• EventTicketsCenter

EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.38 stars from 12,090 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process, and service fee. EventTicketsCenter ranks 3rd among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.2%
Positive
6,636
Neutral
747
Negative
404
58
See all photos

What reviewers want you to know

Positive highlights

  • I would recommend using this platform again to order tickets.
  • Good experience, fast and easy ticket purchase with desired seats

Critical highlights

  • Terrible high service fee Terrible high service fee Terrible high service fee
  • Their customer service person hung up on me when I tried to dispute a pending charge from them!
How would you rate EventTicketsCenter?
Top Positive Review

“Fees a bit excess”

Kimberly H.
2/29/24

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Top Critical Review

“Very disappointed!”

Terry R.
1/22/24

I had purchased tickets to an event that was held this last week. With the bad weather that came in and shut down half the state, closed roads all over. I could not drive out of town let alone to this event. I contacted them and nothing they could do about this because I didn't spend the extra for insurance. Very disappointing.

Reviews (12,090)

Rating

Timeframe

Other

Reviews that mention popular keywords

order tickets (230) service fee (336) ticket purchase (325) seating chart (80) event tickets (209) customer service (91) delivery fee (63) box office (26)
Thumbnail of user karenb5112
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Easy to navigate, quick check out. Not sure why the rate your experience is longer that the transaction and requesting 50 words or more. This is a pain.

Thumbnail of user garyv454
1 review
0 helpful votes
August 20th, 2023
Verified purchase

Is everyone as tired as I am seeing the price of something and then when you go to purchase them they tack on ridiculously high fees that puts it no where near what the advertised price is. Quite a scam!

Thumbnail of user tonye432
1 review
2 helpful votes
June 7th, 2022
Verified purchase

Just bought tickets to a show at Mountain Winery, They display the Section and Row but not the actual seat numbers.

Thumbnail of user robg740
1 review
0 helpful votes
March 19th, 2024
Verified purchase

Yet another survey happening in midst of (yet to be completed, haven't attended event yet) user experience. Got it. How do I respond, it's going great? I bought the tickets, I guess? There was a high amount pressure to do so because they were selling out quickly?

Purchase seemed to work at time of purchase. Yes? Why is it asking me for proof of purchase?

Thumbnail of user alyssao58
1 review
1 helpful vote
August 18th, 2022
Verified purchase

I bought one ticket on Sunday Section: Mezzanine 1st • Row: 10 • Qty: 1 #******* --and now just purchased a second ticket in the same section ---- #*******! How can I confirm that I will be able to sit next to my friend? Simple, fast and easy purchase experience, regardless!

Website feels a little suspect, more after checking out, but these tickets are no where else! Thank you!

Tip for consumers:
Look at the service fee --- also delivery fee! --- added roughly $50 to my total

Products used:
Interesting questions, Was it possible to get free shipping? Sept 14th is one of the tickets estimated arrival date. We'll I purchased insurance for each ticket,. So to answer the question that I would hope after purchasing insurance, it would be full. --0- is that a trick question??

Value
Quality
Thumbnail of user carolp1562
1 review
0 helpful votes
August 7th, 2022
Verified purchase

Well, I really did not want mobile tickets, but apparently there's no choice. Did not want to fill out a survey either. Again there seems to be no other choice.

Thumbnail of user gailu29
1 review
0 helpful votes
July 12th, 2022
Verified purchase

I was shocked at how expensive the tickets are but and the extra charges of more than 100 dollars was exorbitant, and then I had to pay for the "insurance". I got Capital One but I'm still not sure how to use it. But I haven't gone to Wolftrap in several years, and am now not young enough to use the lawn.

Thumbnail of user jadec167
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Easy website to navigate thru, but the extra charges on top of the regular ticket prices are insane! Smh

Thumbnail of user danh1276
1 review
0 helpful votes
January 26th, 2023
Verified purchase

A little hard to use. Hard to understand the process. Also making sure you have the tickets ordered.

