Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinesseTax.com has a rating of 2.55 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eTax.com most frequently mention customer service, credit card, and bank account problems. eTax.com ranks 5th among Tax Preparation sites.
No positive highlights yet
I had a few queries during the process, and the customer support team was responsive. They provided helpful assistance promptly. However, improvements in providing guidance for complex situations would enhance the overall user experience.
The representative are very rude and get frustrated easily, this will be my last year doing taxes with Etax, we pay service fee and such horrible customer service.
I have been using the software for over 10 years without an incident. Software is easy to use and has all the latest updates. It also asks some questions that you might have thought about.
Tip for consumers:
Website is very user-friendly, easy to answer their questions, accurate and fast.
Pretty straightforward have been using for many years - tax expert always available...good tax program for my use and my hair biz
Have used this product for many years without any problems. Very easily understood and simple to do.
I just want to say a big "thank you" for the customer support provided by Michael at etax.com! Their customer support is truly a blessing. Michael was so kind and patient with me as I navigated through filing my taxes. He made the process so much less stressful and I truly appreciate his help. I will be sure to spread the word about this wonderful service!
Tip for consumers:
If you're unsure about something, call their customer support. It's free and was truly a great experience.
Products used:
Filed my federal and state returns.
This service will be very helpful if all you want to do is sign up and submit your documents. Fortunately, they were considerate enough to provide assistance with queries and worries. Generally, the procedure ought to be simple. I would like to see 'all' of my return before filing the return. Not quite as easy as in previous years, but will continue to use for filing taxes.
Tip for consumers:
it's just fine
Products used:
basic tax
Had my return on extension and found this site on IRS... was easy to file, didn't cost much. Would use it again... got my IRS confirmation pretty quick...
Tip for consumers:
nice program ...
I have used these guys for many years now. Never had a problem. One of the best sites to do your taxes. I highly recommend them. Price isn't too steep for what you get, no hassle, accurate taxes. I looked at other sites and this is the best one I have found.
Products used:
deluxe
Visually simple, easy to navigate, more info supplied as needed for comprehension on a point. I love that you can come and go as you have time and it saves your spot.
I like the option to review each section of the return as I work on it rather than having to complete the entire process before having the option to print the return and worksheets.
I honestly just wanted to say thank you. Tax season has been stressful for me. I have tried many other tax preparation software applications, and I must say I found yours most enjoyable, focused, and absolutely helpful. You will hear from me again next year. Once more, great job!
Tip for consumers:
nice and easy :)
Products used:
1040 deluxe
I was very pleased with the ease of your system and reasonable cost. I hate to do our taxes every year, but you help make it as easy as it can be. How wonderful to be able to populate with data from the previous year.
Tip for consumers:
I recommend
Products used:
tax filing
Since 2014, I have been using the etax.com program. The federal tax questionnaire is efficiently laid out, and largely understandable. It keeps track of your entries from the previous year and serves as a reminder of your past income sources incase you forget one. You don't have to put in much extra work afterwards because the data you provide is carried over to the state return. You must have your income and deduction documentation available before you begin using any tax preparation software, and you must be familiar enough with the laws to be able to grasp some of the questions. But the program makes every effort to assist. E-filing is simple, and you receive frequent status updates.
Products used:
i used the premium because i rent out my condo
Filed a simple tax return for $16. My second year using e-tax. Very simple proses, took me like 15 min.
Would recommend to family and friends! I'm in Florida, btw... Go Miami Heat!
Tip for consumers:
i recommend this co
Products used:
simple taxes
I had a great experience working with Jen, one of the representatives at etax. She supported me and helped me overcome a couple of obstacles last night. She was really understanding of my situation and did a great job of explaining to me how to fix my mistakes. She was courteous and made filing my taxes simple. I think Jen is fantastic!
Since it's so user-friendly and unlike other tax preparation programs, I don't have to pay extra for features that I and most other users won't use, I've been using the ETAX tax deluxe software for the last ten years. It is easy to use and comprehend, and so far, it has been my preferred method of filing taxes because it relieves me of the pressure of having to understand all the necessary papers and regulations each filing year. If it were offered for discounted costs as those offered through Amazon and other sellers, I would give it a five-star review. Strongly suggested.
Tip for consumers:
recommended
Products used:
Deluxe tax software
My first year filing taxes. My cousin said she got some good refunds with this site. Was easy to use, got credit for school tuition.
Tip for consumers:
To avoid extra fees pay with credit or debit card...don't use take fees from tax refund
Overall, etax is a decent online tax site, but there is room for improvement in terms of user interface. With some enhancements, it has the potential to become a more user-friendly and reliable option for tax filers.
This is my second year using Etax. The service I received is excellent. Any questions I had were handled in a patient and professional manner. Thank you.
Tip for consumers:
Just follows the instructions. Easy to follow.
Products used:
Filing tax return on line.
Understood most of the questions I was asked. Support was fine. Will use it again. The point is to pay fewer taxes.
I've been using these guys etax.com for years and I'm very happy with the service. At least they pick up the phone right away when I call.
eTax.com is where you need to file your taxes... I filed mine all by myself without any help and it's easy and simple y'all
My car broke down, and somehow an etax page was loaded on my phone when we finally arrived home. I somebody with aspergers did it myself. I thought it would be hard but the site makes filing easy.
Did you recieve my taxs return? When will recieve my taxs return?
eTax.com offers Online Tax Filing of Tax Return with Free IRS EFile & Direct Deposit, Maximum & Fast Tax Refund, Free Storage & Live Customer Support.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.