• FairyWigs

Overview

FairyWigs has a rating of 1.9 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FairyWigs most frequently mention human hair, and credit card problems. FairyWigs ranks 287th among Wigs sites.

  • Service
    17
  • Value
    17
  • Shipping
    17
  • Returns
    15
  • Quality
    16
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • If you are a black woman, the hair does not match our hair.
  • This site is extremely unprofessional, Please do not buy from this site.
How would you rate FairyWigs?
Top Positive Review

“Customized completely according to my requirement”

Willian S.
3/25/16

Wow, therere so many negative comments about fairywigs. Am I the lucky one? May be. Anyway, Im very satisfied with my new wig. It was customized completely according to my requirement - chin length, no bangs, sun kissed hair color.

Top Critical Review

“ABSOLUTELY AWFUL.”

Jennie P.
6/29/20

The wig they gave me had this weird white plastic on the parting of the wig. It does not match my natural scalp, and I can't take the plastic out. The wigs I ordered were completely different from the ones online in the pictures. I emailed them for a refund because this companies phone number doesn't work. Their phone number is supposedly from New York, the same with their address.*******600, 2182 Broadway Manhattan, New York 10286 the exact address) But despite this claim, it had chinese characters on the packaging address meaning that they LIED. This is a total scam, please do not buy from them.

Reviews (117)

Rating

Timeframe

Other

Reviews that mention popular keywords

hair (38) not buy (11) customer service (5) not order (10) this company (21) this site (15) web site (3)
Thumbnail of user janeb81
1 review
1 helpful vote
April 5th, 2016

I seldom shop online for I dont know what type of quality Ill get. But shopping here is very easy and I can trust fairywigs when I bought #******* - the short straight capless Indian Remy hair wig - I really love it.

Thumbnail of user lucyc18
3 reviews
15 helpful votes
September 15th, 2015

I saw this site 3 days after i finally placed my order and I was like ohh my God! But thank fully we did get my order in the mail without a delay and the wig was also very beautiful.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We are based in Beijing, the capital of China. Boasted of our well-equipped factory and working with internationally trusted shipping partners such as DHL, TNT and EMS, we provide the very best online shopping experience to our customers. Our products have been renown all around the globe.
We are a professional online wig store and have been in the business for the last 3 years. With thousands of customers around the globe, we are one of the largest online wig store. We provide fast and reliable services via email, messages and phone. We specialize in custom orders for wigs of all kinds.

Company Representative

Thumbnail of user xuel
Xue L.
CEO
Started the company in 2012 and pioneered in the field of e-commerce. With an extensive background in the field of e-commerce, she has been leading the company to greater heights ever since.

How do I know I can trust these reviews about FairyWigs?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FairyWigs?