• FabKids

FabKids

Overview

FabKids has a rating of 3.57 stars from 3,234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 7th among Subscription Shopping sites.

Proactively asks for customer feedback

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 59.9%
Positive
306
Neutral
18
Negative
187
88
See all photos

What reviewers want you to know

Positive highlights

  • My experience with Fab Kids has been 100% Fantastic!
  • Grandkids loved the clothes, and everything fit perfectly

Critical highlights

  • I emailed to ask for assistance and got no response, and tried customer service and never got a response either.
  • Was not given a credit in return and was charged 3 times for return shipping, was only given $12.15 store credit.
How would you rate FabKids?
Top Positive Review

“Another satisfying purchase”

Dolores C.
4/13/24

I love the uniqueness of Fab Kids clothing and shoes. Their boots (especially the tall ones) gives high end fashion but with an affordable price. I like the quality of the footwear that I have purchased for my child so far. I have been a V.I.P. Customer with Fab Kids for 4 years now and have had good customer service, quality clothing at affordable prices, fast shipping and easy returns or refunds. I recommend FabKids to everyone I know.

Top Critical Review

“Beware it is very hard to cancel.”

Janette W.
4/12/24

You have to phone multiple times to cancel while the person on the other end tells you that they will not refund money and if you don't shop right then you will no longer get the special pricing. The products are of terrible quality and they have limited quantities. All boys do not like dinosaur clothing and no child likes wearing shoes that fall apart after a couple of weeks of wear. Just don't shop here there are so many better options.

Reviews (3,234)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (238) fab kids (148) kids love (78) store credit (26) credit card (36) vip membership (40) bank account (24) quality shoes (20)
Thumbnail of user doloresc162
2 reviews
0 helpful votes
April 13th, 2024
Verified purchase

I love the uniqueness of Fab Kids clothing and shoes. Their boots (especially the tall ones) gives high end fashion but with an affordable price. I like the quality of the footwear that I have purchased for my child so far. I have been a V.I.P. Customer with Fab Kids for 4 years now and have had good customer service, quality clothing at affordable prices, fast shipping and easy returns or refunds. I recommend FabKids to everyone I know.

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Dolores,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user eboniw11
1 review
1 helpful vote
September 8th, 2021
Verified purchase

I love shopping on FabKids website. The prices was super awesome and affordable. I only paid $21 for 5 t-shirts, 5 jeans, shoes, and 1 denim jacket that is that value of $330. My 7 year old son look cool and hip when he goes to school. I am a happy mom. The packaging was perfect and organized. The clothes were folded and clean. The shoes were clean and brand new. Thank you FabKids.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Eboni,

Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!

Best,
Nelle

Thumbnail of user antoinetteh108
1 review
0 helpful votes
August 20th, 2023
Verified purchase

Love the convenience of online shopping.
Live hundreds of miles away from a mall, Walmart is where everyone shops, so I love getting my kids outfits & shoes no one else here has. Thank you

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Antoinette,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!

Best,
Mary

Thumbnail of user kaylaw640
1 review
0 helpful votes
February 1st, 2024
Verified purchase

They are perfect my daughter absolutely loves them. There also good in wet weather and snowy weather as well. I highly recommend.

Thumbnail of user allisonc419
Allison C. – FabKids Rep

Hello Kayla,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user daonab
1 review
0 helpful votes
August 31st, 2020
Verified purchase

I've enjoyed shopping with fab kids for clothing and more. My daughter is excited to she all the new items she gets. Such a great experience!

Thumbnail of user nellep
Nelle P. – FabKids Rep

Hello Da'Ona,

Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle

Thumbnail of user ynonam
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Ok selection. Good prices only when on sale or clearance.
Ordering went smoothly.
The prices seem to change while looking at the item.
Not sure why that would happen.

Thumbnail of user breab4
2 reviews
0 helpful votes
August 3rd, 2021
Verified purchase

I had so much credit built up my last order of 2 pairs of shoes, a dress, 3 tops, 2 bottoms…. I paid $8! What's not to love about that?

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Brea,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you! Thank you for showing us some love! Have a great day!

Best,
Nelle

Thumbnail of user estellam39
1 review
0 helpful votes
August 25th, 2023
Verified purchase

The items i purchased were of good quality and better that their price. Fast shipping. Overall good transaction.

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Estella,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user phyliciak4
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

Happy with my purchase and good quality. My daughter loved everything. Thanks fabkids for the free gift too!

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Phylicia,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user robinl419
1 review
0 helpful votes
February 11th, 2021
Verified purchase

I have had a wonderful experience shopping with fab kids. Sizes are true to size, quality is outstanding, shipping is right on cue and my grandkids love all the clothes and shoes they got for Christmas. I am very pleased with Fabkids and will continue to ordering from them.

