About the Business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This is the place to order your glasses after you have done your cost comparison. You will find this to be "the place."
I have 4 glasses ordered e last year and they are ok. I just ordered #5 The lenses are great and I have ordered special for Computer use, Reading and multifocal.
This website is fantastic! I ordered my favorite glasses within 5 minutes. The prices are outstanding! I decided to add prescription sunglasses to my order because they were $19! Who could resist that?! They are white round frames with mirrored blue lenses. I cannot wait to get them. They'll be perfect to wear when it snows and look cool any time. Customer service is also fantastic! I will be using them again!
HAPPY WITH ALL 7 OF MY GLASSES
AFFORDABLE, LIKE CHANGING YOUR EARRINGS EVERY DAY
IF YOU HAVE TO WEAR GLASSES THEY SHOULD MATCH EVERYDAY
The check out process was messed up had to use PayPal to make it easier. The process was slow and had to redo several times.
I received my chosen glasses but did not like them. They gave me option of a replacement. I had limited choice for replacement. The glasses I received had loose uneven arms. Tried fixing them many times but they become loose again!
The site made the whole process of getting a new pair of glasses super quick and easy. No trouble finding a pair I liked or going through the payment process, I recommend this site to anyone looking for their next pair of glasses.
I've been buying my prescription glasses here for several years and have never been disappointed. They fit, look great and guess what, you ingrates in recent reviews: I had absolutely no trouble using the discount I was given! These glasses are already very inexpensive; you bad-mouth - even threaten - them, just because you couldn't figure out how to apply a simple discount code? Shame on you!
Great place for good quality, inexpensive glasses. I just ordered my second pair and i loved the first.
Well, I loved the fact that I did not have to go back digging in my dungeon to find the augmentation on both my eyes plus the PD of 69 ha... The computer remembered it. That made me extremely elated. That, plus a 25% code--what more can I ask? As long as I keep breaking my glasses, EyeBuyDirect will undoubtedly have my business.
I love the selection of frames, it was easy to find what suited me. It was hard to choose which ones i wanted!
The cost is absolutely fantastic. I have eye glass insurance and even that is not as cheap as just going through this website. And the variety of frames is unbelievable!
Great place for good quality, inexpensive glasses. They have discounts often and sales on some frames. I would mark it a 5 stars if I could still purchase the same frame I previously purchased, or something close to it.
I was supposed to get a 15% discount on my first order but THERE WAS NO PLACE TO PUT THE DISCOUNT CODE. So I never got the discount OR THE FREE SHIPPING I WAS SUPPOSED TO GET!
Hello Erin,
We apologize if you are unable to see the place where to enter the code. Since you already placed the order, we can apply the discount manually for you.
Please provide us the order number for us to apply the discount and request for the refund.
We will wait for your reply.
Thank you.
I cant wait to see my glasses! Putting my information in was easy and they were very cheap compared to my doctor
Everything is so cheap but yet of good quality and the website is easily navigated! I really enjoy the glasses here and the styles are trendy and there are so many to choose from. I get many compliments!
Love this site! Especially how I can virtually try glasses on. Discount code comes on a card after you place your initial order. Nice 25% off perk for your second order.
Every time I go to my eye doctor's, he never has large frames. I was ecstatic to find so many here! Thank you so much, I can't wait to see even more variety in the future.
Love this site and the eyeglasses and sunglasses I receive. I have not ever had a problem ordering, returning or the warranty on broken glasses. Thank you for offering affordable, great looking glasses. I tell everyone I see (pun intended) to order on here!
Kymm, a satisfied customer
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Irma,
We apologize if you are unhappy with the glasses you received and you have a limited choice for replacement. We can help you choosing a frame that fits you.
For us to pull up the order you are referring to, kindly provide us the order number, email address or phone number associated on the order.
We will wait for your reply.
Thank you and have a good day!