About the Business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I appreciate that I can buy prescription glasses for <$50, and they're glasses that are stylish and functional and that I will want to wear. Ordering is easy, and for the price I'm paying, I'm totally fine waiting a couple weeks to get them in the mail. And the fit guarantee, while I've never needed to use it, is appreciated and eliminates the worry of "what if I don't like them?"
Chatline did not work for me. Filled out initial window 3 times and it simply disappeared. Could have been on my end.
I'm so happy to purchase stylish affordable glasses. I tell all of my friends about eyebuydirect. Because of your prices I'm able to buy glasses more often the meet my personal rx without breaking the bank!
The cost of the lenses were a surprise (30 us dollars). There are other companies that provide much cheaper lenses, but I'm hoping the quality of the glasses are better. When I get my new glasses I'll update.;-)
I loved the selection of styles and the prices are very competitive. The coupon savings are terrific! And the try-on feature was very helpful and worked well. However, the selection and buying/checkout experience seemed quite buggy - i. E. despite the workflow design being smooth, I still had to log in three separate times to complete an order for single pair. Plus my single order appeared as two pair in the shopping cart at checkout so I went back to delete the duplicate and when I returned to checkout I had to reenter my credit card information. Not a big deal, but irritating in today's on line commerce world where I am conditioned to Amazon's buying experience. This is my first effort buying glassed on-line and I'm hoping for success!
I've ordered from here twice and have been nothing less than satisfied. The shipping did take a little but I used my unidays coupon code, making the shipping free so I could not complain. I was also able to receive a 20% discount and free shipping each time I order which is amazing.
If they give me a discount, I will recommend them, if not, I will tell everyone to go somewhere where they can get a discount code to put in..
I love eyebuy direct I just wish the wait time for delivery wasnt so long. Its a great price for the product though.
Never new about this website until I got so frustrated with a competitors website that I used in the past. What an incredible find! Was able to easily navigate this website unlike the competitor's. I could buy 3 pairs on this site and get money back for the cost of one pair on the other site! I just hope that the quality of the glasses is up to par once I receive them. Will write another review once I receive the glasses.
The checking out process was pretty easy! This is my first time buying from the site and I could easily find what I wanted! This is may importanté to me so I appreciate that! I can't wait to get my glasses that will be the deal breaker!
Overall process is good, (haven't gotten the glasses yet so maybe it is a bit pre-mature) but the 'try on' process needs a bit of work. The picture and frames need to be scaled to be more realistic. The selection process needs a way to filter easier and better, available at anytime.
Lots of styles and great ways to filter and select frames. I loved the "try it on" and "compare" features. The only beef I had was that sometimes the website gets glitchy: after choosing "frames that fit my prescription" I went on to select lenses and was told that the frame I had chosen would not work with my prescription! What gives?
So I spent a little more time and got something great. I have used them several times before. Once when my frames broke, many months after purchase, I called for some customer satisfaction and learned that my style had been discontinued and could not be fixed. They gave me a whole new pair in a similar style!
As a family of 6 with 5 of us wearing glasses Eye Buy Direct is the most affordable way to keep our family stocked with glasses.
I am very pleased with the selection and quality of the glasses I have gotten from here. The shipping is quite fast and I have never run into any issues.
I've purchased three (3) pair of single vision eyeglasses from EyeBuyDirect now, and I love them! Huge selection of frames with drill-down menus and virtual try-on feature make buying eyeglasses online a cinch. Plus discount prices over retail eyewear boutiques mean you can own 2 or 3 pair plus sunglasses without busting your budget. I had to return one pair because they were too large, and the return/exchange process was smooth and stress-free. I shopped several online eyewear sites before narrowing my choice down to EyeBuyDirect and am very happy with my choice!
Great glasses for a fantastic price. I have two pairs that lasted 3 years. Time for a style update so Im getting a couple new ones with my new prescription. Im so glad they added the pupillary distance ruler because I guessed last time. Hoping for a perfect fit.
Gladly to know to have found this company. And saving a lot of money on prescription glasses.
Thanks you
Love it; so convenient. Should create an app and better rewards for long term customers. Love you guys!
I got my glasses for under 22$ after shipping and everything with it. Thank you for the good deal. I will be sure to come back again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members