Fabletics has a rating of 3.02 stars from 8,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, sports bra, and workout clothes. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
I have been wearing fabletics since 2017. They haven't let me down yet. Comfortable, Cute and diverse quality items. These clothes speak for themselves. I have a pair of maternity shorts and seamless pants that still are fabulous and three years old. Of course I restocked when the new color came out. You can dress fabletics up or down, from errands running to a girls day, or the gym, even just for lounge wear. I love the way the clothes hug your body and enhance the curves. This is your sign to fill that cart up. Highly recommend
First of all the mislead you with false advertising on the price. The.ca price is in USD though it never says that. Then When I went to return some products, it showed the package had arrived and they claimed it hadn't 2 months later still look for my refund. Dealing with their customer care team is almost laughable. They actually rude. But I feel for them to some degree considering they probably have to deal with upset customers none stop.
I can't believe there are such bad reviews.
I ordered from them 3 times already with 3 different emails so I can use the 2 for £24 offer.
All the leggings are AMAZING quality, lovely colours. The best leggings I ever own honestly.
I always cancelled the VIP membership via online chat after I received my orders and there were no issues.
Overall great experience, great quality of products.
I honestly recommend it based on my experience.
Tip for consumers:
Always read the small print. When the prices are very cheap it's probably because you're signing up for VIP membership which costs £49 per month. If you re not careful you will be charged monthly. You can skip the month or cancel the membership by phone or via online chat. Cheers
Products used:
Leggings and tops
Purchased the yoga style, high rise pants for my daughter and myself on a "special"...seriously do not want to take them off. They are comfortable. I do not feel packed into them. They do not ride down in the waist or ride up the legs. GREAT value for the $... I will definitely be purchasing more! I had also bought a cute zip up jacket. A little too lightweight for right now but can't wait to wear it in the spring.
Was disappointed to find that I was signed up for a subscription. Easy to cancel. But really disappointed when I find these charges on my CC account without my knowledge/agreement.
Hello Kay,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I have been wearing fabletics since 2017. They haven't let me down yet. Comfortable, Cute and diverse quality items. These clothes speak for themselves. I have a pair of maternity shorts and seamless pants that still are fabulous and three years old. Of course I restocked when the new color came out. You can dress fabletics up or down, from errands running to a girls day, or the gym, even just for lounge wear. I love the way the clothes hug your body and enhance the curves. This is your sign to fill that cart up. Highly recommend
Hello Audriana,
It is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Have a great day!
Best,
Mary
I enjoy the sets I get each month but shipping is annoying. I pay an extra $5 for shipping which isn't much but I NEVER get my stuff on time. It is almost always, without a doubt never actually "shipped" until the day it is supposed to be arriving to my house. Up until the day of it says the date and I go to check and it's bumped back another 2 business days. It only gets bumped back once if I'm lucky but 2 push backs isn't unheard of by any means. Just very frustrating.
Products used:
Leggings, sports bras, and tops
Hello Jordan,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle
I buy for my 16 year old granddaughter who is a dancer/dance teacher/on her way to being a professional. She wears dance attire 7 days a week! She loves the clothes and the idea of getting a new outfit every month for close to 2 years now! She looks professional and feels comfortable. Fabletics is a great company, always ships quickly, and if she doesn't like something for any reason, they make returns very easy.
Hello Carol,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
First of all the mislead you with false advertising on the price. The.ca price is in USD though it never says that. Then When I went to return some products, it showed the package had arrived and they claimed it hadn't 2 months later still look for my refund. Dealing with their customer care team is almost laughable. They actually rude. But I feel for them to some degree considering they probably have to deal with upset customers none stop.
Tip for consumers:
Don't buy from them they are awful
Products used:
shirt, pants, underwear
Hello Timothy,
Thank you for sharing your experience with the prices we offer and our Member Services Team. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
To be a member you just need to pay the monthly fee which, honestly I think is very reasonable considering what you can get per month for this membership. It's easy to place orders orders always come on time it doesn't take forever. The quality of the clothes is decent. The only objective I have is, there's really not much variety, and it tends to cater to a very specific body type.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Christina,
We appreciate the feedback you shared regarding the selections we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
All were very nice people and welcoming. When I needed their help finding a size, they got right to it. Also, they mentioned some amazing deals!
Hello Acita,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I wear a size 4-6 depending on fit, so ordered a medium due to my waist. (Injury) I can get these in but they're so restrictive I can't keep them in. Sent back fir a size large 2 weeks ago. Waiting.
I love the fabric. Best of all brands I've tried, now just need to get the fit right.
Hello Judy,
Thank you for sharing your experience with the size of the item you ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Honestly, LOVE fabletics clothing. Super comfortable and versatile. I just despise getting their emails claiming they care about unity and representation but i, as a conservative latina am NEVER represented and what i believe in and fight for would
NEVER get money donated to them. I feel like they are trying WAY too hard to
Fit into the social climate when all they really need to do is just sell their clothes.
Hello Caitlin,
We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.
