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Claim Your BusinessE*TRADE has a rating of 1.6 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about E*TRADE most frequently mention customer service, debit card, and live chat problems. E*TRADE ranks 66th among Brokerage sites.
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Great platform for trading. Very straightforward and not at all scammy like a lot of trading sites can be. Test test test
It went from the best online platform to trade to the WORSE since it got bought by Morgan Stanley! If you need to talk with someone FORGET about it. You get placed in a waiting line for 30 to 50 minutes. You end up hanging up, tired of waiting.
We have been using this bank for more than 10 years and have overall good opinion on it. This was our first bank that did not require personal contact to open an account and had pretty comprehensive online capabilities. However, recently we had to do transfers for a few accounts and found out that every single step has to be supported by us calling customer service. You submitted all docs and they rejected the request, call to find out why. Oh, you had to submit a copy of DL. Uploaded? Call again and they will verify it over the phone, but please call in two days to make sure everything was ok. Rejected again?, Call to find out why. Because the statement is old. Uploaded? Call again. DL was scanned, but it is supposed to be a cellphone image, not scanned image. Uploaded? Call again. We just did and were told everything looks good, but again, call in two days to give them time to review and make sure everything is good. Come on, people, it is 21st century out there, keep automating your processes and don't get stuck in old technologies! In addition, some accounts do not have option to contact customer service by secure email, but some do.
I too was a victim but I got my money back, reach out to recoverbinary AT protonmail com. If you have any issue you need resolved, guaranteed to help you.
They provide excellent platform but I find that their customer support could be a little better. Fees are on higher range and they could do more to Cater to individual.
Be sure you know what you're doing. Don't just storm in thinking you're gonna become rich without any work.
Very hard to work with. All online so no hard copies. My work had a stock option and used them. I would never choose them to work with.
Sometimes it works amazingly, other times it really does not.
My last experience with you was around average but i hope to reorder you guys because the products were great so i should forget about delay in delivery
I began using their site over a decade ago. It is ok but I wish I hadn't lost so much without better advice.
At E*TRADE, you're in full control of your financial future. We have the information, the analysis, and the online investing & trading tools you need. Have at it.
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