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eVoice has a rating of 3.12 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eVoice most frequently mention customer service. eVoice ranks 5th among Call Forwarding sites.
I had been kept on hold for over an hour! When I called eReceptionist that day. However, after going through my PA John B. Called me back and was attentive to my queries, resolved the issues and patiently run a tester to make sure all the phone systems are working alright. Happy with the eventual outcome.
We just signed up yesterday and we're only able to use it for a couple of calls. They told me my account was suspended for fraud. I asked them to cancel my account and she said that she could not cancel it since it since it was suspended she would send me a number and I can call back and check. I'm calling my bank to make sure they don't run my credit card and I would not suggest these people at all we had nothing but trouble the first 24 hours and possible to get through to customer service and when I did she hung up on me as well so we will not be using the service
We just signed up yesterday and we're only able to use it for a couple of calls. They told me my account was suspended for fraud. I asked them to cancel my account and she said that she could not cancel it since it since it was suspended she would send me a number and I can call back and check. I'm calling my bank to make sure they don't run my credit card and I would not suggest these people at all we had nothing but trouble the first 24 hours and possible to get through to customer service and when I did she hung up on me as well so we will not be using the service
Tip for consumers:
That their service sucks, they probably have their employees post great reviews because I did my due diligence and checked them out
Products used:
None
I signed up for a free trial because I wanted to see for myself what the experience would be like. I decided it wasn't worth my time, since Google Voice gives me what I need already. Thus, I decided to cancel. While going through with calling support and canceling, the customer support representative was clearly told to up-sell some discounts. The problem is that I'd already said 3 times that I wanted to cancel. I firmly said that I'd simply like to cancel, or else I'd become angry. I don't like being harsh, but it annoys me when I feel forced to accept something simply because it's discounted. Evoice, please make note of this. I know the CS reps are just doing their job, but you're making them out to be the bad guy. Shame on you. Allow your reps to accept a No. If we customers want to keep a service and we're happy, -- you'll know! I'm now never going to consider going back, because of what YOU, EVOICE, forces support to do. I'd never suggest this product to anyone. Talk about shady dealings.
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