Eventbrite

When I bought my tickets I was aware that they were in the nose bleed section. Yet as me and my husband tried to find the seat rhatbcoressponded to my ticket we found chairs -- from the dining room that had numbers taped on them. To add insult to injury our chair assignments were not there! We had to make two trips to ask an usher to please secure 2 chairs sorry, (dining chairs) for us. I will never by through this vendor again!

I've done many events using eventbrite, its easy to set up and manage basic event related tasks. I have noticed that if someone cancels their ticket EventBrite still charges the organizer a fee, I had to email them to tell them the problem. I also noticed that the customer gets charged for purchasing and you as the event organizer get charged a fee as well, so they are making fees on both sides of the transaction. Not to mention what the heck your payment processor charges (PayPal etc). Customer service is only accessible by email. Its great for free events, though. Organizers do yourself a favor and find somewhere else to sell tickets.

I had a free event. Eventbrite was recommended to me so I figured it was a great way to recruit some new customers. What a waste of time! I spent time posting, emailing, trying to get people who picked free tickets to call me and confirm and only 1 out of 33 confirmed and showed up for this event. Thank God had scheduled other appointments. Why would people bother getting tickets, free tickets and not contact me or show? Is this a scam to get peoples info, email and name? Seems so.

Free ticket is not being Honored by event planners. This is false advertising. Bad business, and correction should be made to your site before guest arrive

We used to be able to contact customer support by telephone anytime and got good service from them, but now it is impossible to contact them by telephone and their 48 hour turnaround of emailed concerns seems to be only a number. Not only were they very slow in responding but did not address my question and when I asked for clarification on the main question, they did not respond at all. Very concerned as I have two active events and am just finding out that they do not seem to be the company that I dealt with when I first started hosting events.

I'm running an event -https://www.eventbrite.com/e/revere-70s-boomers-bash-ticketand I'm trying to set up an Advance Payout and I got a reply that it's down for maintenance.

How soon will it be up?

I left a message with customer service and I'm waiting for a response. From the reviews, it appears that they aren't very got at responding to their customers.

Your help with this matter would be appreciated.

Peter Mucci
*******@yahoo.com

*******656