• eWebGuru

Overview

eWebGuru has a rating of 3.41 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eWebGuru most frequently mention support team. eWebGuru ranks 30th among Web Hosting sites.

  • Service
    9
  • Value
    10
  • Shipping
    7
  • Returns
    8
  • Quality
    9
18
See all photos

What reviewers want you to know

Positive highlights

  • The hosting plan service, the customer service, and the affordability of the service worth all the money I paid it.
  • I have had a Vps account with Ewebguru for the last 2 years.

Critical highlights

  • Worst possible service providers and customer support ever.
How would you rate eWebGuru?
Top Positive Review

“Very supportive”

Nick W.
9/19/22

Before reaching Ewebguru I have stuck very bad provider who didn't even respond to queries or issues. But since I am using ewebguru I get free from that hectic their support system is very active and I liked that thing very much. Simultaneously I buy web hosting from Domainracer also and I just stood silent they are offering extra features at a very reasonable price. I would say that both providers I am working with now are providing just outstanding features and always make one step ahead for their customers.

Top Critical Review

“Pathetic service and support. Migrated servers without notice. Often servers goes down. Lost Mails”

Satheesh A.
3/19/23

Do not fall for the ratings given by the paid bots. I recommend all to avoid ewebguru for peaceful living. Migrated all our hostings to different servers without notice. Servers were down for weeks. No action even after continuous followup. They seems to have just 3-4 staff and that too substandard; who don't understand customer requirement and support requests raised. Just raising ticket is waste... one has to followup but still, support will not resolve the issues. SSL is removed after migration for all hostings. Mail server is purged after migration causing total destruction on one of our businesses. CPANEL is replaced with DirectAdmin and its a bad tool. Total waste of money, time and effort. Look for other good service providers. Don't fall for these idiots.

Reviews (75)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) 2 years (6) tech support (4) support team (6) customer support (7)
Thumbnail of user suhela1
1 review
0 helpful votes
December 1st, 2022

I have been using Ewebguru for quite some time and have tried couple of other Cloud based Service Providers prior to using Ewebguru. The journey has been smooth with the tools available within the dashboard to get, set & go.

Also, their pricing is reasonable vis-a-vis other service providers and moreover Ewebguru keeps innovating and upgrading their services considering customer's needs.

The only suggestion or improvement is Customer Success team availability for quick chat will be highly needed & appreciated to resolve immediate issues.

Tip for consumers:
Chat before buying, you may get some good discount.

Products used:
Cloud server

Service
Value
Shipping
Returns
Thumbnail of user ravishk6
1 review
0 helpful votes
December 5th, 2022

I had been with another provider for several years and decided to switch to Ewebguru because their pricing did not add overages when my volume spiked and because I thought I might get better customer service. The customer service with Ewebguru is India-based and I never feel like I'm in 4th in line. Instead, I feel like I'm the only person they are working with and get their full attention. The dashboards are okay, better than some, and could be improved. However, overall, I'm elate. The switch was way easier than I imagined and the support team walked me through it over the phone.

Products used:
Dedicated server

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickw707
1 review
0 helpful votes
September 19th, 2022

Before reaching Ewebguru I have stuck very bad provider who didn't even respond to queries or issues. But since I am using ewebguru I get free from that hectic their support system is very active and I liked that thing very much. Simultaneously I buy web hosting from Domainracer also and I just stood silent they are offering extra features at a very reasonable price.
I would say that both providers I am working with now are providing just outstanding features and always make one step ahead for their customers.

Thumbnail of user kristyd20
1 review
0 helpful votes
February 9th, 2019

I have hosted my server last 2 years with Amazon, They deployed everything on one single server. Then I moved my server with EwebGuru after checking their customers feedback. Right now my servers are getting good response time, The magic here is EwebGuru deploy with 2 different servers one is for website and one more server for DB, which I didnt think about it and no one suggested me that before, Good prevention has taken care by these peoples. Thanks to EwebGuru!

