Overview
Evisa Express has a rating of 4.4 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evisa Express most frequently mention and easy process. Evisa Express ranks 3rd among Immigration sites.
Easy and effective, streamlined process, quick and affordable
I'm very satisfied with the Evisa experience. Everything was clear and i received i quick response. Overall i'm very happy with the process.
The process for submitting the visas was easy, smooth and transparent. The information requested was easy to enter and upload. The visa was granted quickly without any delays.
I'm giving this "service" 2 stars only because they did continue a dialogue with me in a courteous manner from March of 2024 until December of 2024. I've now given up. This company may be (?) helpful to some people under some circumstances, such as those applying, perhaps, for multiple visas in different countries (?).
My experience was as an American citizen applying for a visa to Australia. This site came to me under false advertising (the fastest and cheapest way to get a visa to Australia.) The facts are I never got the visa nor a refund (of around $80 USD, I think it was) after more emails that I can count. The last round of communication was in which they repeatedly told me they had refunded the money to my bank. My bank had no record of this and Evisa refused to tell me when this refund was issued, how much, and on what date.?
Instead, I later got my visa through the Australian government (look for "au" at the end of the link) for less than $20 in less than 3 minutes.
I hope this review is helpful to anyone considering this company.
Was charged double the price for a visa to Vietnam.
Was tricked into thinking I was dealing with the Vietnamese government. They pay google to direct you to their website.
Wasn't until after I paid that I questioned how expensive the visa was. I tried to cancel because the money had not yet left my account but they refused. Polished based company ripping off unsuspecting travelers all over the world.
Hello, thank you for taking the time to share your opinion with us.
We would like to point out that our website states that "We are an independent agency. We are not affiliated with any branch of the Vietnamese government or with its website." This information is included in the top part of our website, right under "Apply for your Vietnam E-visa in 3 easy steps!" section.
Our agency is a legally registered company which acts as an intermediary between travellers and the Immigration Office of a given country, facilitating the evisa application and taking care of the whole process for the Applicant. The price we charge is different because it includes the service fee, the processing fee, and the transaction fee - it displayed during the submission process so the Applicant can decide if they accept it and wish to proceed further. Furthermore, before submitting the application, the Applicant is asked to accept the company's Terms of Service which also emphasizes the nature of our business.
As for the withdrawal of your application, kindly be informed that if an evisa request has already been forwarded the the Immigration Office, we are no longer able to cancel it and issue a refund (this is stated in our Terms of Service). We strive to process applications promptly upon submission as it is our goal to provide evisas for travellers as quickly as possible.
That's good but i live in sweden and it's not on the list and i'm not sure i have the right way to get my visa. And i ask when i'm going to get it it doesn't say how long it will take. And how to take it.
Best regards khadija
Yes. I have received my Vietnam eVISA. Thank you for your kind assistant…
Excellent, process was smooth and fast, everything went well
The service was on timely manner, yet, it would make one's anxiety at ease if the reference number is supplied immediately after submitting the application form.
Thank you for making this service available online, it saved me a lot of time.
The follow up via the website was really good.
Thanks
I found the form easy to complete and the prompts for uploading documents simple to follow. The visa was issued in a shorter time than was advised. Thank you
I make it very easy and they very responsive to their client,i received the answer in my email in 48 hours,no hassle.thank u very much.
Quick response after the visa submission. Everything was great.
I had applied and have not given them the required good resolution pictures that they required. They demonstrated that they would want to give you a quality issued visa without hassle when they submit to the government. The customer service followed up with it and gave me a good service to finish it off. I am happy with their follow ups.
This is a good website for applying for an evisa. Not too many pages to fill out as with other country applications! We had trouble downloading photos and passports, but got there in the end.
Easy to access and fill, the process is easy and smooth, great experience
Very reliable service! Thanks. It's been already the second time, and as usual no difficulties
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- Katowice, Poland
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sir,
Kindly note that we have contacted you back in March regarding your application, as we were missing the correct essential documents in order to proceed further, however we have not received a response from you until May, when you requested for the refund to be provided instead and for the application process to be stopped, thus no further steps regarding the application process were taken on our end. We have initiated the refund process immediately after your request, but it has been blocked by our bank, as you have disputed the transaction with your bank. As you have raised the dispute, contact your bank if you have still not received your money. Please note that we are no longer able to assist you regarding the payment, since you have made a chargeback request with your bank, as it was explained to you over the e-mail.