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  • EsAndRoOnlineShop

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Overview

EsAndRoOnlineShop has a rating of 3.46 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. EsAndRoOnlineShop ranks 2413th among Women's Clothing sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Quality
    4
2
See all photos
How would you rate EsAndRoOnlineShop?
Top Positive Review

“Stop write fake reviews!”

Stefany R.
8/6/18

Dear sitejabber, so many critics here are completely fake! As well as for other online shops. Please filter somehow who writes, because your site credibility is really low. ESRO has a great site, quick shipping, extremely easy order placing, I've shopped there several times and will keep doing it. Some great deals during sales as well. Some critics are laughably written from fake users. (one writes its completely difficult to write my address in the order? - Come on! So fake!)

Top Critical Review

“SCAM”

Michal M.
9/7/17

This "shop" is a scam. DO NOT make the same mistake as me and buy something from them. I never received what I ordered.

Reviews (24)

Rating

Timeframe

Other

Thumbnail of user stefanyr
2 reviews
2 helpful votes
August 6th, 2018

Dear sitejabber, so many critics here are completely fake! As well as for other online shops. Please filter somehow who writes, because your site credibility is really low. ESRO has a great site, quick shipping, extremely easy order placing, I've shopped there several times and will keep doing it. Some great deals during sales as well. Some critics are laughably written from fake users. (one writes its completely difficult to write my address in the order? - Come on! So fake!)

Thumbnail of user karas48
2 reviews
1 helpful vote
August 18th, 2018

This was my first time ordering from ESRO. Shipping was pretty quick, and I love the way they packaged the clothes. Everything was SO quality and cute. Right after trying everything on I had to find a way of writing a review because I am so excited about the things I got. Also, the sizing is pretty spot on. I wear a size small for most things, and everything I ordered fit perfectly. I definitely plan on shopping here in the future, my only regret is not ordering more :)

Thumbnail of user michalm7
1 review
1 helpful vote
September 7th, 2017

This "shop" is a scam. DO NOT make the same mistake as me and buy something from them. I never received what I ordered.

Thumbnail of user sarah4143
1 review
4 helpful votes
September 24th, 2017

I ordered three phone cases. One of them happens to be pictures below in this thread. Two of the three cases I had ordered are incorrect. It has been two weeks and 6 emails later and I have never received a reply. I am growing tired of this and all I WANTED WAS TO HAVE SOME PRETTY PHONE CASES. Since I purchased these through PayPal, I am now seeing if PayPal will look into this for me.

Thumbnail of user anao15
2 reviews
10 helpful votes
April 13th, 2017

I love it! This watch is probably the prettiest thing i have ever bought on this shop. Okay, maybe one of the prettiest, but for sure the prettiest thing i have bought last month :D It's as beautifull as on pictures. Shipping was quite fast (the shipping number worked, so i could check where the package is). The shop is very polite. I recommend the shop and the item. Thank you so much!

Service
Value
Shipping
Quality
Thumbnail of user anac125
1 review
0 helpful votes
July 26th, 2018

Ive ordered from esro website on 2 separate occasions. Both occasions it was a value close to $200. The shipping is dumb fast. I ordered on a Monday and got my clothes literally the next day! Quality varies. Depending on what you buy but overall I have no complaints.

Thumbnail of user susanw225
1 review
5 helpful votes
January 16th, 2018

Ordered two Christmas gifts in November and they charged me the day of the order. Never received my order! I emailed them two times and they have never responded. There is not a phone number on their website. I have a hard time believing this is a real company. Don't waste your money.

Thumbnail of user yvonnef21
2 reviews
2 helpful votes
October 14th, 2017

Fast delivery to France only two weeks, I ordered a size S, true to size.

I Would recommend this company. :)

Service
Value
Shipping
Quality
Thumbnail of user madisonw29
2 reviews
7 helpful votes
July 31st, 2017

ES&RO is my absolute favorite place to shop! It's where I always get all my going-out dresses. Shipping has never been a problem, I always get my order on time or even early. The reviews on the website are great too - I always like to check and see what other people are saying, mostly if the size is true to size - which I mostly find it is. I don't hardly ever return what I order!

