EZContacts

Ordered contacts 1/13, charged next day, scrip verified that day as well. My order has been "fully shipped" mode since last Monday. No tracking number, calls to business constantly tell me I am #56 or #52. I think they are just using order money as capital to buy in bulk.

Filed dispute with PayPal today.

Had to send back to correct prescription. Paid extra for three day turn around and, a week later, no one can tell me how much longer it will be. Chat is never available and sending email gets no response after several days. When I call, automated system lists me as number 25 in line. Ridiculous.

Beautiful designer frames for a fraction of the cost at retailers. Easily entered the prescription. Excellent communication regarding order and shipping. Delivery was quite rapid... definitely less than two weeks. Will absolutely use EZContacts again!

I have "contacted customer service" more than 5 times. Same story, ordered two weeks ago, said they'd be shipped to me by today- order is "pending" still and have already been charged on my card. I will strongly consider filing suit against EZContacts

EZContacts i ordered glasses 12 days ago. Currently resolving with them however marketing is inconsistent with my experience. Will update upon resolution. Essential industry, dont want to get sick using contacts. Paid to expedite. Long time to respond still not delivered.

I am so pleased with the quality of my new eye glasses. They did an amazing job I would highly recommend buying from them. Their prices are great and they made it very easy to buy prescription eyeglasses

Took forever to receive any response or updates on orders. Also still haven't received second pair of glasses I ordered over a month ago. Said they shipped two weeks ago but from tracking looks like mail carrier is still waiting for the package?

Ordered 8/28. Contacts never shipped until 9/5 (AFTER I sent an inquiry about the delay) and not being delivered until 9/11?! Valid prescription was already in their system. No reason for taking so long to get order. Will not use again.

Best prices but, they need to work on their customer service by updating customers where there order status is along the way like most merchants do... one of the most frustrating thing about ordering from Ezcontacts.

Found this website several years ago and have been ordering contacts for my husband ever since! Easy to use website. They save your orders so you can just go back in and click re-order and you're done! Fast shipping. Never had any issues.

Received great glasses for a good price. However, it took weeks to receive them. Much longer than my usual online service. I would use them again. Next time I will not wait until I'm headed out of town and need them quickly.

Quick, easy. And pleasant. Very respectful. And everything ways asked in order. Overall 100%... I hope to have more experience with this company. But the most of all the person that help was great. Thank you again...

Sometimes things go wrong, that is life...
But when my glasses were taking a little longer than expected i live chatted w clyde williams and he helped me out as best he could. Now, i will get my new sunglasses (rx) in time for hawaii... thank you

My coupon code didn't take online but via the live chat they fixed it easily & quickly. I've never had a problem with EZcontacts. I got my first pair of glasses through them a year ago and they're terrific.

If you need your contacts based on the time frame they state (5-7 days) then go elsewhere... 10 days later, no one can give me a shipping confirmation even though they say "We would like to inform you that your order is already in transit we're just only waiting for the tracking number. Once available will update you through this E-mail."

Same issue as everyone else. Fell for a good deal and heard nothing after order confirmation. Typically business bill when they ship; not these guys. Took my money and ran. No response from customer service. Opening PayPal dispute.

I clicked 5-7 day shipping but it took more than double that for my order to get here. I emailed them about that issue and no one ever responded even though i was "guaranteed a response in 24 hours or less"!?