Fairy Glen has a rating of 4.43 stars from 9,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fairy Glen most frequently mention shopping experience, customer service, and free shipping. Fairy Glen ranks 4th among Gifts Other sites.
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Hey:) Great service Would definitely recommend you guys to freinds and family. Was so happy for the puzzles and the book.
Your website needs some tech attention. It took me 6 tries to place the order. Also, after entering an item into the cart, when I would opt to keep shopping, I was unable to get back to the last page I was on and had to stsrt the search all over again. It was very frustrating. If I hadn't been looking for a specific item to order and was instead just browsing, you would have lost my business already. As a first time customer with your shop, I am hoping the rest of my experience is more favorable.
I just bought another fairy for a Christmas present that my husband got for me for Christmas. I love Fairy Glen because they have a lot of items that are great and unique. I have been shopping on their website for the past four years. I love getting updates of new items on there website. If you are looking thing that are fantasy Fairy Glen is the place to got to. Thank you for all of the wonderful items that I have purchased on your website. This fairy is added to my collection so beautiful.
The 2 figures I purchased are HTF due to them being made in the Europe. So when I was checking fairyglen I saw that they had access to those figures. I made sure to buy them and was not disappointed. They shipped in their original boxes and arrived safely though. They do warn that they are a special order and would take time to be shipped. Spirit of Winter and Winter Angel arrived in beautiful condition. Thank you so much!
Always great quality at a discounted price with a fast ground delivery. Large detailed selection keeps me coming back.
Purchased the deck of oracle cards and I really am obsessed. Arrived on time, cards themselves are beautiful. Great quality, large and sturdy. Would absolutely buy again.
I don't really have anything bad to say about your website I love the items I buy from you. I am super happy with the Dragon I bought love it. I love going on your website to see what new Dragons and Fairys you have. I love Dragons and I have ordered a lot of them from you. And I'm not going to stop. As long as the Fairy Glen website is up and runner you have a customer for life. I do wish I had more of your business cards because I do tell a lot of people about your website. And the few of them that I have I already handed them out to the people I have told about your website.
My fairy ornaments are beautiful! I found them on a big box store for 4 times the money first. Then I found Fairy Glen and was able to buy every single ornament! Thank you Fairy Glen!
Hey:)
Great service
Would definitely recommend you guys to freinds and family.
Was so happy for the puzzles and the book.
My package arrived exactly as described. It was more beautiful in person. My Mom loved it. The Shipping was fast to.
Looked just like picture. Came very quick. It was a wonderful addition to my collection.
Awesome design. Amazing quality. Quick delivery. Would highly recommend.
Bought to replace one bought a long time ago as a gift. I was so happy to see her again after she accidentally got shattered. It is a beautiful and quality made unicorn
Tip for consumers:
There is a great variety of products here in varying price ranges.
Products used:
A medium sized crystal unicorn
I received the product. It came as expected. I have not opened it yet as it's gift for Christmas
It was perfect and exactly as ordered. It arrived promptly.
The excalibur trinket came just as pictured and arrived quickly.
Fairy Glen went above and beyond helping me. Most online retailers NEVER answer the phone or call back. I was ordering something for a close friend and had some questions. I called, I believe his name was David, answered the phone and was able to help me out more than I expected! He even called me back to follow up when I hadn't even asked him to! The products are great and I would fully recommend them to everyone! Thank you so much!
As of now my shopping experience has been great. Hopefully the delivery process will be a good experience also. Looking forward to making purchases from you in the future. I might mention I did take overnight to make this purchase but I was still within my 24 hour coupon time to use a coupon I was emailed so I am disappointed about that. But at least I did get a 5% discount on this order. Thank you.
I ordered 4 book fairies on 4/11/20, I have received no update or correspondence of any kind and it is now 5/15/20. My correspondence went to a wrong email so it's hard to respond when you don't receive the email. Joe the owner got back to me promptly the next business day and fixed my issues. One of the items I ordered is out of stock and back ordered. The other three are on there way. Very pleasant and courteous over the phone and I do love their products. Thanks Joe
We ordered Holiday cards. They delivered in a timely manner with no damage. Cards were reasonably priced and great quality.
Order# FG-*******: On-line experience was great - product selection had everything I wanted and more.
Order# FG-*******: This order remains outstanding. Had 2 calls with the Fairy Glen Team - the restrictions resulting from Covid-19 has affected inventory replenishment schedules, supply shipments, and customer shipping. The last conversation I had with your team last week was, all pieces of my order were in or being sorted and my order would ship within 4 - 7 days.
I was very happy with my jigsaw puzzle and my picture. Delivery was quick with no problems. They work great where they are needed for decorating purposes.
I just purchased the bottom of the garden faery at the Orange County Fair from Oberlies Enterprises from Russ and I see I was over charged.
Disappointed.
Love all the beautiful and amusing products you offer! also appreciate the prompt response by Joe to correct a shipping problem in time for me to mail my son's birthday gift.
Happy with service not to mention great products, service and followup was timely. First time ordering from this website
Thank you for your order. We did get your message and returned your call and left a message. Please call us so we can discuss your order. Thank you for your business.