• FairyIn

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Overview

FairyIn has a rating of 1.88 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FairyIn most frequently mention return policy, and customer service problems. FairyIn ranks 190th among Prom Dresses sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    5
3
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • i ordered an afterparty dress, a wedding veil, and a pair a shoes.
  • When I contacted their customer service, they asked me to send them pictures and they would make good.
How would you rate FairyIn?
Top Positive Review

“I ordered a gown for my grand daughters Sweet Sixteen...”

lee o.
6/3/14

I ordered a gown for my grand daughters Sweet Sixteen Party, I paid a little more for expedited service and from time of order to delivery it took only 12 days. The dress is beautiful and fits her perfectly. Even with the extra charges I still came in well under budget. She will look just like a princess on her big day! I would use them again and also recommend them. Thank you for making a beautiful and affordable gown.

Top Critical Review

“Rip off company”

Beth S.
2/24/21

WATCH OUT - crappy stuff, sizes are off, and they have an unbending 14 day return FROM WHEN YOU ORDERED. No give for PO issues or others. Creepy people. Kohl's is supporting the reality of Covid life with a 180 day return policy - these jerks can't bend to a standard 30 day.

Reviews (68)

Rating

Timeframe

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Reviews that mention popular keywords

dress (52) customer service (5) credit card company (5) return policy (6) not order (8)
Thumbnail of user leeo8
1 review
5 helpful votes
June 3rd, 2014

I ordered a gown for my grand daughters Sweet Sixteen Party, I paid a little more for expedited service and from time of order to delivery it took only 12 days. The dress is beautiful and fits her perfectly. Even with the extra charges I still came in well under budget. She will look just like a princess on her big day! I would use them again and also recommend them. Thank you for making a beautiful and affordable gown.

Thumbnail of user anea1
1 review
3 helpful votes
March 25th, 2015

I received my dress today and it´s even better than I expected. The fabrics are of high quality and it is greatly sewn. I recommend this site to everybody!

Service
Value
Shipping
Quality
Thumbnail of user traceym20
1 review
3 helpful votes
May 30th, 2014

I just received my gown – it is beyond beautiful – more beautiful than I ever expected. I cannot believe you got to me so quickly and it is a perfect fit- I will have to have it hemmed – but that is good because now I have the perfect shoes to have it hemmed with. You have a wonderful website and your work is perfection. Thank you so very much. I most certainly will use you guys again for any event requiring a ball gown. Kudos to you and your staff!

Thumbnail of user sallyl9
1 review
2 helpful votes
May 27th, 2014

I just got my dress! I'm so happy it's exactly like in the picture. The quality is great! And it fits perfect. At first I was worried because it was my first time ordering off line and wasn't sure about what I was going to get. They're so responsible they kept in touch with me the whole time. I'm totally buying off this site later on in the future! I recommend if for anyone

Thumbnail of user sillaw1
1 review
7 helpful votes
April 2nd, 2014

The fantastic women’s wedding dress from Fairyin online store is the best in my collections and makes me happy to receive it. The shipping is very fast with its unique style which makes it absolutely different from other dresses.

Thumbnail of user ottob12
2 reviews
13 helpful votes
May 25th, 2014

Exactly what I wanted Beautiful dress, fabulous quality, and perfect fit! I was skeptical about ordering the dress because it was the first time. And I was worried about quality and delivery time. I am thrilled with the dress - it is exactly like the picture! The quality is better than anything I've tried on in the best department and boutique stores, and quality fabric and stitching. The color of my dress is gold and it is slightly darker than the champagne version shown on the website, which is what I wanted. Considering the value of this dress, I have to recommend it to others.

Thumbnail of user hanap
2 reviews
8 helpful votes
May 9th, 2014

The best looking dress I seen this dress for the first time and i thought it was made for a queen and it is so elegant and modern that it takes me breath away. It is so gorgeous that it makes any one who wears it very beautiful and extreemely elegant. This dress has a beautiful colour and is very unique. This dress is so lovely and makes the person wearing look effortless and beautiful all at the same time. It is suitable for a wedding or a cocktail or even a formal occasion. It can even be worn as a wedding dress because of the colour and its design. This dress should be worn by every female around and it should win an award for best looking dress. I love it so much!

Thumbnail of user kimb377
1 review
5 helpful votes
May 17th, 2014

I put in a custom size order for this dress and ordered it on rush shipping for my prom event on may 31st.
I recently searched around for reviews about this website and literally EVERY SINGLE REVIEW was horrendous and negative. I have had extreme anxiety ever since, so I emailed the company. They reassured me that they would make my dress with quality, however it was in poor english so that frightened me slightly.
I received my dress on Wednesday and I fell in love.
I literally screamed.
It was exactly what I wanted and exactly my size.
It was excellent quality and I felt like a princess.

Seriously, this website is trustworthy and reliable.
I cannot believe all of these negative reviewers freaked me out.
Buy from this site!

Thumbnail of user angelag17
1 review
5 helpful votes
April 26th, 2014

This prom dress was beautiful, sent in measurements and it fit like a glove... way better then department stores or even prom dress stores... loved it

Thumbnail of user yenniw
1 review
1 helpful vote
September 7th, 2015

Oooooo my Gosh, i got my dress today. I order at 26 August and i receive today 07 september. Verrrryyyyy fasttt. And i not pay anything any more. No tax. At first im very skeptickel about this website. But i try to order a dress anyway. After i ordered i read so many forum. That makes me more even scared. But you know what, the dressss is soooooo beautifull. Exacly the same at the picture. The dres is fit and the material is very high quality. The stitching is very very fineeee. Im very surprise. And the service is very reachable. The sent you email all the time, the dress is made now, the dress will be finish in three day, the dress is out today, im so thankfull. I will order again. Many many thanks fairyin.

Tip for consumers:
before you order, its better you ask first, what date you want your dress finish, they will answer very fast and you have to tell how tall are you. my mistake is im not tell how tall i am. so the dress is very long. but its ok. i will got it cut.

Service
Value
Shipping
Quality

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