FabKids

One pair of the boots cracked and peeled within first few weeks & are worthless. Very disappointed. Didn't rate 1 star because other pair is mediocre.

I did not receive my reminder e-mail for the past 2 months, so I was charged accordingly since I did not skip. Both times I tried to reach out to Fab Kids concerning this via their on-line chat. I was able to talk to a "customer service" rep who would then forward my issue and I Would immediately be disconnected. This happened several times. I would like to cancel my membership, but it's definitely not convenient to do so. I work during the day and have poor cell service so I'm not able to call.

It is usually a very pleasant, easy experience but when I tried to log out with PayPal I had the hardest time. Started the process in the morning and it wasn't complete until 10 p.m. I wish everything in the ordering process was easy.

I have been a faithful customer of JustFab for several years and FabKids for at least 2. I have never not received an order. Nearly a month since placing my order, it is has not been received. The only update is from Dec 12. If someone can help with this, it would be appreciated. My daughter loves the clothes and shoes from FabKids and I hope to continue ordering here. Thank you!

For the first time ordering thru Fabkids, I had 3 items that didnt fit her as they should have

The VIP membership charges your account $40/month automatically.

The clothes/shoes/etc. Are cute but not great quality.

Overall, not worth the money.

Sent the wrong shirt. Too much hassle to send back

The shoes was not 5 dollars as advertised after still deciding to order i only received 2 pairs of shoes out of ordering 3 and they was in a bag not a box thrown in my yard no knock or letter to sign if I hadn't got home on time they would of been stolen I live in less just say the ghetto where ppl will steal your package I just know not to order again knowing I live in a crime raise spot of theft and I still are waiting on a pair the tan fox boots

You're asking for a review, it's been two week and my package has been sitting there "waiting carrier pickup" so not much to review other than scam?

Besides one of the shoes lights didn't work, they were not the right size. Plus I paid $54 And only got refunded only $34.

I am upset I didn't get a free magazine yet like it stated I would get a free magazine subscription. So upset.

My daughter's dress was missing a button hole (but still functional). I was told the only thing the could do for me is exchange it. It's a plaid flannel dress, and has a limited season, so I didn't want her to miss the season with exchanges. I would have been happy with a partial credit, but right now I'm just frustrated. I order clothes online to simplify, not complicate my life.

Both pairs of shoes we ordered ran small for size, and the height of shoe from sole to laces was too thin and squished my son's feet, so he couldn't wear them. Not good for kids with thick feet or higher arches.

My first experience with FabKids was ordering shoes and boots for my daughter. They were decent quality and durable. When shopping for another pair of shoes I decided to purchase one of the recommended outfits and the quality was underwhelming, especially for the price (even with 'VIP' markdown). The outfit came with clip- in hair extensions that arrived cracked and unusable. I attempted to chat with customer service but have not heard back. I would have sent the outfit back but my daughter liked the print. Disappointed in the quality of the clothes; would only buy shoes again.

The boots I just bought, that are only worn inside at my child's are already falling a part. With the prices your site charges its a reasonable expectation footwear lasts more than one month ya know? I enjoy the clothing and have no concerns there.

They sent me 2 of the same thing. Other than that I'm satisfied. I think you guys should send order forms explaining how to return. Sometimes we as parents don't have time to go to the internet.

My issue with Fabkids is the difficulty using my credits. I do not want to have to call in to use the money that has been charged to me monthly and is my money. I will be calling in to discontinue with Fabkids.

How can I rate an item I haven't received for a long time yet?
So disappointing. I contacted them but no response.

I ordered on 30 Nov 2020, my order shipped on 2 Dec and the last update was 11 Dec. I inquired about it last week (the last shipping update had my package at a facility 6.5 hours away). I was told if it didn't arrive by the 21st to get back with FABKIDS as it was still within the shipping window. I did and now they tell me they has 20 business days and to not expect if until after Christmas (no shipping update). I gave it 2 stats because customer service was polite and cancelled my membership immediately when I asked. However, I could not remove my credit card information and contact them again. Now they tell me they will call me back within 24 hours so I can have my credit card removed. I definitely will NOT be doing business with FABKIDS again. Oh, there customer support people are not within the US or Canada, but they did assure me the main headquarters are located in both the US and Canada.

I got a pair of the rainbow tie boots for my 5 year old, the rainbow print started flaking off the top of the boot after one wear. Now she will not wear them anymore. Disappointed.

The clothes are not as cheap as they say and the quality is so/so. I was a member for quite some time, and only because I kept forgetting to cancel each month so I would have to keep using my member credits. I had built up 7665 reward points over time. One day I talked with someone online to cancel. I was never told that all my points would be erased once I was no longer a VIP. Interesting that they don't credit you the $40 they charged you for the month but they will delete all the points you EARNED. I spoke with someone and explained and was told no way to get them back. I even asked if they could possibly give me a small courtesy credit for being a member for so long. NO. They will, though, offer you credit to stay on as a member, so they have the capability. Waste of money! You can get better clothes at Children's Place and way cheaper will free shipping all the time.

My daughter was super excited to get the light up shows. Hut now barley a week later after we r wearing them the first time only one shoe lights up and only on the inside- no longer do the main lights on the outside of either shoe work. They're barley broken in. And she's only wore them to achool scared to mess them up outside and they're still broken. Yeah of course they're still shoes that protect her feet and they have no ties which is awesome, but bumbed the lights are broken only at week 2 of wearing them.

Be aware that Fabkids is as subscription and will charge recurring payments unless you opt out.

I bought shoes for my nephews not knowing this and was charged $49.95 the next month for subscription fee

Fabkids did cancel and refund, but it was not clear at original checkout the service was a subscription.