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Extra-partss has a rating of 1.6 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Extra-partss ranks 668th among Auto Accessories sites.
I ordered two remotes and blank keys for my 2005 Chevy Trailblazer. Remotes are identical to original and easy programming info included. This vehicle takes plain old non-"chipped" keys, so I paid a couple bucks to have them cut locally. BUT I also have a 2001 Mustang fixer-upper that has a "chipped" key. If you have only 1 key and want another "burned", you are going to have about a $75 additional cost to have it done. $#*! at your car company, not a supplier that is selling you remotes and keys for a fraction of the cost of what a dealer would charge.
This ebay seller is a fraud, don't buy from them. I bought a key fob from them. After it arrives I called a locksmith to have it programmed. The locksmith told me that the chip in the fob was already programmed to another car. He had to clone the chip and replace it which costed 20$ extra (more than the price of the fob). They basically sold me a used fob even though they advertised it as a new product. The locksmith finally programmed it but the open trunk button doesn't work. The casing is cheap and doesn't close fully either. I have asked them for a partial refund and they refused. They I should send back the fob for a full refund. I paid a 120$ for the key programmation so I am not sending it back. Don't ever buy from this ebay seller.
I ordered two remotes and blank keys for my 2005 Chevy Trailblazer. Remotes are identical to original and easy programming info included. This vehicle takes plain old non-"chipped" keys, so I paid a couple bucks to have them cut locally.
BUT I also have a 2001 Mustang fixer-upper that has a "chipped" key. If you have only 1 key and want another "burned", you are going to have about a $75 additional cost to have it done.
$#*! at your car company, not a supplier that is selling you remotes and keys for a fraction of the cost of what a dealer would charge.
I am not sure why so much negativity towards this seller. My experience could not have been better. I ordered 2 key fobs that came with blank keys to boot. The cost was inexpensive enough it was more like a gamble than a purchase. They literally could have showed up here and not worked and I would have blamed myself because they were so inexpensive. But low and behold when the items showed up, on time and well packaged, they looked great and functioned as they were supposed to. Granted they are not factory jobs and the buttons have a different feel, but if you want new from GM go ahead and pay their idiot prices. Don't hesitate, I am sure extra-partss will ensure your are satisfied.
I BOUGHT THIS FOB OFF EBAY FROM EXTRA-PARTSS. FOR MY SISTER'S CAR. SHE WAITED A LITTLE TO LONG (APPROXIMATELY 2 MONTHS, I THINK) TO GET IT PROGRAMED. SHE TOOK IT TO CHEVY DEALER AND IT WOULD NOT PROGRAM. SHE EVEN TOOK IT TO A LOCK SMITH AND AS SOON AS HE SAW THAT IT WAS MADE IN CHINA, WELL HE TRIED ANYWAY. YOU GUESSED IT. WOULD NOT PROGRAM. WHICH BRINGS ME TO THE POINT. I'VE ATTACHED CORRESPONDENCE BETWEEN EXTRA-PARTSS AND YOU JUDGE HOW I WAS TREATED.
Dear extra-partss,
HATE TO BOTHER YOU WITH THIS, BUT I BOUGHT THIS FOB FOR MY SISTER, WHO HAS JUST NOW GOTTEN AROUND TO GETTING IT PROGRAMMED. SHE TOOK IT TO COURTESY CHEVROLET HERE IN PHOENIX AND THEY TOLD HER IT WASN'T PROGRAMMABLE. WOULD LIKE TO EXCHANGE IT FOR ANOTHER. PLEASE ADVISE.
- j_rock4d
Dear j_rock4d,
I apologize but at this point in time you are no longer within your warranty and we will not be able to accept this item back for an exchange or refund. I am very sorry for any inconvenience.
-Amanda
Extra-Partss
Store Hours
Monday-Friday: 9:00pm - 5:00pm EST
Saturday-Sunday: Closed
Dear extra-partss,
REALLY. SO MUCH FOR CUSTOMER RELATIONS AND GOOD CUSTOMER SERVICE ABOVE AND BEYOND. THAT'S A SHAME. GOOD SERVICE IS JUST GOING BY THE WAY SIDE IN PLACE FOR THE ALMIGHTY DOLLAR. NEEDLESS TO SAY I WON'T BE USING OR RECOMMENDING YOUR SITE AGAIN.
- j_rock4d
Dear j_rock4d,
I apologize that we cannot further assist you this point in time. If you had contacted us prior to the end of the two month period we would have been able to better assist you. Have a nice day.
-Amanda
Extra-Partss
Store Hours
Monday-Friday: 9:00pm - 5:00pm EST
Saturday-Sunday: Closed
Dear extra-partss,
REALLY, AGAIN! HAD I KNOWN BACK WITHIN YOUR TIME FRAME IT DIDN'T WORK, DON'T YOU THINK I WOULD'VE SENT IT BACK...
YOU HAVE GOT TO BE A BLONDE! STUFF YOUR NICE DAY AND ENJOY SELLING ITEMS THAT DON'T WORK. I'LL CONTACT EBAY AND LET THEM KNOW HOW YOUR CUSTER SERVICE IS. SHAME ON ALL OF YOU.
- j_rock4d
Dear j_rock4d,
I'm sorry you feel that way
Extra-Partss
Store Hours
Monday-Friday: 9:00pm - 5:00pm EST
Saturday-Sunday: Closed
Dear extra-partss,
BUT NOT SORRY ENUFF TO MAKE IT RIGHT. IT WILL BE ON PRINCIBLE TO LET OTHER EBAYERS KNOW HOW YOU FEEL ABOUT TREATING CUSTOMERS. ALL I WANTED WAS TO EXCHANGE IT FOR ANOTHER. AGAIN, SHAME ON YOU AND I'M SORRY YOU FEEL THAT WAY!.
- j_rock4d
Dear j_rock4d,
Thank you and have a nice day
Extra-Partss
Store Hours
Monday-Friday: 9:00pm - 5:00pm EST
Saturday-Sunday: Closed
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