Best,
Dean
I teach dance, which means I live active wear. Finding products that make me feel strong and beautiful that are also high quality with an extremely reasonable price range has been a dream since signing up for fabletics. I love that you can skip months, and I love how often new products are brought in. I never feel like I'm board with all of the choices they have available. 10/10 would recommend!
Hello Dana,
We are glad you are enjoying our products and the VIP membership! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I absolutely love Fabletics! I've tried other brands but keep coming back to Fabletics. My only ask is for more medium activity sports bras. And maybe some more workout tanks. But very satisfied with this brand :)
Hello Crista,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm a regular shopper with Fabletics And have always been super happy with every purchase ever made! The customer service team is fantastic as well couple of times when I've needed to exchange sizes or colors they have been super helpful and communicative. Overall price and value five stars!
Hello Akruti,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!
Best,
Lia
Please be aware.after my purchase of a pair of shorts they automatically signed me up for the $60 a month VIP membership.my card was charged without my authorization and once I spoke to customer service they agreed to cancel and reimburse my money…well all they did was cancel the transaction but will not refund the $60. So when u see the cancellation you'll confuse it with an actual refund. This happened on 4 separate occasions.
Hello Pierre,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our VIP program and Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I ordered two pair of leggings. And noticed it automatically signed me up for "VIP" which I didn't ask for. Then I did some digging realizing I would be charged 60$ every month for my ONE purchase. It also was a pain to figure out to cancel, Ofcourse you can't do it online like it states. I had to call customer support after saying I wanted to cancel 5 times, he continued to tell me i could keep my membership just by "skipping" a month three times. So now I cancelled my membership which cancelled my order. I have yet to receive a confirmation about either.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Bailey,
It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
Worst customer service I have ever dealt with. If you will be returning anything they will take a month to process it. Advisors will be turning you in circles asking random questions irrelevant questions. It's been nearly a month since I returned to legs and just had another useless conversation with an advisor who said they still have not received my parcel though Hermes has delivered it ages ago. If you have time to waste order from this company and enjoy the ride.
Also, leggings are see-through.
Tip for consumers:
Dont shop at this comany.
Products used:
I have return all and had spend hours trying to get a refund.
Hello Indre,
Thank you for sharing your return process experience with us. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I placed my order back on July 27,2023 and to date have never received it. The tracking number shows it shipped on August 1st. I called customer service several times and was lied to and mislead. Everytime it would be just enough time has not elapsed. Where is this order coming from, the moon? We are two weeks in and still no order and of course no real answers. No one ever offered to replace the order and expedite it to me. I will take my money elsewhere.
Hello Godwin,
Thanks for writing honest feedback with our Member Services Team and the order you made online. We value your opinion and see it as an opportunity to learn and improve.
Best,
Mary
While I love the quality of the leggings, there are a few other issues that knock the rating down a little. I have a larger chest (36DDD), but even the "high impact" bras just don't cut it. Most of the tops are very thin and thus see through which I don't like. Lastly, unless I'm shopping right at the first day of design releases, it seems like so much is just sold out and what's left to pick from doesn't excite me. For the amount charged, I want to love the item I'm buying.
Hello Kelly,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I found the membership structure confusing and opaque. Whenever I tried to get clarity from customer service regarding an issue I was having, I did not get resolution until contacting them 4 times on the same issue. I don't like that you cannot email or call them and are required to use the chat function for support. All in all, I was relieved when I cancelled my membership.
Hello Amy,
Thank you for leaving feedback on your experience with the VIP membership and the services we offer. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
Bought my first tablet a peice months ago and I am still obsessed. VIP program is super worth it too!
Hello Ana,
Thank you for sharing your shopping experience with us. We are delighted that you're satisfied with the services we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
Love these leggings! They hold you in and never move. Super stretchy - not to mention adorable!
I ordered An ex-small for the length and they are perfect
I'm 5'2" 145
The process to only skip the month during a 5 day window is a terrible experience to start. Then the fact that you have to wait in a queue for 30+ minutes to cancel with a person (despite many states having laws requiring any subscription created online to have an online cancellation) makes this tremendously worse. Lastly the website is so slow and clunky that purchasing is a pain. Overall I hated my time with fabletics and only kept it as long as I did because cancelling it was so difficult (which I know is why it's set up this way).
Hello Amanda,
Thank you for sharing your experience online and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Sports bra give just the right amount of support while being comfortable. Love the material, super soft. Washes well, true to size.
Hello Carrie,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Nelle
I train at the Olympic Facility in Colorado Springs for Figure skating. I train 5 to 6 hours per day. Sliding across the ice when I fall has tore up the leggings and outfits (Lulu Lemon) that I had in the past. Fabletics helps keep the sweat away from me, is very comfortable and durable for my serious training. I have not found anything that works better.
Hello Campbell,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
I personally do not think fabletics is worth all the hype. I spent almost $100 for one set and still got charged the full $49.95 membership on top of my purchase. If you are willing to pay that just to get a 20% discount be my guest, just count me out! I can find workout clothes at other stores with just as good quality for much less!
Tip for consumers:
How the membership worked.
Products used:
Workout pants, shirt and sports bra.
Hello Jaikisbell,
Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Malina,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle