• FairyWigs

Overview

FairyWigs has a rating of 1.9 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FairyWigs most frequently mention human hair, and credit card problems. FairyWigs ranks 283rd among Wigs sites.

  • Service
    17
  • Value
    17
  • Shipping
    17
  • Returns
    15
  • Quality
    16
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • If you are a black woman, the hair does not match our hair.
  • This site is extremely unprofessional, Please do not buy from this site.
How would you rate FairyWigs?
Top Positive Review

“Customized completely according to my requirement”

Willian S.
3/25/16

Wow, therere so many negative comments about fairywigs. Am I the lucky one? May be. Anyway, Im very satisfied with my new wig. It was customized completely according to my requirement - chin length, no bangs, sun kissed hair color.

Top Critical Review

“ABSOLUTELY AWFUL.”

Jennie P.
6/29/20

The wig they gave me had this weird white plastic on the parting of the wig. It does not match my natural scalp, and I can't take the plastic out. The wigs I ordered were completely different from the ones online in the pictures. I emailed them for a refund because this companies phone number doesn't work. Their phone number is supposedly from New York, the same with their address.*******600, 2182 Broadway Manhattan, New York 10286 the exact address) But despite this claim, it had chinese characters on the packaging address meaning that they LIED. This is a total scam, please do not buy from them.

Reviews (117)

Rating

Timeframe

Other

Reviews that mention popular keywords

hair (38) not buy (11) customer service (5) not order (10) this company (21) this site (15) web site (3)
Thumbnail of user bjm1
2 reviews
14 helpful votes
November 15th, 2014

I too have been looking at their website. The first thing that popped into mind was "where are the pictures of the actual wigs?" After all, so many of the pics are models who had their hair done by stylists at top salons around the world. Many of the pics are out of the Hair magazines. Sure I would love to have some of the hip, ombre or tip dyed wigs they show. But you have to wonder about a site that shows that many pictures but does not show ONE of the wigs they made to look like the pictures. I emailed them & was told they had a "staff of professional hair cutters & colorists etc that could copy the picture". Well considering the extremely high end cuts and colors they show you'd think they would want to show the wigs they actually made if they are so good.
Just remember that old saying: If it sounds too good to be true...

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From the business

We are based in Beijing, the capital of China. Boasted of our well-equipped factory and working with internationally trusted shipping partners such as DHL, TNT and EMS, we provide the very best online shopping experience to our customers. Our products have been renown all around the globe.
We are a professional online wig store and have been in the business for the last 3 years. With thousands of customers around the globe, we are one of the largest online wig store. We provide fast and reliable services via email, messages and phone. We specialize in custom orders for wigs of all kinds.

Company Representative

Thumbnail of user xuel
Xue L.
CEO
Started the company in 2012 and pioneered in the field of e-commerce. With an extensive background in the field of e-commerce, she has been leading the company to greater heights ever since.

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