Thumbnail of user catherineh99
1 review
2 helpful votes
March 17th, 2018

I placed order in November. Nothing - I email them in January. They reply, and they say they ship it. Shipment doesn't arrive, so I email them again (February). No answer, despite consistent emailing. It's now March and my shipment hasn't arrived. 0/10 recommend.

Thumbnail of user carolineh28
1 review
10 helpful votes
January 20th, 2017

The dress I ordered came in with very good fabric, shape and looks like advertised (minus my un-model like body xD) . Tracking number in order, I was able to see every movement in my purchase... even though it took like 2 weeks to arrive.

Service
Value
Shipping
Quality
Thumbnail of user elizabethc213
3 reviews
3 helpful votes
September 5th, 2017

I was surprised to find out how great of a company they are. I ordered several times now and I am a fan who always has a good experience. In my opinion, they're def way trendier than other online boutiques. They are also well priced. Recommend to all you ladies!

Thumbnail of user carlac63
3 reviews
2 helpful votes
November 19th, 2017

I just received my order! It took about a month to get. However, both shirts fit nicely. The sizes were accurate.

Thumbnail of user noral28
1 review
0 helpful votes
August 8th, 2018

I regularly buy from ESRO (online in particular). And I love them! Not only for good prices for good quality but also for their great and respectful customer services. They are always happy to help and they appreciate their loyal customers.

I'm an online shopper. I've been shopping with many online retailers and experienced some disgraceful behaviour. That's why I decided to leave a review for ESRO - they are truly amazing retailer. Also when I contact them just with a simple question or query they come back to me swiftly with a positive decision and some reward or discount.

I've been shopping around online and came to conclusion that ESRO is the only decent retailer out there. Never have I ever had a problem with them, with their products, returns or refunds. Everything done easily and swiftly.

And by the way I have recently dealt with some returns etc with other retailers. No thank you. I'm sticking with ESRO.
ESRO, I appreciate you!
Stay that way please

Thumbnail of user sallyl49
1 review
3 helpful votes
November 28th, 2017

I suspect the positive reviews are made by the website itself as they are the same on other sites. Lots of people including me never received their items. They take your money and never give you anything.

Thumbnail of user pennym40
1 review
4 helpful votes
September 29th, 2017

I have been waiting two months for an item that was in stock. They said it would take 2-3 weeks. It was supposed to be a present for my daughter's birthday. Not only will they not get back to me now, but there is no tracking number even though they said it was sent after a MONTH. I am pretty sure it is a scam and that nothing is coming.

Thumbnail of user aliciac55
2 reviews
5 helpful votes
July 13th, 2017

I saw this case so many times on tumblr, I order it and I am so happy with this purchase! This case is so beautiful and arrive so fast, thank you so much. I Will order more things from this shop!

Service
Value
Shipping
Quality
Thumbnail of user msg14
1 review
3 helpful votes
September 26th, 2017

Please do not order, from here they refuse to provide tracking information and are unprofessional. It took days to get a response which did not answer my question

Thumbnail of user kristir29
1 review
2 helpful votes
September 6th, 2018

NEVER RECEIVED MY ITEMS AND NEVER GOT REFUNDED NOW THERE IS NO WEBSITE AND THEIR EMAIL ADDRESS DOES NOT WORK

Thumbnail of user natalyd
1 review
1 helpful vote
September 8th, 2017

I bought a denim jacket and two-piece outfit from ESYRO, I like the quality so much, the sequins of the denim are very well made, and the texture of top with pants are so soft. And the prices are so affordable. Definitely my favorite online store

Thumbnail of user kevink151
Kevin K.
1 review
3 helpful votes
October 17th, 2017

Haven't recieved my order in 2 month. Tried to contact them 3 times and still haven't heard from them...

Thumbnail of user pamelac64
1 review
15 helpful votes
October 2nd, 2016

I ordered $100 USD in clothes and all are perfect, american size and a good quality! So a good experience :)

Thumbnail of user blaira13
1 review
0 helpful votes
November 12th, 2017

Excellent shopping, good value for money. Love the promo actions ans discounts that they have. Quicke delivery as well.

Thumbnail of user rominan
2 reviews
4 helpful votes
September 12th, 2017

I have read negative reviews and I think I will disagree. They have everything im looking for! Actually, just ordered a new dress just a while ago and they promised that it will arrive for two days! Cant wait!

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