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  • FabPrettyDress

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Overview

FabPrettyDress has a rating of 1.4 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FabPrettyDress most frequently mention customer service problems. FabPrettyDress ranks 135th among Dresses Other sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Did not see that there wasn't a customer service no.
How would you rate FabPrettyDress?
Top Positive Review

“Relieved...”

Janeen B.
3/28/16

I ordered a dress that I loved from this website, but after placing the order, I started reading all the negative posts. I was extremely nervous waiting for my dress, but I received it right on time, it looks exactly as the picture showed, and I love it. Just what I ordered, no problems at all. I had contacted Customer Support with a question (online Chat) before ordering, and had prompt and good customer service as well. I am not disappointed at all, but very happy with my purchase. And yes, it came from China... but is very lightweight and very well made and it fits. Love it, very pretty.

Top Critical Review

“DO NOT BUY FROM THESE PEOPLE--IT IS A SCAM!”

Merilee C.
2/12/16

Dress is nothing like picture, sizing all off, color way off, cheesy and poor quality fabric. WORST CUSTOMER SERVICE (hard time understanding them) and they totally refuse refunding me even 1/2 of the price ($62)... this was a really bad deal. I think they are out of Asia somewhere even though they used to have a UK website---but when they verified my credit card it rang up as in Canada... I don't know where the heck they are from... but stay away unless you like disappointments!

Reviews (10)

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Reviews that mention popular keywords

customer service (5)
Thumbnail of user merileec
2 reviews
0 helpful votes
February 12th, 2016

Dress is nothing like picture, sizing all off, color way off, cheesy and poor quality fabric. WORST CUSTOMER SERVICE (hard time understanding them) and they totally refuse refunding me even 1/2 of the price ($62)... this was a really bad deal. I think they are out of Asia somewhere even though they used to have a UK website---but when they verified my credit card it rang up as in Canada... I don't know where the heck they are from... but stay away unless you like disappointments!

Thumbnail of user cathyr21
1 review
1 helpful vote
October 12th, 2015

I ordered a dress for daughter's wedding and paid extra for 'custom made'. It arrived on time, beautiful color, but THE WRONG SIZE! I contacted customer service and they basically called me a liar. I had a professional tailor check measurements of the dress and they were off by 4 inches in the waist, and 4.5 inches in the hips from the measurements I requested. They suggested I bring it to them to adjust; I live in USA and they are in CHINA. Ridiculous! Their final suggestion was to sell it and try to get some $$ back!

Thumbnail of user joannw11
1 review
0 helpful votes
February 29th, 2016

The dresses look nothing like the picture. Don't buy anything from them. The dresses are from China and they are a scam.

Thumbnail of user keithm69
3 reviews
0 helpful votes
November 11th, 2015

There customer service is horrible and they will not let you return
The dress did not even look the same and they said when you buy on line nothing is 100%
Can you believe that I buy many things on line and they always look the same
There dress are poor quality
So you should not buy anything from this web site
Un happy customer Linda

Thumbnail of user barbarac105
1 review
2 helpful votes
April 14th, 2016

I saw the dress on pinterest and loved it found it on this website. Ordered it immediately without looking at return policy. Did not see that there wasn't a customer service no. Should have been a red flag. Received the dress looked 3 sizes too small... tassels looked like paper. The dress looked cheap not to mention it smelled horrible (like processed chemicals). Right away I knew I had to return it. That's when I realized I had been scammed. Could not get hold customer service. I had no idea where to return the dress somewhere in China? The dress did not come with any return info. I have accepted this will be an expensive lesson learned because I doubt I will get refunded. Do not order from this sight and if you do good luck on getting what you ordered.

Thumbnail of user sp981
1 review
3 helpful votes
August 4th, 2016

I ordered a dress for a wedding and it was torn at the seam. It says you have to return within 24 hours! READ RETURN POLICY. Well no one would responded to my email and you could not enter information on there web site because the order said processing for 2 weeks. I decided to return the dress myself. After I acted like I wanted to order again I got a person. They wanted pictures etc! Which I had taken. Well wouldn't you know it 2 weeks later they said I returned to wrong address. So I lost my $129.00. They got my money but not only did they loose the bridesmaid dress for that wedding but also the next 2 weddings. You will love WeddingWay dresses and professionalism. WILL NEVER ORDER HERE AGAIN! S Powers Irmo SC

Thumbnail of user christines53
1 review
0 helpful votes
October 20th, 2015

Why won't you respond to my emails. I ordered a dress and you sent the wrong dress, and it had a large hole in the front. I want to return it and no one will tell me how to return the dress for a refund.

Thumbnail of user sl297
1 review
0 helpful votes
February 5th, 2016

I ORDERED A PANT SUIT FOR A WEDDING, IT DID NOT FIT. THEY WILL NOT TAKE IT BACK OR REFUND MY MONEY. DO NOT ORDER FROM THEM THEY ARE ONLY OUT TO TAKE YOU MONEY. THEY DO NOT HAVE A PHONE NO. OR ADDRESS. THIS IS A SCAM PLEASE DO NOT ORDER FROM THEM.

Thumbnail of user cassandraj3
2 reviews
9 helpful votes
December 2nd, 2015

Fraudulent site. Don't purchase from this site. They deserve a 0.

Thumbnail of user janeenb2
1 review
1 helpful vote
March 28th, 2016

I ordered a dress that I loved from this website, but after placing the order, I started reading all the negative posts. I was extremely nervous waiting for my dress, but I received it right on time, it looks exactly as the picture showed, and I love it. Just what I ordered, no problems at all. I had contacted Customer Support with a question (online Chat) before ordering, and had prompt and good customer service as well. I am not disappointed at all, but very happy with my purchase. And yes, it came from China... but is very lightweight and very well made and it fits. Love it, very pretty.

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1.4
10 reviews
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