business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,936 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
Texas
1 review
1 helpful vote
Follow Megan L.
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I bought three items on January 4th and still haven't received them so I complained and got a refund and ordered more leggings and have not received them and am afraid I won't! If you have this many issues with your shipping provider maybe get a different one! Paying for something and never getting it is a scam!

Date of experience: February 5, 2021
Cole N. Fabletics Rep
over a year old

Hello Megan,

Thank you for writing a review! We would love to assist you further with the concern you had with the order you did not receive. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Illinois
1 review
0 helpful votes
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Better fit
November 1, 2021

Product that I purchased didn't fit right. Sports bra I purchased had good coverage but the shoulder straps were too long. Tried a medium but not very good coverage. I couldn't return or exchange for a different size. If products can't be exchanged, then maybe you should let your customers know BEFORE they check-out.

Date of experience: November 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Dora,

Thank you for writing a review! We are sorry to hear if you are unhappy with our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Texas
1 review
0 helpful votes
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Sizes not available
December 1, 2021

I like to get the most for my money, so I wait until there's a sale a normally I would buy matching sets. Lately while trying to pick matching sets they are always unavailable or sold out especially in size medium.

Date of experience: December 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Tranita,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

California
1 review
0 helpful votes
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Pretty good
May 28, 2020

I got a good deal (2 leggings for $24) and so far I am satisfied with the product. The fabric has good quality. I would not recommend the VIP to people like me who forgets about it and gets money charged.

Date of experience: May 28, 2020
Cole N. Fabletics Rep
over a year old

Hello Linwei,

Thank you for writing a review! We are happy to hear that you are satisfied with our products. We appreciate your feedback regarding our VIP Membership works. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Massachusetts
1 review
0 helpful votes
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Horrible customer service and follow up
December 1, 2022

Most of my packages have been lost and every time I reach out to customer service I get different responses on what to do. Any requests that get sent to a "manager" never get followed up on. I'm done with Fabletics.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Beka,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
1 helpful vote
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Losing interest
November 9, 2019

Some of the new pants seem to fit smaller from the other items I had purchased before. I had to return and exchange for the next size. However, Maj pants seem to run bigger. It's disappointing when you send me an email a week later after I processed the exchange online that the Leah oversize jacket was out of stock. It takes 2 weeks to receive a return exchange.

Date of experience: November 6, 2019
Cole N. Fabletics Rep
over a year old

Hello Linda,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best
Ivy

California
1 review
0 helpful votes
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I originally joined Fabletics for the 2 for $24 (as probably many do). While I enjoy the actual products, they charge around $50 a month for 1 VIP credit. You can use this VIP credit on anything in the store which means that you can spend $50 on a $65 item OR you can spend $50 on a $30 item. It doesn't make sense. If you try to maximize savings and add sale or clearance items to your cart, they STILL charge 1 VIP credit and any coupons you have will be taken off the full price instead of the sale price.
Lord forbid you forget to skip within the first 5 days of the month? Oh well. $50 charge for you.
It's taken me a year to cancel because they didn't have a way to cancel online until recently. I would call in the middle of the day for the line to say there's no one available and to call back later.
Also, sizing is small. The two pairs of leggings I ordered were see through.

Date of experience: July 27, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Emma,

Thanks for sharing your overall experience with us! We deeply value your business with Fabletics. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!

Best,
Nelle

Florida
2 reviews
18 helpful votes
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Rip off
February 14, 2016

They charge you to shop there!?!?! Like what in the world is that?!?! That's so ridiculous I don't even know how to react... They practically said "hay we'll give you this outfit for 25 bucks charge 50 bucks next mont" like seriously? For black leggings and a oversized top? I can get that at forever 21 for 20 bucks... And they don't charge me to walk in to shop... Apparently these people do

Date of experience: February 14, 2016
New Jersey
2 reviews
0 helpful votes
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Love their running gear
May 17, 2024

Like the title says, I love their running gear! The One shorts and pants are absolutely fantastic for eliminating chaffing and the need for a clunky arm band. Anytime I go on a long distance run I ALWAYS wear these items, they are a must have!

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
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Always great products
January 1, 2023

I have been a customer with Fabletics since 2017. I love their clothing, and customer service. When the clothing doesn't fit right or it's not what i expected i never had an issue returning or exchanging. Always great on all fronts.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Ana,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Scam
April 2, 2023

They don't explain the monthly charge of over $50 unless you read the fine print. Seems like a great deal the first time you buy. Then everything goes back to normal price and is over half the price it was before.

