EZContacts has a rating of 4.21 stars from 285,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention customer service, great price, and free shipping. EZContacts ranks 1st among Contact Lenses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I'm pretty happy with the service and prices. I don't have to go through hassles getting my prescription verified or anything like that. They verified it within a business day.The prices are reasonable and they ship your contacts free. Regardless if you only buy one box.
Sunglasses never delivered. Ring Doorbell always works and shows video of drivers dropping off packages nearly everyday. I immediately emailed customer support and communicated the same. They sent a reply asking me to ask my neighbors if they have my package. What a strange, unpractical response to my email. I don't have time to knock on 20 doors introducing myself and asking them if they have my package. They stated they would have to research this case before refunding my credit card and said it would take 2 weeks. Unacceptable. They can reverse the sale, then file a claim with their carrier. It's not my problem that your vendor can't figure out how to drop off a package to my front door. Like I said, Amazon does it nearly every, for years, and gets it right 99% of the time. I'll never buy from a small channel like EZContacts again. Lesson learned.
I'm pretty happy with the service and prices. I don't have to go through hassles getting my prescription verified or anything like that. They verified it within a business day.The prices are reasonable and they ship your contacts free. Regardless if you only buy one box.
Products used:
Biofinity extended wear contacts
I've ordered contracts using EZContacts several times. Each time, I spoke to a representative who was friendly and knowledgeable. The order process was easy and the requested contacts shipped quickly.
The packaging prevented damage and the contacts arrived on-time and without any damage.
I trust that using EZContacts will result in getting the right contacts at a great price without errors. What more can you ask for? This works for me every time.
Regards, John
There was a bit of a wait for the availability of the frame I chose. That was communicated immediately which I appreciated. Customer support was stellar! Once they began filling the prescription, the process moved quickly. Delivery was right on time as promised and they did a flawless job! I will be ordering sunglasses next. It's a great place to go for authentic designer frames without spending a mint. Love them!
Great price, fast deliver, highly recommended seller.
I have been using Oliver Peoples glasses for a while, and will never switch.
I always get compliments on how great they look.
Products used:
The Fairmont cocbola (gregory pecks)
My son is into name brand items so when I came across this site that offered coupons and discounts on Brands like Puma, I quickly ordered from their site. My son loves the variety of classes that they offer and every year his prescription has changed so I have ordered at least three times from this website. It is always efficient and within my budget. And the quality superb.
Great service; got my Prada eye glasses for a great price and they were exactly as expected. I already knew this frame looked good on me, so that made the process a bit easier. The blue blocking lens are nice; clean easily and fairly thin. Sent a cleaner spray with it too! Shipping takes about two weeks from your the day you place your order if you do the free shipping. Overall I'd recommend this buisness.
I've ordered from other online contact sites in the past, lured in by low prices and free shipping, only to find that when reordering that the prices have gone up and exorbitant handling charges added. I like the straight forward prices with no hidden fees. Will definitely be a returning customer.
Placing my order was quick and easy. Hoping receiving it is just as good! Thank you for free shipping with responsible prices!
I have ordered contacts for my daughter many times before. Always a good experience and the prices are great. I highly recommend
The frames came through. I was informed of a brief shipping delay. It was nice to hear from them during this brief delay. Next thing I know, they arrived in good shape. Thank you!
Awesome price; fast delivery! I was very pleased! Glasses came in a branded case and looked shiny and new!
The glasses were in perfect condition. I have ordered a couple glasses from here. They usually bring a case and a spray to clean the glasses but this time they didn't.That was unexpected and a bit disappointing because you look foward to that detailed surprise. The reason why I order with EZContacts. The glasses were still in perfect condition and look great. Shipping was a good time. (About 2 weeks).
EZContacts is the only place I go to order contact lenses now. Their prices are very competitive. Orders are processed quickly and shipping is fast. I also really appreciate that they are upfront with their pricing. So many other contact lens retailers online will lure you in with a low price and then add "processing" fees. EZContacts does not do that.
Products used:
Contact lenses
Questions regarding the order and shipping were answered very quickly via chat & email. The order arrived promptly - Ordered on a Thursday, received on the following Tuesday. I've no complaints and your prices are the best I found. The only issue I had, which was resolved, is that I didn't receive the initial confirmation email after the online purchase was completed. Thanks again.
I ordered my glasses on March 13th and received my product on April 1st. They came with two separate cloths and an awesome little screwdriver that can go on your keychain, which I find to be super nice because my old glasses constantly needed tightened and I didn't have a small enough screwdriver. The product fits and looks as it does online. I love my glasses.
Found this site while looking for cheaper options for my contacts and was fortunate to do it around the holiday season with deals. I got a great deal and am pleased with the quality. I'll be using this site from now on. Thanks!
Best pricing and fast delivery! Easy to navigate web page. Will be now ordering from you for future contact lenses. Thank you!
Shopping experience was great, so many to choose from but my husband assisted in helping me narrow it down. The only issue I had was when I called customer service. If I had to make a decision based on the customer service I received on 07/13/2020 from Stacey via our verbal conversation and by email I would have NEVER patronized this company. I also called on 07/14/2020 and spoke with Grace or Gracie and that was even worse. The worst thing you could do is tell a customer you will get back with them in 10 mins and not return the call.
I've always had a great experience with EzContacts. It really is super easy to click, pay, and receive contacts. Great prices and great shipping times, even during the pandemic. I've also had to contact customer services in the past about shipping and they were very helpful. I reorder every three months like clockwork! Thanks for being so great!
It was easy, I like that your saved prescription is automatically applied. Let's see if they come out okay.
I ordered these glasses years ago and they were stolen out of my car. Ordered them again and it took less than two weeks to get them! I even emailed the company for an update and they replied to me in less than a day and then shipped them the next. This is my favorite place to order glasses from!
5-STARS! Wonderful discount OFFERS! We are HAPPY items ship QUICK and the contacts work! Many Brands and CHOICES!
I ordered the frame with prescription lens and everything was perfect down to what I ordered for the glasses. I will be ordering more in the future.
Great price, great quality and my contacts arrived quickly. Really liked that I received an email suggesting that I order earlier rather than later so my order wouldn't be delayed due to the pandemic.
Fantastic experience. This company is on top of their business and customer experience. Not to mention they offer the best prices anywhere!