Eyeglasses.com

I ordered glasses through the website last weekend. It said that it would be a max of four days for them to receive the frames and then ship out my glasses. Today is the sixth business day, and there has been no change to the status of my order. It just says "vender". I tried calling to cancel, but their phone was not answered. Ordering from them was a waste of time for me.

Easy directions cut & dry love the colors they fit nicely...only the price was a negative...but when you need glasses you go to the best store...because they'll do a great job
And they did do a nice job
I would order from this site again but I wouldn't get the expensive ones
I was actually looking at the sunglasses with a green frame
But I'll to save up money so eventually I'll be back

Found a specialized item I was looking for (cable eyeglass temples), but through a "backdoor" Google search rather than directly through the eyeglasses.com website (where I purchased the original frames and which frames are no longer offered in the color/finish I own).

The screws for the temple pieces were not screwed in completely, leaving the temple pieces somewhat loose. I had to finish screwing them in completely myself. This is a final inspection issue that should have been done prior to shipping my glasses.

Disappointed that myeyedr does not carry this frame anymore, extremely happy that I was able to find it here in just seconds.

Disappointed that after I paid extra for faster delivery, the order confirmation said it was sent using free package delivery

All worked fine but when I tried them on in person I did not like them so I sent them back. I probably won't do this again unless I know I want the frame in question as I don't want to pay shipping charges. There are other options where there is no cost at all.

So far so good, was able to use a $30 coupon. My glasses were delayed a few extra days, but overall seems like a great company. Customer service kept me up to date on progress. Thankful to have lenses that aren't all scratched up.

It was a great bit of news to know that my old frames could be used and I didn't need to buy the same frames again to get my prescription updated. Just had to send in my older frames while they took care of the rest. Now I don't have 3 identical frames. Just 2.

I had called and emailed to have the tinting removed from my order but after being on hold for 45 minutes the phone disconnected and then no one else would pick up and no one responded to my email so I have permanently tinted glasses that I thought were transition. I do like the frames

My overall experience was very good. The only thing I'd like to add, is that once my order started it would have been good to get a notice estimating the amount of time it would take. But in the end, the order was smooth and I'm pretty satisfied.

Thanks, Paul

So far so good, we'll see how soon they arrive and if there are any problems...

There were no problems, and they arrived faster than I expected. They were 'replacement frames' for my originals, they were 50% cheaper and came with a hard case which I don't believe the originals did.

So all is good, thank you very much.

I was able to explore many options before making a choice. However, when I received my sunglasses, I found they were not dark enough for me. When I ordered, I had to choose between 50% and 85% and went with 50%, but that was a mistake. I have sent them back with a request to darken the lenses further.

I was a little skeptical about buying glasses online but decided I would chance it. Not only are my glasses perfect but I saved almost $200 compared to what my Optometrist charged. Anyone on the fence about buying online go for it you'll be glad you did.

The only reason I did not rate 5 stars is that there is no indication of when the purchased product will be shipped. When paying for overnight delivery, the only notification I saw was that it only indicates how long shipment takes after order ships. But nothing about when the shipment leaves.

The lenses were correct per my prescription and the glasses did not need any adjustments. I also appreciate the help that I received from your employee while chatting on-line while in the process of ordering.

After an initial lack of communication where two of three eyeglasses arrived and I was waiting for the third pair, Eyeglasses.com has certainly redeemed themselves with constant communication and now deserves five of five stars.