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Expedia CA has a rating of 1.4 stars from 256 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Expedia CA most frequently mention customer service, credit card, and air canada problems. Expedia CA ranks 228th among Travel Search Engine sites.
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Went in with a friend we checked in at night And was greeted by a very nice lovely lady Indi she helped us a lot as we had some problems with our reservation she answered all our questions and gave detailed explanation and fixed everything for a night check in we were not accepting this nice and professional service way to go Raddison for having this great staff I would recommend my family and friends to stay here whenever they come to red deer
Rude, with no knowlege of thier position. If you need to cancel, they will demand $350.00. Absurd! I will make sure people think twice before booking a trip with these ignorant and uneducated people. I was put on hold 6 times, and each time he came back, a different story. This guy was so rude I wonder about Expedia.ca. I think charging me $350 to cancel is $#*!ed. I don't know how this guy even has a job. Total muss.
Our first time using this type service, we booked a hotel with the agent but were not told they would charge our credit card within 24 hrs. They did so I phoned back explaining we were not informed of this and would like to cancel and get a full refund only to be told there was a $20 administration fee. Weren't told about that either... sigh.
After several back and forth emails we ended up getting the full refund so all in all we were treated fairly. So Please be aware that you will be paying for their service within 24 hrs. We found this unacceptable simply because we seldom/never use our credit card to purchase, it serves to "hold" said service till we pay via cash, debit etc UPON arrival. Buyer beware right, my beef remains the fact this (and the NON refundable "administration" fee) was never divulged during the phone conversation and the fact that our stay was 10 or so days away. So they take your money today even though you might be months away from the actual stay/flight etc. Sorry Expedia this is not how I do business. We will not be using them again.
In Jan/2017I booked (a) Air Canada flight from Winnipeg to La Vegas and then (b) X hotel nights at the Stratosphere. The booking confirmation from the Stratosphere said I had window of x days in which to change/cancel the booking. When I tried to cancel the hotel through Expedia (couldn't be done on-line) my two separate bookings had morphed into a non-cancellable (without penalty, which equalled the hotel cost) "package holiday". I would have had to cancel both parts and then re-book, after paying the $200+ airline rebooking penalty.
I have used Expedia.ca many times for airfare, packages and hotels and car rentals, with our most recent trip 2 weeks ago. So far have never faced any difficulty with them. The whole thing went fine with our recent trip to Jamaica. Center of everything everybody was friendly. I would come back could be a bit cleaner though.
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