EvilControllers

I bought 4 controllers. 3 arrived fully functional, 1 did not. Broken right thumbs tick, emailed support, got a request to make video, I responded I will not and requested for instructions. I bought my 4th and last controller. I love the product but no longer care for a replacement. Just my 2 cents and farewell. Moving on to anything else with a return policy for people with no time to go to ship back. Hope you guys read and learn.

asked to make video. No capability, or rather no need. It is a transit problem. Recieved no further instruction. Note this was with my last purchase before this one. 3/4 controller.

Where to start... dont waste your money. After just 2 months of average use, the buttons started going to hell. My B button doesnt work at all, along with the A button. I can tell X and Y are soon to follow. The bumpers on the top get stuck, the controller DRAINS batteries like nothing ive ever encountered. The left analog stick (which i paid an extra $75 for) snapped off at the bottom and is now sharp and half of an analog stick. Again, this is average use over a short period of time. DO not waste your money. Excels in performance YES! The durability is absolutely unacceptable, however, given the price. STAY AWAY. (XBOX)

Slow shipping, Terrible customer service, almost took 2 months to get the controller, I have emails of the customer service guy telling me they shipped my controller when they clearly didn't, because weeks after I got other emails that my controller finally shipped and not to track it so often because of the slow shipping. They got 2 stars from me because everything worked as advertised on the controller.

Place an order had picked early delivery paid for it didn't receive it within like a month or so so I don't know why they have an option for early delivery if they're still going to give it to you on a regular schedule I had contacted him three times one time they said it was on its way and the other two times I didn't hear nothing back. At least they should refund my early delivery money but they didn't.

Love your controllers, shipping is terribly slow but it was made worse by the lack of communication from the company during the process. From time of order to delivery there was zero communication which caused stress in knowing if the order was even legitimate.

My son wanted to purchase this item from your website and I placed the order. For someone not familiar with these aspects, it was difficult to understand what and why things were being selected. Descriptions were limited. Also suggesting shipping insurance above and beyond the standard value of $100 makes a consumer concerned that the items will not be received correctly. The process leaves one very concerned that this controller will not arrive as ordered.

Was not told that they can't ship it anywhere except the billing address of the card holder. This should be a warning for any collage student since most still hold their old cards and are not in the same town.

When I ordered the controller was shipped rather quick, but then stayed at the customs office for three weeks. I did not receive any information until I contacted the shipping company and when I provided the necessary documents it still took some time until i received my order.

So basically I am satisfied with the controller but not at all with the shipping process/company

When I first bought control it was fast and smooth April 2019
Shipped my control for repair before thanksgiving. Told I was going to have it prior to Christmas and never received it. I understand it was holiday season but just wish they would have been honest about how long it may takes finally got it Jan 6

Received my controller after a month wait and was broken out of the box. Returned it and the replacement came in a small box with no case (as promised) no paperwork, stickers, etc. as well as the replacement had wrong thumb sticks and no red home button.

made an appointment for customer service call and they never even called.

Took a bit of time. Communication was slow. But the product has been fantastic.

The controller was and is amazing. But it took them a while to get me the controller.

No good no good no good no gooodd no goood no good no goood no good

Website was easy to navigate, with easy payment and shipping. Controller is made from solid material, comes with a instruction pamphlet, and works great with my BF games.

I spent $240 oN a new controller and the RB button came in broken.

I did not enjoy this experience at all. The order form was clunky and somewhat difficult to use, which may just be user error I will admit. But the fact that it let me "complete" my order w/o an email entered into the required field is a little more than annoying. That mistake led to almost a week of waiting for an order that was never going to be filled and I didn't even find out it wouldn't be filled until I messaged the support team a couple times. Then once I had the form filled out properly and made my order I never once received a confirmation email and had to email the support team several times to find out why my order was on hold. Eventually I was told there was no reason and that my order had been moved forward. From the time of order to delivery I didn't receive any email or status updates, save the one that asked for several times. Overall the order process was not great and now my controller will not stay connected via bluetooth to my PC. Honestly would not recommend this Evil to anyone I know at the moment.

The controller came exactly how I ordered it. Besides the fact that the controller doesn't charge, nor does it even turn in

I got nothing

In general the controller is very overpriced as soon as you start doing any upgrades.

When I originally got the controller the left bumper button was non functional out of the box. It took several emails to their customer service before they stopped trying to have me troubleshoot the controller by resetting it even though in very single email I told them the bumper wasn't working from the second I connected it to my PS. Unfortunately I basically had to threaten them with legal action before they granted me an RMA.

Yes, eventually it was fixed and returned but it was way too much hassle. I dropped almost $500 on that controller and not only did I expect it to work when I got it, I expected to have a lot less trouble getting it fixed.

Horrible. They kept trying to get me to troubleshoot the controller and clear programming even though the left bumper button never worked. As in the controller arrived with the button not working. I told them that in at least two emails and they didn't pay attention. It took a third email, very strongly worded and hinting at legal action before they grudgingly allowed me to do an RMA on it. I'd give their customer service zero stars if it was possible.

Left thumb stick drifts AGGRESSIVELY forwards at random times, very often. Started noticing very minor drifting in the left stick after maybe a month. Within another month it was randomly pushing my in-game character forwards, especially when trying to back up. Made both in-game and playstation menus unusable, as well as any game unplayable. I purchased this controller May 22nd, 2021, and received it May 28th, 2021. It is currently July 23rd, 2021, and this issue began at least 2 days ago.

I did not purchase the silver or gold warranty as my order was already over $200 after adding shift paddles and a charging cable. I was going to get the silver for the free shipping and drift coverage, however my location was not covered by the free shipping and I didn't want to pay close to $300 for a single controller I assumed I would get at least 1 year of use out of. That's on me.

Almost every single controller I have ever used for the PS4 has at some point developed a drifting issue. However, this controller developed that issue much faster, and much worse than the others I have dealt with. I would definitely not buy another Evil product, nor recommend these products to anyone.

If it's not the master mod purchased and u get just a specific mod it literally won't do what the instructions say after it has been turned off or out of use for a few times

Not bad, could have been a bit quicker, for people who just wanted a standard looking controller, verses all the add on bits. Plus when showing videos on the site of how mods work, make sure there are no other hacks being used, the quick scope video showed it literally locking on to the enemy, when using same mod in MW3, all it does is hold your breathe, basically, its a rip off, would have been better off using someone on Ebay

Wasn't very impressed, didn't get any extra foam paddles didn't get a case and the paddle was just okay

Mods have major glitches that need worked out.if u have certain mods activated in battlefield games u can't operate a vehicles. Quick scope doesn't work correctly with anything I've tried yet. Also I have to go online to view instructions for my controller which is just stupid. Really how much money would u lose to print a simple paper with more detailed instructions.