- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
eTax.com has a rating of 2.55 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eTax.com most frequently mention customer service, credit card, and bank account problems. eTax.com ranks 5th among Tax Preparation sites.
No positive highlights yet
I had a few queries during the process, and the customer support team was responsive. They provided helpful assistance promptly. However, improvements in providing guidance for complex situations would enhance the overall user experience.
The representative are very rude and get frustrated easily, this will be my last year doing taxes with Etax, we pay service fee and such horrible customer service.
This is my first and last time filing with this company.they are awful. They led me to believe I would be getting money back and i owe the federal government. Next time i will be using someone else. Sent
Just wanted to say that I filled out the forms and gave credit card information as requested.
When my tax return did show up in my account it shorted a little over $90.00. I also noticed that the refunds went to their account first then mine. I contacted them and they said that I did not fill out the online form correctly. Which I know I did. Because of the so called information not being correct and they had to take a chance there was a surcharge of over $ 60.00. I feel like this is somewhat of a scam. After a long phone call trying to make my point that I did do it correctly. They somewhat said I was lying and refused to correct it.
I used etax for the first time. I discovered the website is not user friendly and their prices for some forms are to expensive. Next time ill stick with Turbo Tax.
Gain trust and grow your business with customer reviews.
eTax.com offers Online Tax Filing of Tax Return with Free IRS EFile & Direct Deposit, Maximum & Fast Tax Refund, Free Storage & Live Customer Support.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