Thumbnail of user patitp
1 review
0 helpful votes
September 16th, 2020

The company is very perfect and its service very fast. But nowadays in the changing era to 4G 5G very difficult for old persons. I have worked with ewebguru but now the c pannel is very much complicated editing and publishing both. Perhaps it is easy to the modern generation but we are old category, so it is very hard to realized by me. RV site builder was good.

Thumbnail of user satheesha3
2 reviews
0 helpful votes
March 19th, 2023

Do not fall for the ratings given by the paid bots. I recommend all to avoid ewebguru for peaceful living.
Migrated all our hostings to different servers without notice. Servers were down for weeks. No action even after continuous followup. They seems to have just 3-4 staff and that too substandard; who don't understand customer requirement and support requests raised. Just raising ticket is waste... one has to followup but still, support will not resolve the issues. SSL is removed after migration for all hostings. Mail server is purged after migration causing total destruction on one of our businesses. CPANEL is replaced with DirectAdmin and its a bad tool. Total waste of money, time and effort. Look for other good service providers. Don't fall for these idiots.

Tip for consumers:
Don't purchase domain & hosting at eWebGuru. For a peaceful living search for other good service providers.

Products used:
Website hostings

Service
Value
Returns
Quality
Thumbnail of user tarunn5
1 review
1 helpful vote
June 1st, 2020

They take premium amount but services are pathetic.
Website remains 80% down.
They will ask you to generate ticket every time their server crashes.
Support takes their own time. They will ask you irrelevant questions and will never solve you issue on chat.
Pathetic support.
They share other people data to your account sometime. So this could be happening to me also, dont know. Not secure.

Thumbnail of user aniln20
1 review
0 helpful votes
July 21st, 2022

Using since last five years without any major issue. Excellent quick support and solution every time.

Thumbnail of user biswajitd7
1 review
0 helpful votes
May 1st, 2020

All issues were resolved instantly. Ease of use. Without having knowledge of web page designing I was well guided and could run my website in a day itself.
Great work by Support Staff and Server Administrator
Biswajit Dutta

Thumbnail of user sunilk134
1 review
0 helpful votes
June 1st, 2021

Good support and immediate response on their part. Happy and discipline approach towards their customers.

Value
Quality
Thumbnail of user venkateshs5
1 review
0 helpful votes
April 19th, 2020

We are with them for more than 12 years. There is no issues at all, excellent service 24/7 online chat or voice. Best Company to deal with and reliable and fast.
Rgds, Venkatesh S, Nairobi, Kenya

Thumbnail of user ronnieb57
1 review
0 helpful votes
November 19th, 2018

The one thing above most that i like about the company is the team of folks there. They usually end us taking a lot of $#*! especially from people like me who dont know much about the way things work but want to have it done asap. They have been good and helpful and i wish them well always. Thanks Ishtiyaque & gang

Thumbnail of user gurmeets1
1 review
0 helpful votes
December 15th, 2015

I am attached to eWebguru.com since 2008 started with my domain agsaworld.com hosting. After getting very good results, I recommended to my friends and experienced for more than 7 websites. Technical support satisfaction level of eWebguru team is always found excellent at any time any where. They take pain to solve the problem of their customers with patience and respect. I am so happy and thanks to eWebguru, s family for their cooperation. Huuuurrrraaaaahaa... Keep it up and God bless you

Thumbnail of user dileepv2
1 review
0 helpful votes
November 2nd, 2020

I currently use ewebguru as my only web hosting provider. They are cheap, reliable, and their support team is great. I have had a few issues with my shared hosting before and the support team helped me fix them promptly. As far
As features, they have pretty much everything you could ask for in a web host.

Thumbnail of user ramb25
1 review
0 helpful votes
August 25th, 2020

I found issue in DNS record editing. 5 or 6 times I contacted but problem was not solved. I finally figured out what to do to edit and delete the DNS record and finally other executive is claiming it is already done. Please check the source IP and timing of change then you will realize who made changes.

