Fabletics CA

I cancelled my membership over a year ago after complaining to the BBB Better Business Bureau that I was being charged monthly by Fabletics and had NON-STOP problems trying to use your special promotions.

BBB PROMISED ME IN WRITING that you would give me a 100% FULL REFUND for ALL previous monthly fees as ALL of my hours and hours spent trying to cancel my membership failed. I could NOT get ANYONE from Fabletics to respond to me.

Not only did I NOT get the REFUND but you kept CHARGING ME MONTHLY FEES for over 1 year.

Yes I finally got my credit card co to cancel the monthly fees from 2020 and 2021 which BBB said Fabletics had already done, LIARS.

WARNING consumers NEVER to buy your products.

Unless I get an immediate FULL REFUND of the PAST due as promised thru you via BBB as well as the last year's worth of charges plus a bonus $$$$ for my time, stress, and inability to use my own money which you have FALSELY/FRAUDULENTLY taken from me.

Consumers, DON'T GET RIPPED-OFF by FABLETICS the FRAUDSTERS. Emails of complaint to Fabletics will NEVER be answered. Fabletics tells you to contact them via social media. Good luck with that and getting a valid response to their FRAUDULENT CHARGES.

Ordered one item from Fabletics without knowledge of their £44 monthly membership. Noticed a year later that payments had been coming out of my account. Emails they send are automatically sent to junk mail allowing them to go unnoticed. "membership" credits are not fully explained on website, so the credits are useless.
Highly advise to stay away from Fabletics due to hidden monthly charge.
NOT WORTH THE MONEY.

My 17-year old daughter made the mistake of ordering an outfit + yoga mat. Did not realize it was in US funds. She also did not know she had involuntarily signed up for some VIP club that was debiting her Canadian bank account $50 USD each month. She called and at first they wouldn't cancel, but now says it is cancelled (but do I trust that?), they won't give her money back which is over $300 canadian, and she is in university. So many questions! Who do I complain to? How can a company do that to a minor who isn't even allowed to sign a personal cheque or have a credit card? She is on her way to the bank to put a stop payment to anything from Fabletics and learned a valuable lesson, but the money she saved this summer to support herself at school has gone to some US movie star? WTF? No item of clothing is worth that sales tactic. I don't care about the quality or fit, it isn't worth it. Ladies, expect more from your apparel companies and demand more business ethics!

I live in Canada, and i have ZERO long distance calling, I'm not able to contact their support ever! The "live chat" doesn't work, the Facebook messenger never answers and again i say, I CANT CALL. SO i have no way of knowing if i am going to be charged for a membership, and no way of knowing about my pants I ordered. If i could give zero stars I would because this is totally a scam and nobody should shop with Fabletics.

They took 2 payments of £44.00 out of my account and as I was not aware I had a billing agreement, they told me they could only refund me for 1 payment of £44.00.

Absolute joke of a service. They owed me £19 for a store credit but would only give me £8 refund.

The whole site is a joke, they scam customers and none of their advisors can speak English!

With SO much advertising I thought it must be so good. WRONG. They've quietly taken £44 out of my account each month and I was told on the phone that I could get a cash refund if I purchased the same amount that all these "credits" amounted to... WRONG AGAIN. I've just ordered the total and rung for a refund (as per website) and NO I can only get store credits as an exchange...

CRAFTY, NASTY CUSTOMER EXPERIENCE WILL NOT BE USING AGAIN.

Products are not the worst but for the price I expected a LOT more quality and it just isn't there.

DAYLIGHT ROBBERY

I previously had no problems with Fabletics. I am a VIP member. I know to skip a month if I don't want my credit card charged. The last 3 mos, my credit card has been charged even though I've skipped that month and I have to contact their team to be reimbursed. They always try to encourage me to use the credit that they took against my wishes in the first place which is irritating, but will eventually issue the refund. I have been told that I need to contact them to make sure that the skip went through because there is a glitch where it doesn't always work... it's been at least three months and your IT team still hasn't fixed the problem where you accidentally take people's money? Something seems a little fishy to me...

Be aware, you will be charged 49.95$/month on your credit card without permission. I will never buy on fabletics again.