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ExpressFromUS has a rating of 3.25 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. ExpressFromUS ranks 34th among Mail Forwarding sites.
I shipped three packages in last two month via this company and everything is OK. They provides free photos of the incoming items. Free storing purchases up to 90 days. The warehouse is at Tax-Free state and it helps to save additional money. Every package is excellent packed. I will use this service again.
MF386804 The response to the client is very very slow The storage fee is very expensive They do not care about customer satisfaction They don't support PayPal The shipping cost they have is expensive My package cost me 50 dollars and weighs 5 pounds But the shipping price with the storage fee is $ 193.55 and will increase 5 $ every days Many months have passed and they have not solved my problem with one cheap package
MF*******
The response to the client is very very slow
The storage fee is very expensive
They do not care about customer satisfaction
They don't support PayPal
The shipping cost they have is expensive
My package cost me 50 dollars and weighs 5 pounds
But the shipping price with the storage fee is $ 193.55 and will increase 5 $ every days
Many months have passed and they have not solved my problem with one cheap package
This business represents incompetence of the highest order. It is made up of thieves who will steal your items and fabricate excuses like "stolen credit card" without any evidence to back up their claims. Stay far away.
They are unprofessional and unethical, my account has been suspended without confirmation. I'm already sent any information about my purchase to *******@expressfromus.com on April 02,2017 and today i don't get any reply.
I'm using stolen card or fraud activity?
Please check your mail and see my proof purchase from ebay.
My Suite Number #*******
Not Recommended!
Hello Arfa, we serve the interests of responsible buyers and sellers and do our best to discourage any suspicious activity.
Unfortunately, your purchase is made using stolen credit card. We have zero tolerance policy for fraudulent activity. This is why your account was suspended and your order will be returned to store.
Do not deal with this fraudulent business! They are a scam company who will close off your account for no reason and steal your items. I will be filing a legal complaint against them very shortly.
Hello Tomas, we serve the interests of responsible buyers and sellers and do our best to discourage any suspicious activity.
Unfortunately, your purchase is made using stolen credit card. And you have tried to pay for shipping using other person's PayPal account. We have zero tolerance policy for fraudulent activity. This is why your account was suspended and your order will be returned to store.
I asked their live chat a simple question, they cannot even answer me. "All operators are busy?" You've already joined the conversation, how "busy" or unavailable is that?
Please set your live chat to unavailable if you're busy.
I get the feeling they just don't wanna answer the question. Maybe they think I'm a spy sent from their rivals or something. This is so stupid because the DHL prices are way lower than other websites and I just wanna make sure if it's actually the one that will take 2-5 days. I am a legit shopper too.
Also, leaving the conversation like that, rude much? Wtf. If their service acts like this now, I cannot imagine how they would respond once they get their money and if something happens to the package. I was so close to ordering from them but bye.
Tip for consumers:
stay away.
This is regarding to my parcel PR*******, just in case they need to investigate. I gotten the parcel consolidation for 7 parcels, and they request that I sent document for verification. On the 25 Jan, I sent over my document. 1 Feb they responded, that I didn't attach my document. I resent the document on 1 Feb again. 7 Feb, I ask for update as there is no respond. 12 Feb, I sent an email over to ask for update, no response.
They are pretty bad and slow company that doesn't respond. I had sent the relevant document to them, and they refuse to reply and ship out my order.
I contacted their number listed on the website, no one pickup the phone. All I can say the service is pretty bad.
I would never use or recommend this firm. They are unprofessional and unethical, They told me my account was suspended after almost more than 1 month. Their live support doesnt do anything, infact they cant help you with any issue and just tell you to email their support. Even after they suspended my account, these thieves havent refunded my money on my account balance.
Stay away from these thieves!
Hi Zil,
Unfortunately, your purchases were made using stolen credit cards. And you know it.
We have zero tolerance policy for fraudulent activity. This is why your account was suspended.
All of your orders will be returned to stores and you will pay the shipping cost.
Gain trust and grow your business with customer reviews.
ExpressFromUS is a mail forwarding service. Get your free mailing address in US and get your parcels and packages forwarded
Hello Isabella, we serve the interests of responsible buyers and sellers and do our best to discourage any suspicious activity.
Unfortunately, your purchase is made using stolen credit card. The store who sold you this order has enough evidence to support this claim. If that was a legit order, you were be able to prove it. But you didn't. We have zero tolerance policy for fraudulent activity. This is why your account was suspended and your order will be returned to store.