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  • Everbuying.net

Everbuying.net

Overview

Everbuying.net has a rating of 3.07 stars from 1,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Everbuying.net most frequently mention good quality, free shipping, and low prices. Everbuying.net ranks 110th among Wholesale Electronics sites.

  • Service
    389
  • Value
    372
  • Shipping
    380
  • Returns
    277
  • Quality
    356

Proactively asks for customer feedback

133
See all photos

What reviewers want you to know

Positive highlights

  • Customer support, as I was smothering them with questions "when will they arrive", was fast and very useful.
  • Good price, good service, nice website, quality products - HIGHLY RECOMMENDED!

Critical highlights

  • And according to Customer Service, it was my fault that the products got lost.
  • Order number: EE1402032106367188, have yet to receive package and still says processing, very poor customer service.
How would you rate Everbuying.net?
Top Positive Review

“Got a cool new phone from them”

Cappy P.
9/10/17

The guys at work were keep telling me to change my ancient phone. Eventually i caved and i started browsing the net for a site where i could buy a phone at a reasonable price. Eventually i stumbled across Everbuying, they offered free shipping and the prices were pretty low also. Ordered a Cubot X15 from them that was on promotion and they sent it the next day. Arrived in just 4 days and works great, been using it ever since and no issues were encountered. Thank you guys for the phone, love you.

Top Critical Review

“Incompetent Thieves.”

Warren E.
3/19/18

These people are total thieves. I ordered a remote controlled racing car in January 2018, and was recently advised that it had been rejected in Brazil because of incomplete documentation. The item was returned to China. Upon demanding a full refund, minus postage, they offered me only a fraction of the price I paid. That is theft. I have had an open ticket with them for weeks and they still obfuscate the issue. I warn everybody to stay away from them. They will rip you off!

Reviews (1,846)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (238) order number (79) post office (26) cell phone (48) customer support (34) quality products (23) delivery time (24) order status (17) shopping experience (22)
Thumbnail of user alexisa14
1 review
0 helpful votes
October 7th, 2014

I think the first week of october is a big holiday in china so if your order is not shipped/email not answered this is why. You gotta be patient when buying from china-they move slow compared to us hyper westerners! I have made over 200 orders with them (drop ship) and the only problem has been these week long holidays they have very often over there where everything gets backed up like crazy!

Tip for consumers:
slow but sure- they will always deliver your item or refund you!

Service
Value
Shipping
Quality
Thumbnail of user jamiep65
1 review
0 helpful votes
June 18th, 2017
Verified purchase

Had a little trouble with shipping but got my products and am happy with them. I was given options for shipping but after I picked the option, I got an email a few days later saying that shipping is not available for the product.

Thumbnail of user mirekw
1 review
0 helpful votes
April 17th, 2015

This website is a very nice place to buy some excelent quality watches in a nice price. I recommended this shop. Mirek Wasil

Tip for consumers:
Do this.

Service
Value
Shipping
Returns
Quality
Thumbnail of user unaio
1 review
0 helpful votes
August 1st, 2016

Hello,

I purchased 2 units of Xiaomi Redmi 3 Pro cell phone on July 18th. You have already charged in my bank account the cost of both of them and I have just received one today. I have to know if the other one has been shipped out or what has happened with it.

Could you please tell me as soon as posible what is the current situation of my order and send me the missed cell phone?

*everbuying finally solved the problem and I received the second cellphone, although i received it a month late. They also gave me 20usd in my paypal account in compensation.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Unai,
Thank you for informing us about the issue.
The delivery time will depend on the shipping method you choose as well as the current stock status.
Please see more details on the order processing part of site: http://www.everbuying.net/m-article-id-85.html
Regarding the issue, we will contact you immediately.
Please check your account and contact us back.
Best regards,
Everbuying Customer Service

Thumbnail of user andrejn3
1 review
1 helpful vote
June 3rd, 2015

Shipping takes a bit longer but everything comes to my post. It was packaged good and undamaged so i was satisfied.

Thumbnail of user paulr80
1 review
0 helpful votes
February 15th, 2014

I placed an order on 25 Jan '14, the site shows it was shipped out but no sign of it and the tracking no doesn't work... where is it?
Order #EE**************

I hope to turn this into a positive review for the company by receiving my tablet sooner than later

Edit - received an answer same day with confirmation of product transit, thanks Maple for a v quick reply and am happy to endorse them. Cheers

Thumbnail of user daniellec62
1 review
0 helpful votes
April 29th, 2016
Verified purchase

Website is easy to search for and prices are competitive. Love the free shipping and my items arrive on time or sometimes before the average estimated delivery time.