Thumbnail of user colen13
Cole N. – FabKids Rep

Hello Robin,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user jilisag
1 review
0 helpful votes
January 10th, 2023
Verified purchase

What kid doesn't love opening a gift on Christmas morning and have it be clothes?! Well one of mine doesn't, the other is ok with it. After the initial moaning and groaning that we got them clothes, they loved the styles! They thought they were all fun designs. Thanks for having great styles on sale!

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Jilisa,

We're glad you enjoy our unique styles and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user crystalh353
1 review
0 helpful votes
January 5th, 2021
Verified purchase

My daughter loves the boots I got her. They fit true to size and are so soft. Perfect for the cooler weather.

Thumbnail of user colen13
Cole N. – FabKids Rep

Hello Crystal,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user jessicap2225
1 review
0 helpful votes
March 1st, 2024
Verified purchase

I've purchased a few times from this company for my granddaughter. She loves it all! Super cute selection of shoes and clothes for girls! And great prices!

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Jessica,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user samaraj4
1 review
0 helpful votes
April 6th, 2021
Verified purchase

Great experience as always. Cute girls clothes arrived on time and my daughter loved all items, her favorite item is a flower spring dress that she always wants to wear.

Thumbnail of user colen13
Cole N. – FabKids Rep

Hello Samara,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user chimerec
1 review
0 helpful votes
February 8th, 2021
Verified purchase

I love everything about this site I let my daughter pick what she wants price's are reasonably

Thumbnail of user colen13
Cole N. – FabKids Rep

Hello Chimere,

Thank you for such a wonderful review and loyalty! Expect to see more variety of styles on the website soon!

Best,
Nelle

Thumbnail of user tonih470
1 review
0 helpful votes
April 24th, 2023
Verified purchase

I'm surprised at how fast they came! And my grandson loves the lights! His other shoes have only 2 lights on each shoe and these are literally all the way around. I won't lose him on a dark night that's for sure lol the quality is fantastic as well.

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Toni,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user oliviae67
1 review
0 helpful votes
June 11th, 2021
Verified purchase

My daughter always feels so cute and stylish in her clothes, shoes and accessories! Having these things paired together and sold as outfits makes it super convenient and takes all the brainwork out of trying to match everything myself. None of her friends have the same stuff so she feels one of a kind :) The only downside is she is starting to out grow your stuff! Too bad there isn't a FabTeens line!

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Olivia,

Wow! Thank you for sharing your great feedback! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Nelle

Thumbnail of user inikig
1 review
0 helpful votes
November 23rd, 2022
Verified purchase

True to size, arrived just on time. Easy, reasonable and just plain out beautiful. My daughter loved them

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Iniki,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user rayev1
1 review
0 helpful votes
April 17th, 2024
Verified purchase

The size I ordered was too small. It was simple to find the return spot. No need for repackaging and as long as I had the original barcode on shoes, it was fast. The shipment of new pair took a few days longer than anticipated but when they arrived my child was excited to wear them! All worth it!

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Raye,

We desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user jeanp827
1 review
0 helpful votes
August 1st, 2023
Verified purchase

I spoil my grandkids by buying new clothes and shoes for them quite often through Fab Kids. My last purchase were sandals for them to wear "with style, in high fashion " to complete any outfit they may wear. They usually get second hand clothes from thrift shops due to income difficulties. Fab Kids pricing and quality and fit are the most perfect deal to spoil them all! It's not a hard decision to buy for all three of them as the bill is very reasonable! And, I always get fashion posed pictures of them when they arrive. The smiles are huge! Thank you Fab Kids!

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Jean,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user courtneyl114
2 reviews
0 helpful votes
November 23rd, 2022
Verified purchase

Great deals and great products! Took forever to get here but it was worth the wait!

Thanks Fabkids!

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Courtney,

We are glad you are enjoying our products and promos! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user jessicaf1624
1 review
0 helpful votes
September 1st, 2023
Verified purchase

Your shoes and clothing I purchased for my daughter (20 months) to wear to her first time of daycare are super cute but also affordable for a single mother. My daughter loves the shoes so much, she thinks she is special when she wears them. Thank you! Definitely going to be purchasing more from you in the future.

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Jessica,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user laurag1494
2 reviews
0 helpful votes
December 6th, 2021
Verified purchase

I've had all good experiences with fabkids great on sizes and the prices are great as well

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Laura,

We're so pleased to know that you're completely satisfied with shopping with us! We'd love to continue providing great service to our valued members like you.

Best,
Nelle

Thumbnail of user roj20
1 review
0 helpful votes
January 4th, 2023
Verified purchase

I had accumulated so many points and store credits that it was nice to receive so many items for my grandchildren. They all really loved clothes and shoes. Look forward to ordering again

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Ro,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user angelac541
1 review
1 helpful vote
May 1st, 2020
Verified purchase

We love shopping from Fabkids. The clothes are super cute and good quality! People ask us where we got her outfits!

Thumbnail of user colen13
Cole N. – FabKids Rep

Hello Chrissy,

Thank you for showing us some love! We are happy to hear that you admire our products! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically responds within 18 hours

How do I know I can trust these reviews about FabKids?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FabKids?