Thumbnail of user katm226
1 review
0 helpful votes
February 15th, 2024
Verified purchase

The website was easy to use and responsive but they added a $15 service fee per ticket at checkout. I hate being asked to last minute pay more money on a screen that's going to time out, it doesn't let me budget correctly.

Thumbnail of user marcis65
1 review
0 helpful votes
August 17th, 2022
Verified purchase

The fee is ridiculous. I would much rather get tickets from the venue. I resent being shuffled through here.

Thumbnail of user tomd1411
1 review
0 helpful votes
December 13th, 2023
Verified purchase

Fees and add-ons are getting pretty stiff. Don't really trust online/mobile only. Paper ticket should be an option especially for gift purchases.

Thumbnail of user carolyni148
1 review
0 helpful votes
August 16th, 2022
Verified purchase

I am not sure where the best place to stay maybe. It will take me another fifteen minutes to figure out which hotel is convenient.

Thumbnail of user thomast1616
1 review
0 helpful votes
July 22nd, 2022
Verified purchase

The purchase was quick. The map didn't show seating options. I don't need offers for coupons that waste time and aren't valid. Cut to the chase

Thumbnail of user adrienneb185
1 review
0 helpful votes
August 10th, 2022
Verified purchase

Quick ordering. Terrible fees. Leaving a review is a pretty annoying process.

Thumbnail of user jaredc340
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Pretty good experience except we needed 8 tickets and the only purchase option was 7 or 9 tickets. Really doesn't make sense. Also why charge $9.95 for a delivery fee when you are texting them to me!

Thumbnail of user kathyg1506
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Ticket purchase went through fine, but I would have liked more info and guarantee as to which seats I will get

Thumbnail of user jimw1611
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Good seats but too many steps. I don't like having to do a review just to safely get out of the system.

Thumbnail of user janetb1730
1 review
0 helpful votes
July 16th, 2022
Verified purchase

Not sure where my seats are in row 1 of the balcony. I hope they are all together.

Thumbnail of user thomasb4601
1 review
0 helpful votes
December 21st, 2023
Verified purchase

This was a very good site to buy tickets. I had no problem signing in or working the site. Thank you.

Thumbnail of user robertm9478
1 review
0 helpful votes
March 17th, 2024
Verified purchase

Getting tickets was easy, don't like the little ad on's that they try to snag you at the end with trial memberships.

Thumbnail of user barbaram2888
1 review
0 helpful votes
July 18th, 2022
Verified purchase

Casting Crowns ticket purchase was easy enough.
Wish had the option to print the tickets just incase something happens to my phone. The additional pricing of $22 per ticket is outrageous though. Very disappointing. Way to high. The insurance price of $7.00 is a bit high too but at least it will be worth it... just incase. I truly wish these services would stop gouging purchasing online just because they can. Most don't live close enough to the venue to purchase there and some venues don't handle the purchasing of tickets anyway so they really have you over a barrel don't they... and they know it... hence the high processing prices. Yuck! What a racket!

Thumbnail of user stevet1272
1 review
0 helpful votes
December 22nd, 2022
Verified purchase

Purchased tickets to the Nutcracker Ballet. Didn't like the fact that it didn't tell me what seats I have in Row Y.

Thumbnail of user nnb2
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Average experience surprised that total cost was much more$& than expected, but this is the way we live now a days

Thumbnail of user danielw1845
1 review
0 helpful votes
July 8th, 2022
Verified purchase

Easy purchase, but the mob is really cashing in on the public charging that much of a service fee. Riiiiiiiiiiiiiiiiiiiiiiiiiidiculous!

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Business History

Event Tickets Center started in 2005. Since then, over 1 million orders have been completed on EventTicketsCenter.com. We have upgraded and improved our website many times and continually focus on providing a fast and easy ticket shopping experience. In addition to ordering from your computer, table or smartphone, you can now order thru our dedicated iOS and Android apps.

Company Representative

Thumbnail of user candiceo21
Customer S.
Customer Support
Typically responds within 3 days
Open 10 AM to 6 PM, Monday-Friday. Call 855-326-8155 to place an order or ask questions about your current order. We would love to hear from you.

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