Thumbnail of user mareks6
1 review
2 helpful votes
April 19th, 2016

I have ordered a cellphone. Everbuying promissed to send some accessory as a bonus for free but they never did so. They have sent me just the cellphone.

Their support team answered to me that they were going to send the accessory to me as soon as possible. After one month I asked them again. They told me that this item has been removed from my order and it could not be sent to me.

After this experience I decided to post this review here in Sitejabber. Then Everbuying offered refund to me and sent appologies.

Thank you for shopping, I will shop here again.

Service
Value
Shipping
Quality
Thumbnail of user uedak
1 review
0 helpful votes
May 19th, 2015

I Order 2 goods.
I live in Japan, so I ordered DHL shipment.
Another 1 is Free Shipping.
I just catch Luggage(DHL), but free shipping goods is still Processing...
Unfortunately.

Service
Value
Shipping
Quality
Thumbnail of user alejandrov9
1 review
0 helpful votes
July 22nd, 2016

I have ordered a phone from this website with the Expedited Shipping option. It has arrived 3 weeks later but they refunded me the money I paid for the Expedited Shipping. So I am happy. Thanks

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Alejandro,
Thank you for your kind message and support.
We will do our best to improve our service.
If you have any other inquiry, please contact us on support center any time.
Thank you for your cooperation.
Best regard,
Everbuying.net

Thumbnail of user ottom15
1 review
1 helpful vote
January 16th, 2016

You have to wait a while... And when meanwhile your parcels get stolen iT takes much longer...
But I brought the extra Insurance and received all I ordered after a longtime.
But I received them, and even the stolen items (after a long wait)

Thumbnail of user nastyak2
1 review
4 helpful votes
February 1st, 2016

Good site, a wide range of products, not very fast delivery. I wish them further development

Thumbnail of user jessicae11
1 review
1 helpful vote
October 6th, 2014

On Sept 17,2014 I ordered some phones on everbuying
And I was a bit scared that it was taking longer than I
Expected it was stuck in Singapore with out any reason
They will not answer the ticket request by email, but I called
Them and they were super helpful and they stayed true to there
Word of sorting it out.

USA

I ordered before and they were always on time but things
Happen that maybe out of there control. Anyways I received them
Sept 6 2014.

Tip for consumers:
Cut them some slack it is coming from Asia folks
Website disclaimer says at your own risk.

Thumbnail of user kazeems
1 review
0 helpful votes
May 17th, 2015

I just decided I need to write this for those in doubt.
I have been buying from everbuying.net (formerly everbuying.com) since 2012 and ever since I they have been honest in all deals with quality products at cheapest possible prices. I buy both in small quantities and large quantities and all are treated same with no bias. Their customer service agents are so nice, honest and on time (in addressing issues).
I can recommend everbuying.net for anyone in need of quality product at very cheap prices.

Thumbnail of user georgez7
1 review
0 helpful votes
April 13th, 2015

Very helpful product finder. Easy to use. Lots of great offers. Really great Support Center!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sjaakn
1 review
0 helpful votes
April 13th, 2015

Juts received my latetest purchase for a watch (I have been ordering several watches and a phone from everbuying). All orders were received in 2 to 3 weeks in The Netherlands in good codition. Where itmes ordered were out of stock, refund was arangend. Website is good organised. I use more the app of everbuying. Recommened...
Enjoy your shopping... as i have been doing... for the last half year Sjaakn.

Tip for consumers:
good service from this sellers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user neone
1 review
2 helpful votes
March 30th, 2016

Ok so I got my product and I am really happy with the fast shipment. I admit I was worried about it as I read so many negative reviews, but I have to say the product is brilliant (ulefone power and ulefone watch) and they both came in under 2 weeks. The only reason why I took 1 star off is customer service as live chat is hardly on. I never chatted to anyone as it was always closed and yes... I did take the time difference into account. And another reason is that on my first ever order I got 100 points so went to use them against the phone... but the price went up. So I took the 100 points off and now its on the system as me using it! But to be honest they are just as good as banggood and better in many ways as shipping is faster and they take a pic of the item before they post it. This was my first order and despite the shock of all the horror stories I heard I would have to say in my experience I had a pleasant time with them, the order was shipped well within 24 hours. Only other problem is the tracking is so slow to update. I had my items for 2 days now and its still saying its in Belgium waiting to be shipped to England lol But this is down to the shipping company and not everbuying. Keep up the good work everbuying

Thumbnail of user patenaudet
2 reviews
0 helpful votes
September 3rd, 2014

Everbuying.com is an amazing site! Firstly, you get great quality good for a FRACTION on the cost from buying retail. The good come in retail packages and come straight to your house for FREE. How can somebody complain about that? So the shipping time is longer, but that is the... tradeoff, and to me. It is 100% worth it. I will continue to shop there and refer my friends. Anyone who complains... just is crazy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gusanosog
1 review
0 helpful votes
May 16th, 2017
Verified purchase

Hace años que realizo compras de todo tipo de artículos (tanto tecnología como productos de bazar) y no he tenido ningún problema con Everbuying, siempre me han solucionado los problemas surgidos y no he tenido mayor inconveniente.

Thumbnail of user arthurm65
1 review
1 helpful vote
August 3rd, 2016

Update:
Giving these guys another chance. They actually did ship out my order quite promptly and tracking was indeed provided. However, where they messed up was providing a link for tracking that does not work on Chrome. I was unaware of that initially so it was very frustrating when customer service was being unhelpful by replying with stock answers telling me to wait another 5-10 business days for tracking info to update when in fact it'd already work on another browser, e.g. MS Edge/Explorer. Told them that I'd cancel my order thru credit card company then I started getting useful responses from them and finally got the issue straighten out. They brought this bad review upon themselves so really need to get that link/browser problem sorted to avoid unhappy customers. Shipping from China to Cali was about 10 business days so not too bad. Willing to buy again.

Original review: 1-star
15 business days already since my order was supposedly shipped out but still no updated tracking information whatsoever. Contacted them and was basically told to wait and wait some more. Looks like I'll have to call credit card company to cancel order in a couple of days. Really too bad... saw the bad reviews but gave it a try anyway... now I know.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear ARTHUR,
We're sorry that you haven't received the order so far.
The delivery information of your order will be sent to your email at the time your order’s shipped out.
You can track the order on the delivery site in that email.
You can refer to more shipping details on site: http://www.everbuying.net/m-article-id-87.html
For more details, we have sent you an email, please check it.
Everbuying Customer Service

Thumbnail of user grahamw15
1 review
0 helpful votes
July 21st, 2015

Ordered a phone on July 1st and it arrived with me in the UK only a few days later. Have ordered several other items (phones, tech etc) from here too with no problems. Customer services are helpful and reply pretty quickly.

Thumbnail of user lingy1
1 review
2 helpful votes
February 18th, 2016

I bought a Xiaomi WiFi IP camera from this company recently for $30. I could not pair the camera to my iPhone. After a research on Xiaomi's website, I found this camera is a Chinese version which can only be used within China. No company is authorized to sell this camera outside of China. The new firmware from Xiaomi disabled this version of cameras in other countries.
I contacted EverBuying. After providing all the details and pictures, they KINDLY provided following solutions:
1. I can mail it back to China within their 30 day warranty period or they can send me another one (the same version), I just need pay for the shipping fee $22.81.
2. A partial refund $5.94, as a credit for my FUTURE ORDERS from EverBuying.
I threw the camera away. Up to today, EverBuying is still selling this camera.

Update:
After I posted this review, I got a reply from EverBuying within one day. They offered me a full refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andyf22
1 review
0 helpful votes
May 15th, 2015

I bought a Nano Drone and it arrived perfectly safe even though I chose the cheapest shipment option. I was surprised to know that it ships from China and I could get it with no issues in not a very long time.

I'm quite satisfied and will probably buy again in the future.

Thumbnail of user martinh64
1 review
2 helpful votes
August 24th, 2015

This is a Chinese wholesaler - if you order from here, you do it for two reasons: Either you want something you don't get outside mainland China. Or you want to save money. EverBuying does both in a very decent manner. But it does NOT deliver fast, and the communication with Customer Support can be funny at times. They do answer, though, and they do get the job done. So I don't really get some of the negative comments here. You don't buy branded stuff in an expensive High Street store of your home country. You buy from a special service far, far away from home. The only reason I don't give five stars is because the information on the website is sometimes misleading - delivery times are almost always wrong.

Service
Value
Shipping
Thumbnail of user henrykp
2 reviews
0 helpful votes
December 19th, 2016
Verified purchase

Everbuying is a good overseas supplier of nice gadgets. You get stuff that is overpriced localy for the fair value. It takes a while for the goods to be delivered, but if you plan for Christmas before then its ok. A bit of lag (from time zone difference) when contacting customer support, but they get the issue solved and thats important.

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From the business

Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...

Company Representative

Thumbnail of user nicoleh12
Mira L.

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