyone was very helpful and pleasant. Only problem with the scooter is as showed in the photo below is two broken tabs on the left side panel. I would appreciate a replacement if possible. Thank You

Excellent service and polite staff. Nice four wheeler and reasonably priced. Will definitely order from this company again!

We received our 4 wheeler thanks family go kart I can say it was very instructive on putting the parts together its also very manageable easy adjustment for the speed you can't go wrong at all my family will definitely purchase again.

I have ordered a tao tao 125 for my son also apollo 250 from them. Customer service us great fast shipping. If u have any issue they are on it! I would definitely recommend them to anyone. I'll be buying more in the future!

As a Racecar builder and Racer this company is the best at following the same guidelines in business as the big Motor Sports companies.
Facts are;
1 - Our Order was entered by a very knowledgeable representative. "Knowing" goes a long ways with a buyer/customer.
2 - Payment was processed timely and accurately.
4- A shipping company I know that provides great service was selected by this seller. I know these things from prior business with my Racecar builds. Big plus, great shipper!
5 - All information needed to Track Shipment and the contact information for your local yard receiving your shipment was provided in a no nonsense way. Perfect for people who aren't familiar with the shipping process will have no problem navigating the appointment process. Once again something I've done before with other builds but it was fantastic to see this practice with our shipment of our Cart. Great job!
6- Consist practice. Each time I interact with this seller I received great friendly service and that huge. It's nice to be treated as a value after the money has passed hands.

I highly recommend this company based on my personal experience. The industry of selling Carts or Outdoor Power equipment can be problematic but this Company Can and Will do you Right.
Thank you, Robert

I haven't recieve my order yet I don't know what's going on with that order can you please send my order to me

Great place the people are real nice they try to help look for what you what. They have a lot of options online.

FamilyGoKarts was exceptional in the entire transaction from craddle to grave... and more, their Customer Care was unbelievable. I called and emailed on multiple days... always received a call or response back. Thank you!

Excellent machine and packed well to prevent damage. Came with absolutely NO INSTRUCTIONS and NO VIDEO INSTRUCTIONS either for the TAO Gull 200. Tires come deflated with the valves unscrewed. Tried to air them up and they kept going flat, hadn't I taken them to a tire shop I would never have known.

Ordered and received detailed e mails and phone call on purchase. I was told to inspect the packaging at shipping and unpacking to see if any issues. I appreciated the input from FamilyGoKarts staff to make this purchase go well.

I have never felt better about a purchase. The Company called me to check in on the order and provided incredible information and support. The Go Kart is amazing and we can't wait to take it out to the desert and see how it fairs.

Arribe in excellent conditions. It was what I expected. I received 8 days after I ordered. Good communication

Thanks

Very fast and convient and cheap made sure that custermes are satisfied. Quality product. And more

I bought a 60cc wyad for my grandson and he loves it and it has been a great purchase for him very sturdy built and runs great great job and shipping was so fast

Very dependable, on top of it business. Would buy again from them in a second. I really liked that they call you in person to confirm the order and provide shipping info.

The business, Family GoKarts, was great. Easy ordering, fast response. The only issue I had was with the shipping company. They delivered quickly and within the time frame quoted, however, the driver refused to enter our property to drop the ATV off at our cabin. I paid extra to have it taken off the truck for me. Our entrance way has plenty of room, we've had 18 wheelers in there, belly dump trucks, etc. His reason for refusal to take the ATV up our driveway was " he's had past issues with customers complaining he tore up their property." We offered to sign off on something stating we give full permission and took responsibility for possible damages. He refused and got an attitude, he also started to close his trailer as if he was going to leave without dropping it. Finally, we had to go get our truck, several acres away, unload all the fencing we had in the bed, (we are in the process of crops fencing our property), and drive our truck down to the road so we could push the crate into the bed of our truck. Then, (we're 2 females mind you), we had to figure out how to get it out of the bed of our truck onto the ground. Not sure why I paid extra to have it delivered and dropped at my door. We of course figured it out, but the bottom line is yes, I would definitely buy from this company again, however, I would not recommend this shipping company nor will I ever buy anything that is being hauled/delivered by them.

Besides Tha Small Blemish In Tha Paint(Appearz Like Sumthin Touch It Before Paint Dried)And Seat Storage Latch Don't work
Other Than That
Itz Superfly

Took a little figuring out to assemble, but a really great toy for what we wanted on our trails at home.

It's easy to order and I like the fact that they have what you need and a variety of different stuff

I called ahead and received instruction and advise from the sales staff. I was more than surprised how fast I received the Mini XRX/R+. So far so good.