Disastrous logistics issue. It took them about 10 days to actually *ship* my order, and the shipment, supposedly to arrive on December 1, was further delayed by 3 days. Order placed well before Thanksgiving, and I guess I'm lucky enough to receive it before Christmas. When the parcel finally arrived, the content is missing one rod.
I chose my items and tried to check out and your site did not allow me to pay using my credit card. No idea why.
I bought the Float -a-round because it was highly suggested by one of your staff in customer service. I paid extra for special delivery so I could receive it in time for my vacation. I tried it and my husband tried it while on vacation. We both hated it! We were totally immersed in the water, and it was very uncomfortable! I would like a full refund,
The child's director chair seat cover is too short and the back cover is too long.
Furthermore, the holes for attaching the seat cover are different on both sides and had to be remade by me.
Did not receive an email for the $5 savings code yet the email address was entered correctly and the email was not in spam folder or any inbox folder. Spent several minutes trying to complete this order.
I ordered a canopy chair that stated it also came As a backpack along with a statement saying so .i received just a canopy chair and when u called they said that is all we had.i paid extra for it and saw the same thing at bj's fir almost half the money I paid for
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