Date of experience: April 2, 2023
Allison C. Fabletics Rep
over a year old

Hello Kailey,

Thank you for sharing your experience with the membership and prices we offer. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

New Jersey
2 reviews
0 helpful votes
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Love the clothes. Hate the subscription.
November 4, 2022

I love the the shorts I got from Fabletics and they were priced to sell. However, you had to join an expensive subscription program that was very tricky to cancel once you signed up which turned me off. They have a great product, but I don't need exercise gear enough to want to join a clothing subscription service.

Date of experience: November 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Adam,

We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

North Carolina
1 review
0 helpful votes
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I'm probably not their target customer
November 4, 2022

Fabletics does have cute outfits, but they don't really fit me or speak to my age group. I don't like and would never wear all of the cropped tops, and I would prefer some tunics and more lounge wear options. I like to cover my rear when I wear leggings and I don't like wearing tops that are clingy, too short, or with cutouts. I will say that Fabletics makes returning items very simple and easy to navigate. There are always having a lot of sales, which if you regularly shop athletic wear is very nice. They make it simple and easy to skip a month if you're not interested in accruing a lot of credits. If I were still in my 20's or even 30's-40's Fabletics would probably be a favorite shop, but as a woman in my late 50's and with bits and pieces I like to keep covered up, I struggle to find styles in the Fabletics lineup that fit my preferences.

Date of experience: November 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Darla,

We appreciate the feedback you shared regarding the options we have online. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Washington
1 review
0 helpful votes
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Not as good as it was
November 4, 2022

I haven't liked the new styles and fabrics. If I do find something I like it usually isn't available in my size or color I want. Sizing varies so it's difficult to determine what size to buy in a particular style.

Date of experience: November 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Janis,

Thank you for taking the time to leave a review. Your feedback about our selection is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Canada
2 reviews
0 helpful votes
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Overjoyed
December 7, 2022

I'm thankful I finally had the right deal and opportunity to purchase a couple products from my bottoms, top to hoodies for my husband and myself we are in love. Now we're waiting to see if after a couple uses and washes if the fabric will hold up and stand the test of time. I really hope so because the minor details are major points of beauty thank you to the whole Fabletics team. Please keep up the great customer service like with extending the Black Friday and Cyber Monday offers because of technical errors. Cheers from the another overjoyed GTA family.

Date of experience: December 7, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Nicole,

Thanks a lot for the great feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Canada
1 review
0 helpful votes
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Great
March 16, 2022

Super great besides finding skip a month, you guys make that difficult. I bought something before the end of the 6th and still got the $50 charged to my card making it a $150 day. I didn't have that kind of money and if you guys had made the button easier to find i would've been all okay

Date of experience: March 16, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Madison,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an error with our skipping the month online. We’ll be sending you a private message right now. Thanks!

Best,
Clark

Alaska
1 review
0 helpful votes
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Not satisfied
May 1, 2023

Been a nurse for seven years and this is my worst scrubs. They look cute and comfortable but after just one wear the area around where my thigh rub together became rough and this happened with all three of the scrubs.

Date of experience: May 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Josephine,

Thank you for writing a review! We value your feedback on the products you got from us and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Ohio
1 review
0 helpful votes
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Comfy Shorts
July 1, 2022

Ordered one of each pair of shorts, both are very comfy. Work out in one pair every time and the other is nice for relaxing. They did take a little while to ship but overall worth it and worth the deal

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Logan,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

California
1 review
0 helpful votes
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Not a fan of the scrubs
May 1, 2023

Ordered scrubs. They are very small so size up. I wear a medium usually. But, ordered an XL so I could wear other shirts and layer. I have a big chest, XL barely fit over my shoulders. The material is cheap. And too light. It gets cold in Dr offices and emergency centers. And they screwed up the embroidery. I donated all of the pairs I bought.

Date of experience: May 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Jessica,

Thank you for taking the time to leave a review about the products you received from us. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Washington
1 review
0 helpful votes
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Print is super unflattering
April 7, 2023

I ordered two leggings and two sports bras. The bras are both too big but I have not found a way to return or exchange them. The leggings fit perfect. The problem is the pair that has print on it is the brightest right at the front of the crotch. I understand things are mass produced but they look almost inappropriate. I can't wear them in public.

Date of experience: April 7, 2023
Lia B. Fabletics Rep
over a year old

Hello Debbie,

We are sorry to hear that the item that you got did not meet your expectations.We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia