• eTags

eTags

Overview

eTags has a rating of 4.64 stars from 410,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eTags most frequently mention great service, credit card, and registration renewal. eTags ranks 1st among DMV Other sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 hours

Positive reviews (last 12 months): 84.9%
Positive
450
Neutral
35
Negative
45
94
See all photos

What reviewers want you to know

Positive highlights

  • MY RENEWAL NOTICE STATES PAYMENT AMOUNT IS 36.85 WHY IS IT $75.50 NOT SURE WHY ITS THIS AMOUNT PLEASE EXPLAIN

Critical highlights

  • We do not pay a tags with a credit card; but no choice with LIMITED finances
  • The amount of service fees that are charged for renewing online are too high, specially during these times of Pandemia.
How would you rate eTags?
Top Positive Review

“Easy & fast vehicle registration”

James I.
3/31/24

Etags, makes renewing your vehicle registration a breeze. Instead of going to the DMV, and waiting in long lines. Etags, you can do online from the comfort of your home, and the price of your registration renewal is bout the same you would pay at the DMV. Etags charges a small convenient fee but it's worth itI got my temporary registration fast just downloaded it after payment was made. Then about a week later in the mail I got my registration and tags.

Top Critical Review

“$50 scam”

Jay E.
2/18/24

For $50, the tags should have been hand delivered in a silver platter with caviar. Now I'm doing your work for you by confirming delivery? Didn't Biden pass legislation on scam fees. This is taking advantage of people by forcing an extra charge on them for something people need to do every year. Drop the price by 80% and then I'll give you another star for moving up from scam to hustle. Just because I have to renew my vehicle registration, it shouldn't make me a mark.

Reviews (410,862)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (261) service fee (233) renewal notice (143) registration fee (92) processing fee (70)
Thumbnail of user yvonned299
1 review
0 helpful votes
September 30th, 2023
Verified purchase

I was very happy with the quick response and delivery of my online request of etags. Thank you.

Thumbnail of user etagsg
ETAGS S. – eTags Rep

Thank you Yvonne!

Thumbnail of user jamesi908
1 review
0 helpful votes
March 31st, 2024
Verified purchase

Etags, makes renewing your vehicle registration a breeze. Instead of going to the DMV, and waiting in long lines. Etags, you can do online from the comfort of your home, and the price of your registration renewal is bout the same you would pay at the DMV. Etags charges a small convenient fee but it's worth itI got my temporary registration fast just downloaded it after payment was made. Then about a week later in the mail I got my registration and tags.

Thumbnail of user pedroo34
1 review
1 helpful vote
March 14th, 2020

Saved me the hassle of going to DMV, waiting on line for hours just to update registration and get tags. Your web site was soooo easy to use. And the tags arrived as promised. 5 stars... very happy, the extra cost was worth not being exposed to any possible sickness while waiting in line at DMV. THANK YOU so very much. You will have a return customer and will be telling all my friends, neighbors, and family about your 5 Star service you rendered to me. Thanks again.
Pedro. O
San Diego, California

Thumbnail of user etagsg
ETAGS S. – eTags Rep

Thank YOU Pedro! We appreciate you taking the time to write.

Thumbnail of user jeffreyr1041
1 review
1 helpful vote
August 6th, 2022

Just like in the past, your company comes thru with my order request and keeps me informed on when it's being placed in the mail to me! Awesome employees working for this company Etags! I will continue to tell friends, this is the only way to get your motor vehicle services done without leaving your Recliner and driving to the Motor Vehicle Building and waist your time standing in long lines to get it there!

Thumbnail of user daniels4133
1 review
0 helpful votes
August 12th, 2023
Verified purchase

When I entered my license plate online, I was informed no such plate existed. When I tried a second time, I was (erroneously) informed that I already had renewed my registration. I ignored that and used the VIN to complete the order. There was explanation as to why the fee was not $135. The vehicle has two owners, but the online procedure provided no way to enter the second owner's name.

Thumbnail of user channam2
CHANNA M.
1 review
0 helpful votes
May 21st, 2020
Verified purchase

Very easy to navigate. Did not take long to submit my order, just a few simple questions and I was good to go! I will definitely use again.

Thumbnail of user maryg3808
1 review
0 helpful votes
December 30th, 2023
Verified purchase

Ordering my tags online was a very easy process and saved me a trip to the motor vehicle department. It was also very expeditious and I received the tags very quickly. This is a great process. Thank you for your assistance.

Thumbnail of user etagsg
ETAGS S. – eTags Rep

We thank you for the nice review Mary.

Thumbnail of user celiah11
Celia H.
1 review
0 helpful votes
April 20th, 2020
Verified purchase

Experience was easy and quick but I only need replacement of registration. Already have my tag on my license plate that reads 07/21. Thank you.

Thumbnail of user charlesg132
Charles G.
1 review
0 helpful votes
May 22nd, 2020
Verified purchase

Lee County is lucky to have such an effective and fast on line service.
Thanks for the great service!

Thumbnail of user celesteb54
Celeste B.
1 review
3 helpful votes
August 22nd, 2020
Verified purchase

I wish I'd gotten more reminders that my renewal was due, so that it didn't become overdue and more expensive, due only to my worsening memory. I think seniors should be cut some slack here, and not charged these late fees, as long as they do pay in some reasonable amount of time. Especially low income seniors like myself who will have to find the extra money in my essentials' budget, like heat in the winter, food, and medical expenses.

Thumbnail of user lawrenceh76
Lawrence H.
1 review
0 helpful votes
February 29th, 2020
Verified purchase

this is the first time ever having to pay more than the stated registration renewal. The extra fees were totally not expected nor was I apprised of them or of possible extra fees at anytime. It is not ok. I thought DMV was becoming more customer friendly. There is aneed for better and improved communication.

Thumbnail of user robetth1
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I applied for and paid for my e-tags in December. I never received them. I was informed by email that my registration was expiring at the end of January. I then checked on line and was informed that my registration was renewed. I then tried to use the chats service and was informed that it was an issue I needed to speak with a representative about. I called three times and was disconnected each time before anyone answered. My only recourse was to apply for replacement stickers at my own expense.

* eTags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnf2403
1 review
2 helpful votes
July 23rd, 2020

Do not rely on the time table they use. No contact information. The web site to input you request and information leaves room for improvement.

Thumbnail of user claudias39
ETAGS I. – eTags Rep

Hi John, sorry to hear that you had not had a satisfactory experience. Please provide your order ID or plate/VIN number and we will be sure to have someone contact you. Looking forward to hearing from you.

Thumbnail of user craigk155
3 reviews
0 helpful votes
June 10th, 2020

The simplest, quickest, most efficient way to renew registrations. BAM. From log on to delivery was three days. Great!

Thumbnail of user maryz239
Mary Z.
1 review
0 helpful votes
August 28th, 2020
Verified purchase

Question about starting date for insurance was confusing because I didn't know whether you want the current or the date that it renews to cover 2020-2021.

Thumbnail of user samanthad808
1 review
1 helpful vote
February 6th, 2024
Verified purchase

You sent, and charged me twice for my sticker and registration for tag JGI. I53. Please refund one of them or I will have to contact my credit card company to dispute the transaction duplicate.
Thank you. The other 3 were fine.
Samantha DeVine
*******389

Thumbnail of user sorayar16
1 review
0 helpful votes
November 19th, 2021
Verified purchase

I have never renewed a registration online. Website was very easy to navigate. Liked the fact I kept getting emails with updates on my registration renewal, so I knew where my request was at. To my surprised, I received it in the mail sooner than expected. Definitely recommend it and will renew my plate in 2 years again.

Products used:
Renewal on my car registration

Service
Value
Shipping
Quality
Thumbnail of user etagsg
ETAGS S. – eTags Rep

This is music to our ears! Thank you for sharing, Soraya.

Thumbnail of user marcusa143
1 review
0 helpful votes
September 12th, 2022

Etags is a great option with payment plans available, which makes it affordable and easy to use to address all your DMV registration needs.

Tip for consumers:
Easy to use and optional payment plans to make it more affordable.

Products used:
DMV Registration

Service
Value
Shipping
Quality
Thumbnail of user etagsg
ETAGS S. – eTags Rep

Thank you for take time to share Marcus. Safe Driving!

Thumbnail of user thomasb1916
Thomas B.
1 review
0 helpful votes
August 11th, 2020
Verified purchase

Too expensive - need to change laws only works for people who do not have insurance and drive their cars. We that pay get screwed. Socialism is alive and well, how sad

Thumbnail of user altons47
1 review
0 helpful votes
September 12th, 2022

The website was simple to use and very convenient. My tags came within a few days. I would use this service again. Thank you!

Thumbnail of user juliap182
JULIA P.
1 review
0 helpful votes
May 5th, 2020
Verified purchase

VERY GOOD!! Much better than trying to go into a closed office. I mailed the payment in last month, but it never went thru. thanks.

Thumbnail of user steveng617
steven G.
1 review
0 helpful votes
April 29th, 2020
Verified purchase

$56. 00 dollars for a piece of paper that is already in your computer. What a money grab.when will I receive it?

Thumbnail of user markb2014
1 review
0 helpful votes
May 14th, 2020

I have been using them for years without any issues. Fast Service, orders tags and 3 days later they were in my mailbox. Excellent Service.

Thumbnail of user etagsg
ETAGS S. – eTags Rep

Thank you for your loyalty Mark.

Thumbnail of user rogers151
Roger S.
2 reviews
0 helpful votes
December 31st, 2019
Verified purchase

Ease of ordering is great but at the end the $6.95 "Rush" was quick. I did not want it but accidentally clicked yes. wish there was a "are you sure" question or something

Thumbnail of user stephaniep1808
1 review
0 helpful votes
October 12th, 2023
Verified purchase

ETags provides a reliable and convenient service that I used to change the title to a car gifted to me into my name and obtain a new license plate and registration for the vehicle. I signed all documents September 27 and received the new documents in the mail with regular delivery (not priority) on October 11. Paid a little more than going to the DMV myself, but the DMV didn't have any appointments right away so I went ETags instead and I do not regret it. I did utilize customer service which is done through email and Juan was very helpful and always responded quickly- either same day or the next day.

Thumbnail of user etagsg
ETAGS S. – eTags Rep

Thank you Stephanie. We really appreciate you taking the time to share this.

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.

Business History

eTags Launches Registration Renewal Service in Florida in December 2014. eTags Launches Registration Renewal Service in California in September 2015. eTags Launches Registration Renewal Service in Maryland in October 2016

Company Representative

Thumbnail of user claudias39
ETAGS I.
eTags Team
Typically responds within 4 hours

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4.6
410,862 reviews
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