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eVoice has a rating of 3.12 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eVoice most frequently mention customer service. eVoice ranks 5th among Call Forwarding sites.
I had been kept on hold for over an hour! When I called eReceptionist that day. However, after going through my PA John B. Called me back and was attentive to my queries, resolved the issues and patiently run a tester to make sure all the phone systems are working alright. Happy with the eventual outcome.
We just signed up yesterday and we're only able to use it for a couple of calls. They told me my account was suspended for fraud. I asked them to cancel my account and she said that she could not cancel it since it since it was suspended she would send me a number and I can call back and check. I'm calling my bank to make sure they don't run my credit card and I would not suggest these people at all we had nothing but trouble the first 24 hours and possible to get through to customer service and when I did she hung up on me as well so we will not be using the service
I had been kept on hold for over an hour! When I called eReceptionist that day.
However, after going through my PA John B. Called me back and was attentive to my queries, resolved the issues and patiently run a tester to make sure all the phone systems are working alright. Happy with the eventual outcome.
This is a great service. The calls are managed until a person accepts the call. We use the call forwarding feature. This ensures that calls get sent sequentially through a list of numbers, until someone answers. If nobody is available, the call gets diverted to their voicemail systems, which emails you the voice message. We highly recommend this service.
We have been using eVoice's services for over a decade in the US or UK, both eFax and E-Receptionist. Very reliable and affordable products. Never had any downtime. The billing section in the portal is very useful, as well as the admin settings. Thank you for your excellent services!
Tip for consumers:
It's easy to sign up, and easy to cancel. Customer Support is very helpful.
Products used:
eFax, E-Receptionist
My experience so far has been good. Lia on customer service helped me efficiently navigate the menus and provided expert help customising my setup.
Really helpfully and informative customer service, thank you! Everything explained clearly and quickly
Spoke with John today regarding setting up my voice massage. He was very helpful and informative plus he gave me a few examples and tested my number. Initially when I purchased my number I wasn't given as much information regarding my package so well done John... keep up the good work!
I've been an eReceptionist customer for a long time and they never disappoint. Reliable and excellent service every time. Never had any issues with the service. Very friendly and helpful customer care. Great experience.
Spoke with Paul D today, who was extremely helpful in assisting with my queries and solved them effectively and efficiently.
John B from customer service really went out of his way with his professional approach to my account.
He amended my package to suit my needs.
Will definitely recommend eReceptionist to every Business owner!
Very helpful assistant. I phoned to get issues with our account fixed and this was resolved promotiy
Very easy to get my own business phone number and not use my own personal cell number. What I would like even more is having text forwarding.
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