Thumbnail of user anjus13
1 review
0 helpful votes
July 5th, 2019

I am using services of ewebguru from last 3 years. And there is no single complaint from their side. They helped me whenever required.

Recently I have shifted from shared hosting to VPS hosting. I was new to VPS but they helped me like a tutor step wise step. Further, when I insisted to do a particular job related to hosting from their end they simply said OK. And problem got solved.

Thanks to ewebguru for your services. Keep it up.

Thumbnail of user jubinc
1 review
0 helpful votes
June 2nd, 2019

I have been with eWebGuru for the past 4-5 years. I am quite pleased with the service, support, plans and the price. Back then I had a couple of shared hosting and now its a VPS.
Support tickets have always been proactively and swiftly resolved.
Therefore, I will definitely recommend eWebGuru.

EWebGuru: Keep up.
Thanks!

Thumbnail of user sachinb8
1 review
0 helpful votes
January 2nd, 2018

I have been using ewebguru since June 2011, and so far, I am satisfied with their services. There were times my WordPress blog site suffered technical issues, but the 24/7 technical support team was very prompt and helpful in resolving the problem both by phone and online. As a non-techie blogger, it is such a huge deal to talk to a well-versed support staff. I feel at ease.

Thumbnail of user lalrosiems
1 review
0 helpful votes
June 27th, 2020

I have been having issues with my websites since yesterday and my interaction with the tech department during last night and this morning has been smooth and pleasant. They are also very professionals in executing their jobs. Thank you so much, all my websites are now back online!

Thumbnail of user tr111
1 review
1 helpful vote
October 29th, 2019

Worst possible service providers and customer support ever. For queries raised, the kind of language used by their reps are like this "All things which you are telling us to do can be managed by panel which we have given. We are not here for spoon feeding. Modify whois information yourself or ask your friend to approve".

For a person who is not familiar with such things, this is the pathetic an horrible level of support and guidance I got. Wouldnt recommend to use this site for either purchasing a domain or hosting.

Thumbnail of user yogeshu
1 review
0 helpful votes
December 10th, 2019

Since seven years, Overall performance is excellent. Good service with lowest rate.
Everything is in place, Only your knowledge limit it.

Thumbnail of user vipulb4
1 review
1 helpful vote
August 18th, 2020

I took widows hosting starter plan from them today at 11.55 AM. And in just around 2 hours I came to know that they allowed only single DB of MS SQL, while others are providing the multiple MS SQL DB in same price range, so I requested them to refund my money after deduction on pro rata basis, but they clearly denined.

They are such a big liers. They didn't mentioned the same thiing in any of their plan information.

I am thinking now that someone robbed me, and I have no exxpectation of getting my refund.

Thumbnail of user anildd
1 review
0 helpful votes
May 31st, 2020

Amazing support, the ticket was resolved in like minutes, was looking for such support and quality service from an indian provider.

Thumbnail of user akshayt9
1 review
0 helpful votes
January 13th, 2019

Ewebguru is providing good assistance for purchasing anything on it, Not only this they also provide the best support too.

Thumbnail of user hareeshk
1 review
2 helpful votes
August 11th, 2020

I have bought a Linux VPS hosting pack on a surety that they will migrate a single website from existing cpanel account, hosted elsewhere. I gave them the credentials of the existing server and waited for 24 hours. As they didn't do anything till then, I changed the credentials of the existing server. Then they said they were doing the migration and I killed the migration process by changing the credentials. Again I gave the new credentials and waited for another 24 hours. Now, they are not responding to any of my messages, tickets or emails. Then I renewed the previous hosting plan with the existing provider. I lost the trust to host my business website with them.

They will be online in WhatsApp and email for the full time untill we purchase a package. After that, they will come online once in a while.

I will never suggest this company anymore. And I will surely stop my friends from buying from eWebGuru.

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Ewebguru is the best web hosting service provider company in India, Get 24/7 customer service and reliable, for more information call Now - 0120-4806750.

Company Representative

Thumbnail of user ashoka9
Ashok A.

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