I absolutely love ECB; their product is top quality; their selection of product is abundant; their customer service is the best; I can not say enough good things about Eureka Crystal Beads; they are absolutely my favorite store
My experience with customer service:Eureka Crystal Beads was able to accommodate my purchase with an alternative shipping method when I learned that Canada Post is back on strike. I had just placed my order a few days prior, and thankfully my order was still in the warehouse so I was able to contact ECB and have them expedite my order via a courier delivery service vs the postal service; so, yes, I am very grateful to receive my order because had it gone through the postal service I would not have seen my package until sometime in 2026, if at all.
Date of experience: October 3, 2025